Posted in Benin, children, CoM, communication for development, development, ICT4D, m4D, mapping, VAC, violence, wait... what?, youth, tagged Benin, frontlineSMS, moto-taxi, motorcycle, Plan, reporting, taxi, Ushahidi, violence against children on March 6, 2013 |
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As part of their efforts to reduce violence against children, Plan Benin is rallying motorcycle-taxi drivers to use SMS to report violence against children that they witness in the streets.
Florence Cisse, Plan West Africa’s regional communications officer, says:
The Zemidjan or “Zem” swarm the streets of Cotonou like bees. They are everywhere; silent observers to all comings and goings. Now, they have received training on how to recognize cases of child trafficking or kidnapping which often occur on the same busy streets. Using SMS texting on their mobile phones, they send information which is tracked and mapped by Plan using Ushahidi, an open source web-based technology platform. Plan then alerts authorities through partnerships with the Benin Central Office of Child Protection and ministries of Family, of Home Affairs and of Justice who begin the process of retrieving the children or investigating the abuse.
“The Zem are always working on the streets, which is where children experience the greatest risk,” said Michel Kanhonou Plan Benin Programme Manager. “The use of Ushahidi to track SMS texts and map the incidents of violence has helped to inform the authorities where, block by block, they need to invest greater resources to keep our children safe.”
The Zem join youth, heads of police squads, community and religious leaders and others who have received the training on how to recognize abuse and report it through simple SMS from Plan. Plan promotes a phone number that is used to collect the SMS on billboards and radio programmes.
This is the kind of innovation I think is most interesting – identifying existing networks and systems, and seeing how to enhance or expand them via new technologies. I’m looking forward to seeing how the program advances, and what Plan Benin learns from this effort to engage broader networks in preventing, tracking and responding to violence against children.
The team in Benin has created a video about the violence reporting system, which uses both FrontlineSMS and Ushahidi. The technology tools, however, are only part of the program. In addition, the team launched billboard and community radio campaigns to promote the violence-reporting number; engaged local communities, government, child protection agents, and NGOs; and trained children, families, teachers, school directors, parents and community leaders (and now moto-taxi drivers!) about violence, its impact on children and how to respond to it. Children and young people have been involved in program design and implementation as well, and there have been thorough discussions on how to manage this type of sensitive information in a private and secure way.
For some older posts that demonstrate the evolution of the project, which started off in early 2010, click here.
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Posted in C4D, children, CoM, communication for development, development, disaster and emergencies, girls, ICT4D, ICTs, mobile and technology, m4D, migration, protection, TSNYC, wait... what?, tagged adolescent, child, children on the move, CoM, girls, ICTs, immigration, migration, protection, TSNYC on November 20, 2012 |
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The November 14, 2012, Technology Salon NYC focused on ways that ICTs can support work with children who migrate. Our lead discussants were: Sarah Engebretsen and Kate Barker from Population Council, and Brian Root and Enrique Piracés from Human Rights Watch.
This post summarizes discussions that surfaced around the Population Council’s upcoming Girls on the Move report, which looks at adolescent girls’ (ages 10-19) internal and regional migration in ‘developing’ countries, including opportunity and risk. (In a second blog post I will cover Human Rights Watch’s points and resulting discussions.)
The Girls on the Move report (to be released in February 2013) will synthesize current evidence, incorporate results of specially commissioned research, illustrate experiences of migrant girls, provide examples of promising policies and programs, and offer concrete action-oriented recommendations.
1) How are migrant girls using ICTs?
While the report’s focus is not technology, the research team notes that there is some evidence showing that adolescent girls are using ICTs for:
- Extending social networks. In China and Southeast Asia, migrant girls are building and accessing personal networks through mobiles and texting. This is especially pronounced among girls who work long hours in tedious jobs in factories, and who do not have much time with family and friends. Text messaging helps them maintain connections with existing social networks. It also gives them space for flirtation, which may not be something they can do in their former rural context because of cultural norms that look down on flirtatious behavior.
- Finding new jobs. Both boys and girls use mobiles and text messaging for exchanging quick news about job openings. This suggests there could be an opening for program interventions that would connect to migrant children through texting, and that might supply information on community resources, for example, where to go in cases of threat or emergency—that might then propagate across migrant virtual networks.
