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Open data, open government and critical consciousness

Posted in ICTs, mobile and technology, participation, development, politics, ICT4D, activism, transparency, accountability, governance, wait... what?, open government, open data, open development, communication for development, tagged participation, ICTs, data, accountability, governance, open, transparency, right to information, forum, government, EWB, policy, critical consciousness, rural communities on January 18, 2013 | 1 Comment »

Here’s a recap of my panel talk at the Engineers Without Borders, Canada, Annual Policy Forum. (A summary of the wider discussions on Open Government and Community and Economic Development at the Forum is here)

Open data are having some impact as seen in 4 key areas (according to what I heard at July’s International Open Government Data Conference). These are:

economic growth/entrepreneurship
transparency, accountability and governance
improved resource allocation and provision of services
connecting data dots and telling stories the public needs to know

Open data should be part of the public’s right to information, not a service that government can decide whether to provide or not. Open government should include open attitudes, open ways of being, not only open data and use of technology. It should be inclusive and seek to engage those who do not normally participate, as well as those who are already active. It should go further than data about public services and also encompass those aspects that may be uncomfortable and politically charged.

Opening data is only a first step – and there are still big gaps. ‘Open’ does not automatically mean accessible, useful, relevant or accountable. Although new ICTs offer huge potential, focusing too much on technologies and data can marginalize a range of voices from the current discussion about (and implementation of) open government initiatives and processes. Much about these processes is currently top down and focused at the international and national levels, or sometimes district level. Community level data would be a huge step towards local accountability work.

We can address the gaps. First we need to understand, acknowledge and design for the barriers and/or challenges in each particular environment, including the barriers of ICT access for some groups; e.g:

lack of connectivity and electricity
cost of devices, cost of connection
lack of time and resources to participate
low education levels, low capacity to interpret data
power and culture, apathy, lack of incentives and motivation, lack of interest and/or fatalism, disempowerment
poor capacity and/or lack of interest by duty bearers/governments (or particular individuals within government) to respond to citizen demand for services or transparency/accountability

We also need to support:

consultations with and engagement of citizens in different places, different sectors, economic levels, etc., from the very beginning of the open government process
better understanding of what is important to citizens and communities
generation of awareness and demand, better local ownership, expectations of responsive government
champions within local and national government, strengthened capacity and motivation to collect and share data; strengthened coordination
space for dialogue and discussion among citizens, communities, civil society organizations and governments

Government responsiveness matters. A lot. So when working in open government we need to ensure that if there are ways to input and report, that there is also responsiveness, willingness on government side and the right attitude(s) or it will not succeed.

Open Data/Open Government portals are not enough. I’ve heard that donors know more about the open government portal in Kenya than Kenyan NGOs, Kenyan media and Kenyan citizens. It’s important to work with skilled intermediaries, infomediaries and civil society organizations who have a transparency mandate to achieve bigger picture, social motivation, large-scale awareness and education, and help create demand from public. But these intermediaries need to strive to be as objective and unbiased as possible. If there is no response to citizen demand, the initiative is sunk. You may either go back to nothing, increase apathy, or find people using less peaceful approaches.

Great tech examples exist! But…. how to learn from them, adapt them or combine them to address the aforementioned barriers? Initiatives like Huduma, U-Report, I Paid a Bribe have gotten great press. We heard from Ugandan colleagues at the Open Knowledge Festival that people will use SMS and pay for it when the information they get is relevant; but we still need to think about who is being left out or marginalized and how to engage them.

We need to also consider age-old (well, 1970s) communication for development (C4D) and ‘educación popular’ approaches. New ICT tools can be added to these in some cases as well. For example, integrating SMS or call-in options make it possible for radio stations to interact more dynamically with listeners. Tools like FrontlineSMS Radio allow tracking, measuring and visualization of listener feedback. The development of ‘critical consciousness’ and critical thinking should be a key part of these processes.

Existing successful social accountability tools, like community scorecards, participatory budget advocacy, social audits, participatory video, participatory theater and community mapping have all been used successfully in accountability and governance work and may be more appropriate tools in some cases than Internet and mobile apps to generate citizen engagement around open data.

Combining new ICTs with these well-established approaches can help take open data offline and bring community knowledge and opinions online, so that open data is not strictly a top-down thing and so that community knowledge and processes can be aggregated, added to or connected back to open data sets and more widely shared via the Internet (keeping in mind a community’s right also to not have their data shared).

A smart combination of information and communication tools – whether Internet, mobile apps, posters, print media, murals, song, drama, face-to-face, radio, video, comics, community bulletin boards, open community fora or others – and a bottom-up, consultative, ‘educación popular’ approach to open data could help open data reach a wider group of citizens and equip them not only with information but with a variety of channels through which to participate more broadly in the definition of the right questions to ask and a wider skill set to use open data to question power and push for more accountability and positive social change. Involved and engaged media or “data journalists” can help to bring information to the public and stimulate a culture of more transparency and accountability. Responsiveness and engagement of government and opportunities for open dialogue and discussion among various actors in a society are also key. Community organizing will remain a core aspect of successful civic participation and accountability efforts.

[Photo credits: (1) Phone charging in a community with limited electricity, photo by youth working with the Youth Empowerment through Arts and Media (YETAM) program in Senegal; (2) Youth training session during YETAM project Cameroon, photo by me (3) Gaps in open data and open government work, diagram by Liza Douglas, Plan International USA; (4) Local government authority and communities during discussions in Cameroon, photo by me; (5) Youth making a map of their community in Cameroon, photo by Ernest Kunbega]

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16 thoughts on open government and community and economic development

Posted in social media, participation, protection, development, smart aid, politics, ICT4D, mapping, transparency, accountability, communications, governance, open government, open data, open development, open knowledge, communication for development, C4D, monitoring and evaluation, tagged participation, aid, mapping, citizen, accountability, grassroots, transparency, government, open government, IATI, international aid transparency initiative, EWB, annual policy forum, open data, engagement, intermediaries, privacy on January 16, 2013 | 8 Comments »

This past Monday I had the opportunity to join Engineers without Borders (EWB) in Calgary, Canada, at their Annual Policy Forum on Global Development to discuss “How can open government contribute to community and economic development?”

Morning panels covered some examples of open government initiatives from Finland, Ghana and Canada. In the afternoon we heard about some of the challenges with open data, open government and the International Aid Transparency Initiative. Table discussions followed both of the panels. The group was a mix of Canadian and African government representatives, people from organizations and groups working in different countries on open government and open data initiatives, and young people who are connected with EWB. The session was under Chatham House Rule in order to encourage frank conversation.

Drawing from such documents as the Open Government Partnership’s Open Government Declaration, Harlan Yu and David G. Robinson’s “The New Ambiguity of “Open Government,” Beth Noveck’s What’s in a Name? Open Gov and Good Gov and Nathaniel Heller, A Working Definition of ‘Open Government’, the following definition of Open Government was used to frame the discussions.

Below (in a very-much-longer-than-you-are-supposed-to-write-in-a-blogpost summary) are the highlights and points I found interesting and useful as related to Open Development, Open Data, Open Government and the International Aid Transparency Initiative (IATI)

1. Participation thresholds need to be as low as possible for people to participate and engage in open government or open data initiatives. You need to understand well what engagement tools are most useful or comfortable for different groups. In some places, to engage the public you can use tools such as etherpad, wiki platforms, google docs, open tools and online collaboration spaces. In other places and with other populations, regardless of what country, you may be more successful with face-to-face methods or with traditional media like television and radio, but these need to be enhanced with different types of feedback methods like phone calls or surveys or going house to house so that your information is not only traveling one way. Community organizing skills are key to this work, regardless of whether the tools are digital or not.

2. Literacy remains a huge challenge hindering access to information and citizen engagement in holding government accountable in many countries. This is why face-to-face engagement is important, as well as radio and more popular or broad-based communication channels. One participant asked “how can you make open government a rural, rather than an urban only, phenomenon?” This question resonated for participants from all countries.

3. Language is still a critical issue. Language poses a big challenge for these kinds of initiatives, from the grassroots level to the global level, within and among countries, for citizens, governments, and anyone trying to share or collect data or information. It was noted that all the countries who have published data to IATI are publishing in English. All the IATI Standards are in English, as is the entire support system for IATI. As one participant noted, this begs the question of who the information in IATI is actually designed for and serving, and who are the expected users of it. Open data initiatives should consider the implications of language they publish in, both politically and practically.

4. Open data can serve to empower the already empowered. As one speaker noted, “the idea that everyone has the potential to make use of open data is simply not true.” Access to digital infrastructure and educational resource may be missing, meaning that many do not have the ability to access, interpret or use data for their own purposes. Governments can also manipulate data and selectively release data that serves their own interests. Some questioned government motives, citing the example of a government that released “data” saying its unemployment rate was 10% when “everyone knew this to be false, and people grumbled but we did not feel empowered to challenge that statement.” Concern was expressed over the lack of an independent body or commission in some countries to oversee open data and open government processes. Some did not trust the government bodies who were currently in charge of collecting and opening information, saying that due to politics, they would never release any information that made their party or their government look bad.

5. Privacy rights can be exploited if data is opened without data protection laws and effort to build capacity around how to make certain data anonymous. Citizens may also not be aware of what rights are being violated, so this should also be addressed.

6. Too much open data discussion takes place without a power analysis, as one participant commented, making some of the ideas around open data and open government somewhat naïve. “Those who have the greatest stake will be the most determined to push their point of view and to make sure it prevails.”

7. Open data needs to become open data 2.0. According to one participant, open data is still mostly one-way information delivery. In some cases there isn’t even any delivery – information is opened on a portal but no one knows it’s there or what it refers to or why it would be useful. When will open data, open government and open aid become more of a dialogue? When will data be released that answers questions that citizens have rather than the government deciding what it will release? The importance of working with community groups to strengthen their capacity to ask questions and build critical consciousness to question the data was emphasized. A counter point was that government is not necessarily there to start collecting information or creating data sets according to public demand. Governments collect certain data to help them function.

8. Intermediaries working on open government should be careful of real or perceived bias. Non-profits have their own agendas, and ‘open data’ and ‘open information’ is not immune to being interpreted in non-objective ways. Those working on civic engagement initiatives need to be careful that they are not biased in their support for citizen initiatives. One presenter who works on a platform that encourages citizens to be involved in petitioning new laws for contemplation in Parliament said “Our software is open source so that anyone can set up a similar process to compete with us if they feel we are biased towards one or another type of agenda.”

9. Technology-based engagement tools change who is participating. Whether in Finland, Canada, Ghana or Malawi, it’s critical to think about reaching those who are not active already online, those who are not the typical early adopters. To reach a broader public, one speaker noted “We are going to remote places, doing events in smaller towns and cities to see how people want to influence and take part in this. Making sure the website is accessible and understandable.”

10. Technological platforms are modifying how political parties and democratic processes operate. This may or may not be a good thing. Normally priorities arise and are discussed within political parties. Will people now bypass the party process and use ‘direct democracy’ channels if they are passionate about an issue but do not want to enter into negotiation around it? Will this weaken political processes or longer standing democratic processes? One speaker considered this change to be positive. People are not happy with being able to vote every 4 years and they want opportunities to participate in between elections cycles and direct voice in how priorities are decided. Others questioned whether bypassing official processes can lead to less participation and more apathy overall on national issues. Some questioned whether within fairly long-standing democracies, open data will have any real impact, considering existing levels of apathy and the lack of political participation.

11. Strong information, statistical, monitoring and evaluation systems are critical for open data and open government processes and to ensure more effective management of development results. This is still a challenge for some countries that need to review their mechanisms and improve their tools and processes for data collection and dissemination. If there is no data, or no current data, there is not much point in opening it. In addition, there are capacity and technical competency challenges within institutions in some countries. One participant mentioned a lack of current government geological information about gold and oil deposits that weakens government capacity to negotiate with the private sector extraction industry and ensure partnerships and earnings will contribute to national development. In addition more evidence is needed on the impact, use, and outcomes of open data. At the moment it’s quite difficult to say with any real authority what the outcomes and impact of open data and open government have been.

12. IATI (International Aid Transparency Initiative) needs more partners. Government representatives noted that they are opening their data, but they can only open the data they possess. In order for data on aid to be useful, more data is needed, especially that of NGOs who are implementing programs. Not many NGOs have published their information to the IATI standard at this point. “The really interesting thing will be when we can start mashing up and mapping out the different kinds of information,” as one speaker noted, “for example, this is the goal of the Open Aid Partnership. It will involve combining information from the donor, development indicators from the World Bank, and country information, and this will open up amazing possibilities once this is all geo-coded.” There are reporting challenges related to IATI and open government data, however, because at times countries and NGOs do not see the benefits of reporting – it feels like just one more top-down administrative burden. There are also issues with donor governments reporting their committed intentions and amounts, recipient governments reporting back, and communications with citizens on both sides (donor and recipient countries). One example that was reported to be enjoying some success was the multi-donor budget support initiative in Ghana, where development partners and government work together to establish development indicators and commitments. If the government delivers on the indicators, the development partners will then provide them with the funding. Development partners can also earmark funding to particular areas if there is government agreement.

13. We need more accountability towards ‘beneficiaries’.Currently many of these initiatives are perceived as being focused on donors and donor publics. As one participant noted, “the interesting thing is less about government and more about getting regular people involved in these processes. When you engage the public you’ll engage government leaders in thinking they will need to change to respond to what citizens are asking for.” Another noted that the essential issue is the link between transparency/accountability and citizens and their own governments. In addition, as one participant asked, “How can you strengthen capacity among citizens to ask the right questions about the data that’s being opened?” For example, citizens may ask about the number of schools being built, but not ask about the quality of education being provided. Public education was a strong focus of discussions around citizen engagement during the policy forum.

14. Should citizens be consulted on everything? however, was one big question. The public at large may not understand the ramifications of its own deep misunderstandings on particular issues and may be inputting from a viewpoint that lacks scientific evidence or fact. “It’s one thing to have an opinion about whether your child should be able to drink energy drinks before age 16, it’s another to input about technical programs like the best policy for green energy,” commented one group.

15. Can citizens really have greater participation if government is still in control of data? was another big question. An example was given of an open consultative process that became unwieldy for a local government, which then shut down the consultation process and changed the nature of the documents to ‘administrative’ and therefore no longer open. Others asked why governments pat themselves on the back over being part of the Open Government Partnership yet they do not have Freedom of Information Acts (FOIA) or they prosecute those who open data in alternative ways, such as Bradley Manning and Aaron Swartz.

16. If citizens don’t get a response from government (or if they don’t like the response, or feel it’s biased or manipulated), apathy and cynicism will increase. It’s important to make sure that ‘open government’ is not just a box that gets ticked off, but rather a long-term change in mentality of those in power and deeper expectations and efforts by citizens for openness and participation in conversations of national importance.

The conclusion was that Open Government is somewhat of a paradox, rooted in aims that are not necessarily new. Open Government strives to enable leaders in their communities to create change and transform their lives and those of people in their communities. It is a complex process that involves many actors and multiple conflicting goals and interests. It’s also something new that we are all learning about and experimenting with, but we are very impatient to know what works and what the impact is. In the room, the feeling was one of ‘radical pragmatism,’ as one participant put it. Open Government is a big idea that represents a big change. It’s something that can transform communities at the global level and there is a great deal of hope and excitement around it. At the same time, we need to acknowledge the challenges associated with it in order to address them and move things forward.

I’ll do a follow up post with the points I made during the panel as this post is clearly way too too long already. Kudos if you are still reading, and a huge thanks to the organizers and participants in the EWB policy forum.

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Does ‘open’ equal ‘accessible’?