- Sending remittances. Based on research with adolescent girls and drawing from examples of adult migrants, it seems likely that a vast majority of migrant girls save money and send it to their families. Evidence on how girl migrants are using remittances is limited, but a survey conducted in Kenya found that 90% of adult migrants had sent money home to families in other parts of Kenya via mobile phone in the 30 days before the survey. There is more research needed on adolescent girls’ remittance patterns. Research is also lacking on adolescent girls’ access to and use of mobile phones and on whether mobile phones are owned or borrowed from another person who is the handset owner. Remittances, however, as one participant pointed out, are obviously only sent by mobile in countries with functioning mobile money systems.
- Keeping in touch with family back home. In Western Kenya, migrant brides who are very isolated placed great importance on mobiles to stay in touch with family and friends back home. Facebook is very popular in some countries for keeping in touch with families and friends back home. In Johannesburg and Somalia, for example, one participant said “Facebook is huge.” Migrating adolescent girls and domestic working girls in Burkina Faso, however, do not have Internet access at all, via mobiles or otherwise.
2) Areas where ICTs could support work on child protection and migration
- Child Protection Systems There is a general global move towards developing child protection systems that work for different kinds of vulnerable children. These efforts are important in the transit phase and right upon arrival as these phases are particularly risky for children who migrate. ICTs can play a role in managing information that is part of these systems. Ways to connect community child protection systems into district and national systems need more investigation.
- Reporting abuse and getting help One example of ways that ICTs are supporting child protection in India and several other countries is Child Help Lines. ChildLine India received almost 23 million calls as of March 2012, with 62% of callers between the ages of 11 and 18. The helplines provide vulnerable groups of children and youth with referrals to local services, and in the best cases they are public-private partnerships that link with national and state governments. Of note is that boys call in more often than girls, and this raises questions about girls’ access to phones to actually make a call to obtain support. It also points to the need for differentiated strategies to reach both boys and girls.
3) Technology and exclusion
- Social exclusion and access is a specific challenge due to the pronounced social exclusion of many migrant girls, particularly those who are married or working in socially isolated jobs such as child domestic workers. Girls in these situations may not have any access to technology at all, including to mobile phones. Girls and women especially tend to have less access than men; they are often not the owners of devices. There is a research gap here, as no one actually knows how many migrating adolescent girls access mobiles and how many can borrow a phone for use. It is not clear if girls have their own phones, or if they are using an employer’s or a friend’s phone or a public call box. This would be a key factor in terms of working with adolescent girls and understanding risk and designing programs.
- Technology should build on – not be seen as a replacement for – social networks. Girls access to social capital is a huge underlying topic. There is normally a rupture in social networks when girls move. They become socially isolated and this puts them at great risk. Domestic girl workers leave home and become more vulnerable to exploitation — they have no friends or family around them, and they may not be able to access communication technologies. For this reason it is critical to understand that technology cannot replace social networks. A social network is needed first, and then ICTs can allow girls to remain in touch with those in their network. It is very important to think about understanding and/or building social networks before pushing the idea of technology or incorporating technologies.
4) ICTs and potential risk to child migrants
- SMS, anonymity and privacy. According to a study one participant was involved in, some children and youth report feeling that they can speak up more freely by SMS since they can text privately even in close quarters. Others noted that some organizations are incorporating online counseling services for similar reasons. A study in Nigeria is ongoing regarding this same topic, and in Southeast Asia it has been shown that girls often use text messages to flirt using an alternate identity.
- Retaliation. Concerns were raised regarding the possibility for retaliation if a child reports abuse or uses a mobile for flirting and the phone is confiscated. Practices of self-protection and message deleting are not very well implemented in most cases. A participant noted that some of the low-end phones in Tanzania and Kenya periodically delete outgoing messages and only keep 15 messages on the phone at a time. This can help somewhat, though it is not a feature that is particularly aimed at protection and privacy, rather, it is more a function of low memory space. Safer Mobile is one initiative that looks at risk and privacy; however, like most efforts looking at risk, it is focused on political conflict and human rights situations, not at privacy and protection for child migrants or other types of abuse reporting that children may be involved in.
5) Research gaps and challenges
- Migration contexts. It was emphasized that migration during an emergency situation is very different from a voluntary migration, or seasonal migration. Work is being done around communication with disaster or emergency affected populations via the Communication with Disaster Affected Communities (CDAC) Network, but this theme does not seem to be one of widespread discussion among US-based NGOs and humanitarian organizations.
- Migrants are not necessarily disadvantaged however a bias exists in that researchers tend to look for disadvantage or those who are disadvantaged. They often ask questions that are biased towards showing that migrants are disadvantaged, but this is not always the case. Sometimes migrating children are the most advantaged. In some contexts migrating requires family support and funds to migrate, and those with the least amount of resources may not be able to move. In some cases migrant children have a huge, strong family structure. In others, children are escaping early marriage, their parents’ passing away or other difficult situations.