Posted in accountability, development, El Salvador, governance, ICT4D, ICTs, mobile and technology, m4D, open data, open development, open government, open knowledge, participation, politics, social justice, social media, transparency, wait... what?, youth, tagged accountability, david rodriguez, El Salvador, governance, government, Marco Rodriguez, Max Rodriguez, OK Fest, OK Festival, open development, transparency on September 20, 2012 | 2 Comments »

OK Festival is in full swing here in Helsinki, and if today is anything like the past two days, it will be full of information and exchange on everything “open.”

A number of us have been working hard to pull together the Open Development Stream, which started yesterday and which followed very nicely on Tuesday’s fantastic series of panels on Transparency and Accountability (with a heavy focus on the Open Government Partnership and Open Data) and the Open Data Journalism and Visualization streams.

Here’s a quick Storify summary of yesterday’s last Open Development session “Taking it Local: 10 ways to make ‘open’ relevant in low resource or marginalized contexts,” It was moderated by Soren Gigler from the World Bank’s Innovation for Governance Team and included superb group of panelists: David Rodriguez, Michael Gurstein, Huy Eng, Philip Thigo, and Barbara Birungi.

For the session, my colleagues David and Max Rodriguez from Plan El Salvador did some really great short videos around transparency, internet access, connectivity and related topics and how they are perceived and lived out in rural communities where they are working.

This first video with Marco Rodriguez (he’s also on Twitter), the Sub-Secretary of Transparency for the Government of El Salvador, is just a small example of some of the realities around “open” and accessibility, and the challenges of engaging every day people in some of the initiatives we are talking about here at OK Festival. (Not to mention it and the other videos with Marco and others have a number of fantastic metaphors and soundbites!)

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What does ‘open knowledge’ have to do with ‘open development’?

Posted in development, ICT4D, ICTs, mobile and technology, m4D, open data, open development, open government, open knowledge, participation, social media, transparency, wait... what?, tagged 2012, accountability, development, Helsinki, ICTs, OKFest, open development, open knowledge, practitioners, transparency on June 29, 2012 | 1 Comment »

The Open Knowledge Festival (OKFest) happens this September 17-22 in Helsinki, Finland with the theme Open Knowledge in Action. OKFest will explore the benefits of opening up knowledge and information, look at the ecosystems of organisations that can benefit from openness, and discuss the impact that more transparency can have in our societies. OKFest will run 13 key Topic Streams, one of which will focus on the topic of ‘Open Development’.

So what does ‘open knowledge’ have to do with ‘open development’? And why are people putting the word ‘open’ in front of everything these days?

Well, in addition to being a bit of a buzz word or trend, the idea behind ‘open’ is that making data and information more accessible and less restricted can enhance transparency, accountability, sharing, and collaboration. This in turn can benefit development processes. (See this post for ideas on how openness and information literacy links with participatory governance, for example.)

As Matthew Smith, a strong proponent of ‘open development,’ says, ‘openness’ is not a new concept, especially with respect to development theory. Democracy and participation represent an opening up of decision-making processes to more people. Transparency and accountability are about opening up organizations, people and processes to scrutiny and feedback.

The Internet and new ICTs such as mobile phones play a big part in the idea of ‘open’ since these platforms and tools can allow data and information to be shared more freely and widely. The concept of ‘open development’ according to Smith is enhanced by ICTs when it favors:

Universal over restricted access to communication tools and information. For example, access to the telecommunications infrastructure through a mobile phone or access to online [educational] content or government information.
Universal over restricted participation in informal and formal groups/institutions. For example, the use of SMS to mobilize political protests or new e-government implementations that provide increased transparency and new accountability arrangements.
Collaborative over centralized production of information, cultural content, and physical goods. For example, collaborative production of school textbooks, co-creation of government services, mesh networks.

Attitudes and behaviors also play a part in ‘openness.’ Smith notes that egalitarianism and sharing are two core concepts within ‘openness:’

Egalitarianism suggests an equal right to participate (access, use and collaborate).
Sharing is embedded in the idea of enhanced access to things that were otherwise normally restricted. This enhanced access is often motivated by the normative desire to share – whether through an obligation to contribute to the common good or to participate in a coordinated or collaborative activity.

Policies, practices and philosophies that allow data and information to be shared are also a part of ‘open’. Tim Davies explains ‘open data‘ as:

a set of policies and practices – open data should be accessible (online); standardized (in a common format) and reusable (open licenses)
a response to how tech and society is changing – bandwidth is growing, there is more capacity to share and analyze data, people want to do things for themselves and analyze information for themselves rather than have someone do it for them.
a tendency towards new combinations of data – seen in ‘mash-up’ websites where people pull data from different sources, combine them with other sources, add crowd-sourced information and maps, etc.
a philosophy or movement - there is a push to open information and access to knowledge because information is power; there is a tendency toward greater collaboration, transparency and collaboration

The Open Development stream at OKFest will explore ways that openness can help address key development challenges, from reducing poverty to improving access to education and healthcare to mitigating climate change and managing natural resources to improving transparency, accountability and governance. One of the most important aspects of the Open Development stream will be the participation of development practitioners and thematic experts on development.

As guest program planners for the Open Development stream*, we are determined to support two-way learning about how open data and open knowledge can benefit development. We know that ICTs and new technologies cannot work in a vacuum and that open information on its own is not enough. We know that creating ICT tools and applications without basing them on real needs and local context is not helpful, useful or sustainable. We also know that traditionally excluded and marginalized populations are the ones that most often do not have access to information and new ICTs, and therefore open access to information and knowledge needs to be part of a broader and more holistic development approach that takes care to include those who are often marginalized and excluded.

Within the Open Development stream, we will offer space where those working with new technologies and those working on development issues can learn more about each other and work on joint solutions that are based on local realities and that take advantage of new opportunities that new ICTs and ‘open knowledge’ can offer.

The Open Development stream will bring together key thinkers and doers in the ‘open’ movement and the development sector via a panel discussion. We are also organizing 3 working sessions to explore:

Open development and aid flows. Here we will look more internally at ways that greater openness in aid and development funding, activities and impact (such as the International Aid Transparency Initiative – IATI) can help make aid more transparent, accountable, coordinated and effective. What are the new opportunities Open Data and Open Knowledge provide? How can aid and aid organizations be more open, transparent and accountable?

Open = accessible? In this session we will explore practical issues and the realities of access to and use of open information in low-resource settings. We will hear opinions and realities from development practitioners regarding a series of critical questions such as: Open for who? Open for what? Is open data enough? How can we design for accessibility in communities with lower resources and access and/or in ‘developing’ countries? Who are the new information intermediaries (aka ‘infomediaries‘)? How can we ensure that ‘open’ is not replicating existing exclusions, creating a new middle-class or benefiting already well-off sections of communities and societies?

Technologies for open development In this session we will focus on the role that ICTs and open technologies, from open source to open hardware, can play in development. We will hear ideas from development workers, technology evangelists and those who bridge the two fields.

In addition to these sessions, there will be an ‘Open Development Hack Day‘ where development practitioners can share development challenges with the OKFest community to create mobile and other ICT applications.

Events like OKFest can be overwhelming the first time you participate in them, but we are committed to making sure everyone who attends OKFest can join the discussions, contribute ideas, and learn from the wealth of keynotes, sessions and workshops. The organizers of the Open Development Stream will be on hand to support participants working in development and those who are new to the Open Knowledge World to navigate the conference via daily birds-of-a-feather gatherings, catch-up sessions and more.

In order for our stream to be a success, we need the participation of development practitioners and development workers! The core OKFest team has made a number of travel bursaries available to help potential participants with the costs of getting to Finland, and the open development stream team are also working hard to encourage development organisations to support staff and associates from projects in the ‘global south’ to take part. If you need help securing support from your organization or funders to take part, then get in touch with the team (okfest-dev@practicalparticipation.co.uk) and we will do what we can to help.

UPDATE (July 19, 2012) – copied from the OK Fest website:

Sida, the Swedish International Development Cooperation Agency, offers travel bursaries to a number of development practitioners and coders taking part in the Open Development topic stream. These travel bursaries will cover all reasonable flight costs and accommodation for the duration of the conference core days. A week ticket to the festival is also included. Transportation to/from airport and within Helsinki and food costs are not covered by travel bursaries.

Who are these Bursaries For?

The Sida travel bursaries are for development practitioners and coders who can make a significant contribution to the festival, but who are not able to take part without financial aid. People who are taking an active part in the Open Development topic stream will be prioritised. We will also prioritise those who truly cannot make it to Helsinki on their own without financial help, e.g. people from developing countries.

Be sure to fill out the application form here before the deadline on August 8!

For more on OKFest, watch the slideshow:

OKFestival 2012 | Helsinki Finland

*Tim Davies from AidInfo, Sarah Johns, Mika Valitalo and I from Plan.

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15 thoughts on good governance programming with youth

Posted in accountability, children, development, governance, ICT4D, ICTs, mobile and technology, m4D, open data, open development, open government, participation, politics, transparency, wait... what?, youth, tagged accountability, change, children, citizenship, governance, ICTs, information literacy, political, social, strategy, transparency, workshop, youth on June 26, 2012 | 5 Comments »

Where are the spaces for dialogue on good governance? (Image from a workshop on youth participatory governance, April 2011)

As I mentioned in my ‘governance is *so* not boring’ post, I am recently back from an internal workshop where some 20 colleagues from across the organization where I work (Plan) pulled together some basic elements for a global program strategy on Youth, Citizenship and Governance.

One of the key elements that we talked about was the importance of information literacy in citizenship and governance work, including at the level of governments, duty bearers and decision makers and of course at the level of citizens — in our case, especially children and young people. Information literacy is defined by the University of Idaho as “the ability to identify what information is needed, understand how the information is organized, identify the best sources of information for a given need, locate those sources, evaluate the sources critically, and share that information”. (I can hear my librarian friends cheering right now, as they’ve been working on this for years).

Openness as an attitude came up as something that’s important all around for good governance. This doesn’t only mean ‘open’ as a technological specification for data, but rather openness as an entire approach and attitude towards governance, citizen participation and the nature of relationships and interactions in the spaces where citizens and government overlap. We were able to link our work up very well with the concepts of open development, open government and open data; all of which can contribute to better transparency, accountability and governance and which require information literacy and a number of other skills and capacities in order to take advantage of.

My practitioner colleagues said over and over at the meeting ‘we don’t have access to the information we need to do better governance work.’ I was left wondering how those of us working at various levels, including the field of ICT4D and related, can do a better job of supporting access to information, and what are the technology and non-technology tools and approaches that work best. There is still a huge gap between the community- and district-level governance work that my colleagues are working on with children, youth and communities and the big on-line data sets that are part of open data and open government. Both very important, but there really needs to be a stronger link between the two so that they can feed into each other to achieve better governance. Once again – the questions ‘open for who? and open for what?‘ come in, as well as the need for a two-way (multi-way?) information flow.

We talked about how social accountability tools like community scorecards, social audits, budget tracking and monitoring, and participatory budgeting can be an important way for engaging marginalized and excluded populations in governance work outside of more formal channels (eg, elections, law courts, planning and auditing of public expenditure). Social accountability tools and processes allow people to more directly participate in the accountability process and make themselves heard rather than leaving accountability in the hands of the government or relying only on formal mechanisms. During our workshop, we watched the International Budget Partnership’s video ‘It’s our money, where has it gone‘ on using social accountability tools in Kenya. (Long, but very worth watching)

Following the video I explained open data in a nutshell by asking people to imagine that the budget information that the community had to get via their district officials was available online and could be accessed without going through the district officer. It was a good opportunity to think about the potential of open data and open government and how they can fit in with social accountability work.

The video highlights the very real dangers that can be present when working on transparency and accountability. Since in our case we are working with children and youth, we need to be especially aware of potential risks involved in transparency, accountability and good governance work, because this kind of work raises questions and aims to shift power and politics and resources. We need to be very sure that we are not somehow pushing our own agenda through children and youth, or handing them a hot potato that we don’t want to take on as adults or organizations, or even unintentionally putting them at risk because we haven’t fully thought through a project or initiative. We need to be sure that we are conducting thorough, participatory and shared risk assessments together with children and youth and establishing mechanisms and ways of mitigating risks, or making decisions on what to pursue and what to leave for others. Child protection, our own responsibilities as duty bearers, and the notion of ‘do no harm’ are massively important to bring in here.

We spent time talking about what we need to do as an institution to support good governance, and emphasized that openness and good governance is a key element of institutions, INGOs, local NGOs and CBOs who want to be credible in this space. Organizations that are working with communities to push for local and/or national government transparency and accountability should expect that these same demands will be turned around to them, and the same questions asked of government and decision-makers will be asked of them. Taking those steps internally towards openness, accountability and good governance is critical. When working with youth associations and children’s groups, this is also a point for strengthening so that openness, transparency, accountability, positive leadership and other capacities, capabilities and skills are enhanced. If local associations replicate the bad governance practices that they are trying to change, then things are really not advancing much.

Successful governance work addresses multiple sides of the governance issue. Working only with citizens can create a demand that outstrips government interest, capacity or responsiveness and lead to apathy, frustration and/or conflict. So it’s really important to work with duty bearers and decision makers as well as with children and youth and their communities, and with other non-state adult actors, such as parents, teachers, community leaders and the media; to help create an environment for better governance. In addition, it’s important to understand the incentives and disincentives that shape the behaviors of different service providers, for example teachers and health care workers.

As my colleague Wale Osofisan from our UK office pointed out today after I shared these videos on governance work: “It is not enough to get the students and communities to monitor absenteeism without really examining the root causes of the problem from the point of view of the teachers and doctors. For example, in the DRC health care workers at PHCs particularly in the rural areas don’t get their salaries paid on time – sometimes for 6 months. Hence, they are forced to abandon their official duty posts and find alternative ways of earning an income either working informally for a private clinic which pays them or they engage in other economic activities. Same goes for the teachers. Thus, civil society interventions also need to focus on the problems encountered in the supply side of the equation… This is quite a challenge because it would require tackling the perverse politics of service delivery in many developing countries and NGOs always find it very uncomfortable to engage in such terrain.”

Good governance work uses existing spaces for collaboration and dialogue among the various actors or creates new space if none exists. It builds skills and capacities in both citizens and government officials. Children and youth, for example, need to have capacities to work effectively together, organize, prioritize, influence, use media and new communication technologies, access information and interpret/analyze it, and to develop partnerships and networks. Decision-makers need to strengthen capacities to engage with children and young people, to hear, respond, follow up and provide feedback. Government institutions need to have the attitudes as well as the resources to be more responsive to citizens’ needs and rights. Government employees, as mentioned above, need to also have the space to share what makes it difficult for them to do their jobs.

We did some group work around the 3 key actors in our citizenship and governance work: the State, children and young people, and other non-state adult actors. I participated in the group that looked at the changes that would need to happen at the level of the State and was again reminded how this work requires so much more than accountability mechanisms, new ICT tools and data. We talked about what would motivate a State to have an open information policy. What is in it for elected officials? How can State actors be motivated to change their attitudes to one of more openness and accountability? Can citizens push the State to be more open? Is international donor or political pressure the only motivator that has been successful so far in most countries? If a State is not governing well, what are the common root causes? If openness is an attitude, what motivates a State and its different bodies to be open? External pressure and citizen demand are one thing, but what about addressing other factors that prohibit good governance?