- Integrated information and data crossing. One issue with research around migrants is that most looks solely at migrants and does not cross migration with other information. Many girls migrate with the idea that they will be able to get an education, for example, but there is not a lot of information on whether migrating girls have more or less access to education. The literature tends to focus on girls in the worst situations. In addition, although there are 4 times as many internal migrants as there are international migrants, focus tends to be on international migration.
In a second post, I will cover Human Rights Watch’s work on using data visualization to advocate for the rights of immigrants in the US.
Many thanks to our lead discussants from the Population Council and to the Women’s Refugee Commission and the International Rescue Committee for hosting! The next Technology Salon NYC will be coming up in January 2013. Stay tuned for more information and if you’d like to receive notifications about future salons, sign up for the mailing list!
Also, if you have research or examples of how child and youth migrants are using ICTs before, during or after their journey, or information on how organizations are using ICTs to support the process, please let me know.
Related posts and resources:
How can ICTs support and protect children who migrate?
New communication tools and disaster affected communities
Empowering communities with technology tools to protect children
Children on the Move website
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Posted in children, CoM, development, disaster and emergencies, ICT4D, ICTs, mobile and technology, protection, wait... what?, tagged children on the move, displacement, facebook, ICTs, migration, mobiles, new technologies, protection, storify, twitter chat, working children, youth on August 15, 2012 |
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On August 14, @zehrarizvi and I co-hosted a Twitter chat on ways that ICTs can support and protect “children on the move,” eg., children and youth who migrate, are displaced, or move around (or are moved). Background information on the issue and the research.
We discovered some new angles on the topic and some resources and studies that are out or will be coming out soon, for example an upcoming Girls Count study on Girls on the Move by Population Council, a UNHCR paper on ICTs and urban refugee protection in Cairo, and Amnesty’s Technology, People and Solutions work.
Thanks to everyone who participated – whether you were actively tweeting or just observing. We hope it was as useful to you all as it was to us! If you think of anything new to add, please tweet it using #CoMandICT or email me at linda.raftree [at] planusa.org.
Read the Storify version here (with a bonus picture of @chrisalbon holding up a ‘burner’ phone). Don’t know what a ‘burner’ phone is? Click and take a look.
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Posted in children, CoM, communication for development, development, disaster and emergencies, GBV, ICT4D, ICTs, mobile and technology, m4D, protection, VAC, youth, tagged child protection, children, children on the move, migration, Oak, Plan International USA, research, support, technology, twitter chat, women's refugee commission, youth on August 10, 2012 |
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On Tuesday, August 14, @zehrarizvi and I will be hosting a Twitter Chat on the topic of new technologies and ‘children on the move.’
As I wrote in an earlier post, I’m working on some research at Plan International USA, funded by Oak Foundation. The research aims to compile a ‘State of the Practice’ report that will include examples and case studies of current ICT use by, with, among and for ‘children on the move’; applicable cases and lessons learned from other sectors; gaps, challenges, areas where ICTs may pose new or additional risk; and remaining questions and challenges for future exploration and collaboration.
In talking about this research with Zehra (who is working at the Women’s Refugee Commission on a project related to the empowerment and protection of displaced adolescent girls, also supported by Oak) we realized we are both quite interested in exploring the role of new ICTs in supporting and protecting children who are migrating, displaced or otherwise ‘on the move’. So we decided to collaborate on the Twitter chat.
We’re hoping to gather ideas and perspectives from people working in the areas of migration, working children, displacement, child protection, conflict settings, environmental migration, diaspora communities, ICTs and other related areas.
Please join us on Tuesday, August 14 from 9-10.30 EST. The hashtag will be #CoMandICT.
We will cover 4 key questions in this first chat:
- Which organizations are working in the area of child migration or ‘children on the move’ and what are they doing?
- Are new technologies involved? If so, how? If not, why not?
- Are there existing youth networks that could provide insight into how new technologies are used by children/youth on the move?
- What else should we know about? What are we missing in our thinking about this project? Who should we talk with?
Tips for a good Twitter Chat:
- Login 5 mins ahead of time and be ready with a short introduction (eg, “Joe Garcia here, child protection at XYZ in Malawi, managing cross-border project w working children” or “Cathy Kramer, ICT specialist working on mobile data privacy issues at TechTechTechieFirm”).
- Tools like TweetChat which automatically add the hashtag and refresh often are helpful to keep up with the conversation.
We look forward to chatting on Tuesday August 14th at 9 am EST and welcome any questions or comments before then!
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