Linking and promoting collaboration between and among children’s and youth groups was noted as another key piece of citizenship and governance work with young people. This can be supported at a face-to-face level but also needs to happen from the local to the global level, so that young people can connect and share common agendas and experiences both ‘horizontally and vertically.’ The web is a key tool here for taking local issues to the global level and back down again to community level. A question in my mind here was how INGOs can do a better job of linking youth and governance work that they are supporting at local levels with the external social and political environment so that they are not happening in parallel or in a vacuum. Another was whether we are thinking enough about broader social and political movements as related to major events or changes happening in a country or globally (eg, Arab Spring, Occupy Wall Street, Rio+20) and our role and position and purpose there. And what about on-line organizing and activism and ‘direct democracy’ as more young people access on-line networks and activism happens in virtual spaces?

We discussed quite a lot about how supporting overall behavior changes and public opinion are critical to creating an environment that supports public accountability and openness and gets these on the agenda. It’s also important to change attitudes with relation to how children and young people are perceived so that adults and decision-makers will listen to them and take their opinions and claims into consideration. Programs that engage children and youth and showcase their capacities and abilities can help decision-makers and other non-state adults to see that the younger generation does have valid points, opinions and ideas for positive change.

And lastly, there is the importance of ensuring that staff are well versed in local political contexts and how government systems work. Without a strong and nuanced understanding of the local context, local power dynamics, local political and local cultural contexts, and how children and young people and other excluded groups are viewed, programs may be over ambitious, wrong-headed, create dangerous conflict, set back governance and accountability work, or put children and young people in harm’s way. The complexity of this kind of work combined with the complexity of the various settings mean that a clear theory of change is needed to guide efforts and expressly address the specific changes that are sought so that initiatives can be well-designed, implemented, monitored and evaluated, and so that there is a better chance of a good impact.

A practitioner’s discussion on social accountability and youth participatory governance

Governance is *so* not boring

Does ‘openness’ enhance development?

New technology and good governance

ICTs, social media, local government and youth-led social audits

Digital mapping and governance: the stories behind the maps

What would an International CSO Governance revolution look like?

Resources:

IIED’s Participatory Learning and Action Journal: Young Citizens: Youth and participatory governance in Africa

Plan UK’s Governance Learning Guide

Technology for Transparency network

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Governance is so not boring.

Posted in accountability, activism, children, development, governance, ICTs, mobile and technology, open data, open development, open government, participation, politics, protection, wait... what?, tagged accountability, capacity, data, development, dialogue, governance, ICTs, mechanisms, not boring, open, participation, politics, power, resources, responsiveness, space, tools, transparency, voice on June 24, 2012 | 2 Comments »

I’ve been told that mention of the term ‘governance’ makes people want to immediately roll over and fall asleep, and that I’m a big weirdo for being interested in it. But I promise you governance is *so* not boring! (I’m also fairly sure that whatever my teacher droned on about as I slept through my ‘Government’ class senior year of high school was not ‘governance’.)

If you get excited about the concepts of ‘open’ or ‘transparent’ or ‘accountable’ or ’sustainable’ or ‘human rights’ or ‘politics’ then you need to also get pumped about ‘governance’ because it includes elements of all of the above.

I am just back from a week-long workshop where, based on our different practical and strategic and thematic experiences, internal and external evaluations and reviews of good practice, videos and documents from other organizations, input from children and youth in several countries (and with the support of a fantastic facilitator), several of us from different Plan offices worked to define the basic elements for a global program strategy on Youth, Citizenship and Governance (to be completed over the next several months).

At the workshop, we got a copy of A Governance Learning Guide, which I’m finding very useful and am summarizing below.

Why is governance important?

Our focus is on children and youth, but many of the reasons that governance is important for them extend to governance overall.

From Plan UK’s Governance Learning Guide, chapter 1.

So what exactly do we mean by the term “governance”?

In our case, we link governance work with our child-centered community approach (a rights-based approach) and in this particular strategy, we will be focusing on the processes by which the state exercises power, and the relationships between the state and citizens. We have separate yet related strands of work around child and youth participation in our internal governance structures (here’s one example), effectiveness of our institutional governance overall (see this discussion on International CSO governance, for example), and the participation of children and youth in high level decision-making fora.

Our concept of governance for the youth, citizenship and governance strategy is based on the following governance concepts*:

Accountability and responsiveness. This includes formal government accountability as well as citizen-led accountability. Opportunities for children and youth to participate in formal accountability processes are often limited due to their age — they cannot participate in elections, for example. Citizen-led accountability can open new opportunities for children, youth and other more marginalized groups to hold those in power more accountable.

‘People no longer rely on governments alone to improve governance. All over the world we are seeing experiments in ‘participatory governance’. People and organisations are grasping the opportunities offered by decentralisation and other reform processes to demand more of a say in the public policy and budget processes that affect them. These ways of holding the state to account are often called ‘social accountability’. Examples include participatory budgeting, monitoring electoral processes, using online and mobile technology, and citizen evaluation of public services. These forms of citizen engagement and social accountability are particularly promising for young people, who often face challenges in getting their voices heard in formal policy and governance processes.’ (from the call for submissions for the Participatory Learning and Action Journal (PLA) special issue on Young Citizens: youth and participatory governance in Africa, published in December, 2011)

Accountability is also linked with openness and sharing of information such as local government budgets and plans (this is also referred to as ‘transparency’). Responsiveness, in our case, refers to ‘the extent to which service providers and decision makers listen, meet and respond to the needs and concerns of young people.’ Responsiveness includes the willingness of those in power to engage seriously with young people and a government’s commitment to ‘be responsive’ to the issues raised by citizens, including children and young people. Responsiveness entails also the administrative and financial capacity to respond concretely to a population’s needs, rights and input.

Voice and participation. This refers to the capacity of young people to speak, be heard and connect to others. Voice is one of the most important means for young people to participate. Within the concept of ‘voice’ we also consider voice strategies for raising and amplifying voices, capacity to use voice in a variety of ways to bring about change, space to exercise the raising of voices, and voice as a means to participate and exercise citizenship rights. (We consider that every child has citizenship rights, not only those who hold citizenship in a particular country). It’s also important to qualify the use of the term participation. In the case of young people’s participation in governance, we are not referring to the participatory methods that we commonly use in program planning or evaluation (we are also not discounting these at all – these are critical for good development processes!). In governance work, we are rather taking it further to refer to the meaningful inclusion of children and young people in decision-making processes.

Power and politics. These are key in governance work. It is essential to be aware of and understand politics and power dynamics so that children and young people (and other oft-excluded groups) are not overlooked, manipulated, intimidated or disempowered.

Image captured from Plan UK’s Governance Learning Guide, chapter 2 page 14.

A key question here is what children and young people are participating in, and what for. Another important question is where are children and young people participating? Is it in special events or spaces designated just for them or are they participating in adult spaces? How does the place and space where children and young people are participating impact on their ability to influence decisions?

It’s important to note the 4 types of power that are typically considered in power analyses (from VeneKlasen, 2007): power over (domination or control), power within (self-worth), power to (individual ability to act, agency) and power with (collective action, working together). These need to be analyzed and understood, including their social, cultural and historical factors that create and sustain different power dynamics in different situations and spaces.

Capacity. We refer here to the capacity of both decision-makers and young people. Decision makers need to have the ability to perform their duties and ensure services are delivered. This, in our case, includes the abilities of decision makers to interact, engage and listen to children and young people and to take them seriously and to be responsive (see above) to their views, needs and rights. Young people also need to have the capacity to hold decision makers to account and to express their concerns and their views, including the views of other children and young people who may be excluded and marginalized from the decision making process or from participating fully. Information literacy and the capacity to access, interpret and analyze information is a critical skill for children and young people.

Interactions between children and young people and decision makers. These spaces encompass critical aspects of participation, power and politics. An example of a space for interaction would be where children and young people, local government and school leaders come together to discuss budget plans and available resources for school infrastructure. These spaces are shaped by a number of factors, including social, economic, cultural ones. They are also not free of personal agendas, desires, intentions and prejudices. It’s critical to remember this in governance work – ‘tools’ and ‘mechanisms’ are not enough. (ICT4Governance and Tech for Transparency friends, I’m looking at you! Though I think most of us see this point as ‘beating a dead horse’ by now.)

From Chapter 2 of the Governance Learning Guide by Plan UK

*Summarized from Chapter 1 and Chapter 2 of Plan UK’s extremely useful and easily downloadable A Governance Learning Guide. The guide also has a number of practical use cases on different governance initiatives as well as an extensive section on additional resources.

Here’s a follow-up post (since governance is so clearly *not* boring and I’m sure there is high demand for more!) called 15 thoughts on good governance programming with youth.

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What would an International CSO governance revolution look like?

Posted in accountability, development, governance, participation, smart aid, transparency, wait... what?, tagged accountability, berlin center, boards, challenges, civil society, CSO, effectiveness, global governance, models, reform, revolution, structures, transparency, Vision on April 11, 2012 | 3 Comments »

‘I believe that many ICSOs [international civil society organizations] urgently need to overcome the stalemate in their global governance; they don’t need another governance reform, they need a governance revolution.’ Burkhard Gnarig, Berlin Civil Society Center.

The Berlin Civil Society Center believes that CSO governance models are increasingly facing major challenges. These include that they are typically:

dominated by national affiliates but increasingly challenged by the need for global decisions and their implementation;
shaped by Northern countries and cultures while the emerging powers in a multipolar world are located in the South;
serving one specific mission focused on development or environment or human rights while the interdependence of challenges and the need for integrated solutions become more and more obvious;
caught up in the conflict between democratic and participatory decision making on one side and the need for quick and consistent decisions on the other;
characterised by a clear definition of “inside” and “outside” the organisation while the Internet and the habits of the next generation demand platforms for joint action rather than well defined boxes.

In order to address these issues, the Berlin Center is working on a participatory project aimed at developing new governance models for best practice in CSO governance*. The models are aimed at serving ‘board Members, Chairs and CEOs who aim to undertake future governance reforms more strategically and more effectively.’

Different governance models are needed, however, because not all organizations can and will follow one single model.

The project concept notes that:

Firstly, ICSOs working in human rights, poverty alleviation, environmental protection, humanitarian response or children’s rights have different governance needs resulting from the type of work they do. For example, an organisation focussing on wildlife conservation compared to one working for poverty eradication will have different needs and possibilities of including partners and beneficiaries in their governance.
Secondly, there are different possible models to synchronise and balance local, national and global requirements and resources. At present these are reflected in global set ups ranging from loose networks over confederations and federations to unitary organisations.
Thirdly, when trying to secure future relevance of a governance system, much depends on different expectations of how future developments will turn out and which elements of these developments are considered most relevant in governance terms.

In an open letter, the Berlin Center director, Burkhard Gnarig explains that ‘with our Global Governance Project the Berlin Civil Society Center tries to lay the groundwork on which ICSOs can develop their own Global Governance Vision. A small Working Group which the Center has brought together will develop a handful of standard governance models that may serve as guidance on ICSOs’ specific paths to developing their own vision for their future governance.’

In order to bring a wider group of aid and development practitioners into the discussion, I volunteered to open a “CSO Governance Revolution” discussion on AidSource asking:

What are some of the major challenges you’ve seen with ICSO/INGO governance?
How do current governance models that you know of constrain the effectiveness of ICSOs or impact on development outcomes?
What CSO governance models have you seen that do work? What do they look like?
What are some of the underlying values and principles needed for effective ICSO governance?
What are some core elements of effective and successful ICSO governance models?
How do new information and communication technologies (ICTs) and trends in new media/social media impact on governance models and visions and people’s expectations of governance models?
What literature, research or existing documentation should be included as background resources for this discussion?
What other questions should be raised regarding ICSO governance?

I hope we can get some lively debate going to feed into the broader discussion at the Berlin Center. Join the AidSource discussion here.

More information on the Global Governance Project Concept can be accessed here or at the project page on the Berlin Civil Society Center’s website.

(*Note: I have no formal affiliation with the Berlin Center or this initiative, I just find it interesting and volunteered to try to get some additional discussion happening around it.)

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ICTs, social media, local government and youth-led social audits

Posted in accountability, activism, development, governance, Kenya, mapping, open government, participation, social media, transparency, YETAM, youth, youth media, tagged accountability, governance, Kenya, Kwale, nuru ya kwale, online and offline, open government, Plan Kenya, social audit, transparency, youth on February 27, 2012 | 1 Comment »

This is a guest post from Jamie Lundine, who has been collaborating with Plan Kenya to support digital mapping and governance programming in Kwale and Mathare. The original was published on Jamie’s blog, titled Information with an Impact. See part 1 of this series here: Digital Mapping and Governance: the Stories behind the Maps.

Mapping a school near Ukunda, Kwale County

Creating information is easy. Through mobile phones, GPS devices, computers (and countless other gadgets) we are all leaving our digital footprints on the world (and the World Wide Web). Through the open data movement, we can begin to access more and more information on the health and wellbeing of the societies in which we live. We can create a myriad of information and display it using open source software such as Ushahidi, OpenStreetMap, WordPress, and countless other online platforms. But what is the value of this digital information? And what impact can it have on the world?

Youth Empowerment Through Arts and Media (YETAM) is project of Plan International which aims to create information that encourages positive transformation in communities. The project recognizes young people as important change agents who, despite their energy and ability to learn, are often marginalized and denied opportunities. Within the YETAM project, Plan Kenya works with young people in Kwale County (on the Coast of Kenya) to inspire constructive action through arts and media – two important channels for engaging and motivating young people.

Information in Kwale County

Kwale County is considered by Plan International to be a “hardship” area. Despite the presence of 5-star resorts, a private airport and high-end tourist destinations on Diani beach, the local communities in Kwale County lack access to basic services such as schools, health facilities and economic opportunities. Young people in the area are taking initiative and investigating the uneven distribution of resources and the inequities apparent within the public and private systems in Kwale County.

As one component of their work in Kwale, Plan Kenya is working with the three youth-led organizations to create space for young people to participate in their communities in a meaningful, productive way. There are different types of participation in local governance – often times government or other agencies invites youth to participate (“invited space”) as “youth representatives” but they are simply acting to fill a required place and are not considered within the wider governance and community structures.

Youth representation can also be misleading as the Kwale Youth and Governance Coalition (KYGC) reports that “youth representatives” aren’t necessarily youth themselves – government legislation simply stipulates that there must be someone representing the youth – but there is no regulation that states that this person must be a youth themselves (they must only act on behalf of the youth). This leaves the system open to abuse (the same holds true for “women’s representative” – you can find a man acting on behalf of women in the position of women’s representative). Plan Kenya and the young people we met are instead working to “create space” (as opposed to “a place”) for young people in community activism in Kwale County.

The 5 weeks we spent in Kwale were,the beginning of a process to support this on-going work in the broad area of “accountability” – this encompasses child rights, social accountability and eco-tourism. The process that began during the 5 weeks was the integration of digital mapping and social media to amplify voices of young people working on pressing concerns in the region.

To create the relevant stakeholders and solicit valuable feedback during the process of the YETAM work on digital mapping and new media, our last 3 days in Kwale were spent reviewing the work with the teams. On Thursday November 10^th, we invited advisors from Plan Kwale, Plan Kenya Country Office, the Ministry of Youth Affairs and officers from the Constituency Development Fund to participate in a half-day of presentations and feedback on the work the young people had undertaken.

By far the work that generated the most debate in the room was the governance tracking by the KYGC. The team presented the Nuru ya Kwale blog which showcased 28 of the 100 + projects the youth had mapped during the field work. They classified the 28 projects according to various indicators – and for example documented that 23 of the projects had been completed, 1 was “in bad progress”, 2 were “in good progress” and 1 “stalled.”

The CDF officers (the Chairman, Secretary and Treasurer of the Matuga CDF committee in Kwale County) were concerned with the findings and questioned the methodology and outcome of the work. They scrutinized some of the reports on the Nuru ya Kwale site and questioned for example, why Mkongani Secondary School was reported as a “bad” quality project. The officials wanted to know the methodology and indicators the team had used to reach their conclusions because according to the representatives of the CDF committee, the auditors gave the Mkongani Secondary School project a clean bill of health.

One important message for the youth based on feedback on their work was the need to clearly communicate the methodology used to undertake the documentation of projects (i.e. what are the indicators of a project in “bad” progress? how many people did you interview? Whose views did they represent?).

There is significant value in presenting balanced feedback that challenges the internal government (or NGO) audits – for example the data on Kenya Open Data documents that 100% of CDF money has been spent on the Jorori Water Project mentioned above, but a field visit, documented through photos and interviews with community members reveals that the project is stalled and left in disrepair. This is an important finding – the youth have now presented this to the relevant CDF committee. The committee members were responsive to the feedback and, despite turning the youth away from their offices the previous month, invited them to the CDF to get the relevant files to supplement some of the unknown or missing information (i.e. information that people on the ground at the project did not have access to, such as for example, who was the contractor on a specific project, and what was the project period).

Kwale youth with staff from Plan Kenya, officers from the CDFC and the local Youth Officer

Samuel Musyoki, Strategic Director of Plan Kenya who joined the presentations and reflections on November 10^th and 11^th, reported that:

“The good thing about this engagement is that it opened doors for the youth to get additional data which they needed to fill gaps in their entries. Interestingly, they had experienced challenges getting such data from the CDF. I sought to know form the CDFC and the County Youth Officer if they saw value in the data the youth were collecting and how they could use it.

—

The County Youth Officer was the most excited and has invited the youth to submit a business proposal to map Youth Groups in the entire county. The mapping would include capturing groups that have received the Youth Enterprise Fund; their location; how much they have received; enterprises they are engaged in; how much they have repaid; groups that have not paid back; etc. He said it will be an important tool to ensure accountability through naming and shaming defaulters.

The 5 weeks were of great value — talking to quite a number of the youth I could tell — they really appreciate the skill sets they have received-GIS mapping; blogging; video making and using the data to engage in evidence based advocacy. As I leave this morning they are developing action plans to move the work forward. I sought assurance from them that this will not end after the workshop. They had very clear vision and drive where they want to go and how they will work towards ensuring sustained engagement beyond the workshop.”

The impact of digital mapping and new media on social accountability is still an open question. Whether the social accountability work would have provoked similar feedback from duty bearers if presented in an offline platform (for example in a power point presentation) instead of as a dynamic-online platform is unknown.

The Matuga CDF officers were rather alarmed that the data were already online and exposed their work in an unfavourable light (in fairness, there were some well-executed projects as well). There is a definite need to question the use of new technology in governance work, and develop innovative methods for teasing out impact of open, online information channels in decision-making processes and how this is or isn’t amplifying existing accountability work. There is definite potential in the work the young people are undertaking and the government officers consulted, from the Ministry of Youth Affairs and local CDF Committee (CDFC) stated that they were “impressed by the work of the youth”.

Within the community development systems and particularly the structure of devolved funding, there is a gap in terms of monitoring and evaluation (M&E) that the CDF committee to date has not been able to play effectively. As Samuel Musyoki stated the youth “could watch to ensure that public resources are well utilized to benefit the communities.” The Youth Officer even invited the youth to submit proposals for assistance in buying GPS gadgets and computers to strengthen this work.

Continuing the on and offline integration

As discussed, the work in Kwale on various issues is dynamic and evolving. The 5 weeks we spent with the teams were meant to provide initial trainings and support and to catalyse action that would be continued by the youth in the area, with support from Plan Kenya. Not only did we provide training to the young people, but Plan Kwale staff were also involved in the process and started documenting their work through the tools and techniques introduced by our team. With these skills, the Plan Kwale staff will support the on-going field mapping and new media work. We are also available to provide remote assistance with questions about strategies and technical challenges.

Some of the future activities include:

Holding a “leaders forum” during which the youth interact with a wider cross-section of stakeholders and share their work.
Continuing work on their various websites – updating the sites with results from social auditing work to be carried out throughout the last weeks of November, as well as digitizing previous information collected during historical social auditing.
Validating the data by revisiting some project sites and documenting projects that haven’t been done yet, gathering stories from some of the Project Management Committees, taking more photos, and potentially conducting surveys within the communities to get more representative views on project evaluations.
Each group also needs to develop a more structured advocacy strategy to direct their activities in these areas.
All teams expressed interest in developing proposals to submit to the Ministry of Youth Affairs, through the Youth Enterprise Fund and CDF Committee, based on the suggestion of potential funding for this process. Plan Kwale staff, as well as some of the Country Office advisers offered to support the youth in developing these proposals.
Most importantly, the teams want to consult the wider community in their respective areas to demonstrate the relevance of YETAM, including the skills they have gained, to the community stakeholders (beyond the relevant government authorities

The potential of new technologies, including digital mapping to promote accountability, is only as powerful as the offline systems into which it is integrated. Without offline engagement, existing community systems of trust and recognition will be threatened and thus undermine any online work. The youth must remain grounded within their existing work and use new technology to amplify their voices, build their network, share their stories and lessons and learn from and engage with others.

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Digital mapping and governance: the stories behind the maps

Posted in accountability, activism, development, governance, ICT4D, ICTs, mobile and technology, Kenya, m4D, mapping, open government, participation, politics, social media, transparency, VAC, YETAM, youth, youth media, tagged accountability, audit, governance, Kwale, map kibera, mapping, Plan Kenya, social, social media, YETAM, youth on January 27, 2012 | 4 Comments »

This is a guest post from Jamie Lundine, who has been collaborating with Plan Kenya to support digital mapping and governance programming in Kwale and Mathare.

Throughout October and November 2011, Plan Kwale worked through Map Kibera Trust with Jamie Lundine and Primoz Kovacic, and 4 young people from Kibera and Mathare, to conduct digital mapping exercises to support ongoing youth-led development processes in Kwale county. One of the important lessons learned through the Trust’s work in Kibera and Mathare is that the stories behind the mapping work are important for understanding the processes that contribute to a situation as represented on a map. To tell these stories and to complement the data collection and mapping work done by the youth in Kwale, the Map Kibera Trust team worked with the Kwale youth to set up platforms to share this information nationally and internationally. Sharing the important work being done in Kwale will hopefully bring greater visibility to the issues which may in the longer term lead to greater impact.

Sharing stories of local governance

To support their work on social accountability, the Kwale Youth and Governance Consortium (KYGC) mapped over 100 publicly and privately funded community-based projects. The projects were supported by the Constituency Development Fund (CDF), Local Area Development Fund (LATF), NGOs and private donors. As one channel of sharing this information, the Consortium set up a blog called Nuru ya Kwale (Light of Kwale). According to KYGC the blog “features and addresses issues concerning promotion of demystified participatory community involvement in the governance processes towards sustainable development. We therefore expect interactivity on issues accruing around social accountability.” This involves sharing evidence about various projects and stories from the community.

One example is the documentation of the Jorori Water project in Kwale; through the mapping work, the Governance team collected details of the constituency development fund (CDF) project. The funding allocated to upgrade the water supply for the community was 6,182,960 ksh (approximately 73,000.00 USD). From their research the KYGC identified that the Kenya Open Data site reported that the full funding amount has been spent.

A field visit to the site however revealed that project was incomplete and the community is still without a stable water supply, despite the fact that the funding has been “spent.”

Jorori Water Project, built using approximately 6.2 million shillings (73, 000.00 USD)

Read more about the questions the team raised in terms of the governance of CDF projects, including the detailed the project implementation process and some reflections on why the project stalled. This is information on community experiences (tacit information) that is well-known in a localized context but has not been documented and shared widely. New media tools, a blog in this case, provide free (if you have access to a computer and the internet) platforms for sharing this information with national and international audiences.

Addressing violence against children and child protection

Another blog was set up by the Kwale Young Journalists. The Young Journalists, registered in 2009, have been working with Plan Kwale on various projects, including Violence against Children campaigns. The group has been working to set up a community radio station in Kwale to report on children’s issues. Thus far, their application for a community radio frequency has encountered several challenges. New media provides an interim solution and will allow the team to share their stories and network with partners on a national and internal stage.

The Kwale Young Journalists worked with Jeff Mohammed, a young award-winning filmmaker from Mathare Valley. The YETAM project not only equips young people with skills, but through peer-learning establishes connections between young people working on community issues throughout Kenya. The programme also provides young people with life skills through experiential learning – Jeff reflects on his experience in Kwale and says:

Jeff and the Kwale Young Journalists shooting a scene from “The Enemy Within”

“My knowledge didn’t come from books and lecturers it came from interest, determination and persistence to know about filmmaking and this is what I was seeing in these Kwale youths. They numbered 12 and they were me. They are all in their twenties and all looking very energetic, they had the same spirit as mine and it was like looking at a mirror. I had to do the best I could to make sure that they grasp whatever I taught.”

Jeff worked with the Young Journalists on a short film called “the Enemy Within.” The film, shot with flip-cameras, tells the story of 12-year-old girl who is sold into indentured labour by her parents to earn money for her family. During the time she spends working, the young girl “falls prey of her employer (Mr.Mtie) who impregnates her when she is only 12 years old.” Jeff reflects that “early pregnancies are a norm in the rural Kwale area and what the young filmmakers wanted to do is to raise awareness to the people that its morally unacceptable to impregnate a very young girl, in Enemy Within the case didn’t go as far because the village chairman was bribed into silence and didn’t report the matter to higher authorities.” This is a common scenario in Kwale, and the young journalists plan to use the film in public screenings and debates as part of their advocacy work in the coming months.

Jeff and the Kwale Young Journalists shot the film in four days – they travelled to Penzamwenye, Kikoneni and also to Shimba Hills national park to shoot 7 scenes for the movie. Read more about Jeff’s reflections on working with the Kwale Young Journalists on his blog.

Sharing ecotourism resources

The Dzilaz ecotourism team – a group that encourages eco-cultural tourism in Samburu region of Kwale county — also integrated social media into their work. During the last week (November 8th-12th) the group set up a blog to market the community resources, services and products. They also plan to document eco-culture sites and the impact that eco-tourism can have on the community. As of November 10th, 2011 the Dzilaz team had already directed potential clients to their website and thus secured a booking through the information they had posted.

The importance of telling the stories behind the maps

One important component to mapping work is to tell the stories behind the map. The three groups in Kwale are working to build platforms to amplify their grassroots level work in order to share stories and lessons learned. The information documented on the various platforms will develop over time and contribute to a greater understanding of the processes at a local level where youth as young leaders can intervene to begin to change the dynamics of community development.

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New technology and good governance

Posted in accountability, development, governance, ICT4D, ICTs, mobile and technology, m4D, participation, politics, protection, technology salon, transparency, wait... what?, tagged accountability, governance, November, NYC, participation, Technology Salon, transparency, TSNYC on December 1, 2011 | 8 Comments »

Civil society has been working for years on participation, transparency, accountability and governance issues. Plenty of newer initiatives (small and large) look at new technologies as a core tool in this work. But are these groups talking and learning from each other? What good practices exist for using new technologies to improve transparency, accountability and governance? What are some considerations and frameworks for thinking about the role of new technologies in this area of work? What needs consideration under this broad theme of good governance?

Tuesday’s Technology Salon* in New York City focused on those issues, kicked off by our two discussants, Hapee de Groot from Hivos and Katrin Verclas from Mobile Active. Discussion ensued around the nuances of how, with whom, when, why, and in conjunction with what do new technologies play a role in transparency, accountability and good governance.

Some of the key points brought up during the Salon**:

What is “good governance?” The overall term could be divided into a number of core aspects, and so the discussion is a big one and it’s complicated. Aid transparency is only one small part of the overall topic of good governance.

The World Bank definition includes aspects of:

Participation of citizens in political processes, freedom of expression and association, free media
Political stability and absence of violence
Government effectiveness in the delivery of services
Regulatory quality, rule of law
Control of corruption

There’s a need to look at governments and aid, but also to look at the private sector. Some commented that aid transparency is in vogue because donors can drive it but it’s perhaps not as important as some of the other aspects and it’s currently being overemphasized. There are plenty of projects using ICTs and mobiles in other areas of governance work.

More data doesn’t equal more accountability. Data does not equal participation. Can mobile phones and other ICTs or social media reduce corruption? Can they drive new forms of participation? Can they hold power accountable in some ways? Yes, but there is no conclusive evidence that the use of new technology to deliver data down from governments to people or up from people to governments improves governance or accountability. The field of tech and governance suffers from ‘pilotitis’ just like the field of ICT4D. Some participants felt that of course open data doesn’t automatically equal accountability and it was never the idea to stop there. But at the same time, you can’t have accountability without open data and transparency. Opening the data is just the first step in a long road of reaching accountability and better governance.

Efficient vs transformational. Transactional efficiency within a system is one thing. Transformation is another. You can enhance an existing process from, say, writing on paper to calling on a landline to texting in information, thereby improving accuracy and speed. But there is something more which is the transformational side. What’s most interesting perhaps are those ways that ICTs can completely alter processes and systems. Again, there are a lot of promising examples but there is not much evidence of their impact at this point. One participant noted that current evidence seems to point toward the integration of mobiles (and other ICTs) into existing process as having a greater impact and quicker uptake within large, bureaucratic systems than disruptive use of new technologies. But the question remains – Are the systems good systems or should/could ICTs transform them to something totally different and better or can ICTs help do away with poorly working systems entirely, replacing them with something completely new?

Is open data just a big show? Some alluded to opaque transparency, where a government or another entity throws up a bunch of data and says “we are being open” but there is no realistic way to make sense of the data. Some felt that governments are signing onto open data pacts and partnerships as a fake show of transparency. These governments may say, “The data base is available. Go ahead and look at it.” But it costs a lot of money and high level skills to actually use the data. In addition, there is a need for regulatory frameworks and legislation around openness. Brazil was given as an example of a country that has joined the open government partnership, but as yet has no regulatory framework or freedom of information act, even though the country has a beautiful open government website. “Checks and balances are not inherent in the mobile phone. They need to be established in the legislation and then can be enhanced by mobile or other technology.” Open Data Hackathons can help turn data into information. The question of “what does open data actually mean?” came up also and the “cake test” was recommended as one way of defining “open”.

Is open data an extractive process? Some at the Salon cautioned that the buzz around Open Data could be a bit false in some ways, and may be hyped up by private companies who want to make money off of nice data visualizations that they can sell to big donors or governments. The question was raised about how much data actually gets back to those people who provide it so that they can use it for their own purposes? The sense was that there’s nothing wrong with private companies helping make sense of data per se, but one could ask what the community who provided the data actually gets out of this process. Is it an extractive data mining process? And how much are communities benefiting from the process? How much are they involved? Mikel Maron wrote a great post yesterday on the link between open data and community empowerment – I highly recommend reading it for more on this.

Whose data? A related issue that wasn’t fully discussed at the Salon is: who does the information that is being “opened” actually belong to (in the case of household surveys, for example)? The government? The International NGO or multilateral agency who funds a project or research? The community? And what if a community doesn’t want its data to be open to the world – is anyone asking? What kind of consent is being granted? What are the privacy issues? And what if the government doesn’t want anyone to know the number of X people living in X place who fit X description? Whose decision is it to open data? What are the competing politics?

For example, what if an organization is working on an issue like HIV, cholera, violence or human trafficking. What if they want to crowd source information and publicly display it to work towards better transparency and improved service delivery, but the host government country denies the existence of the issue or situation? In one case I heard recently, the NGO wanted to work with government on better tracking and reporting so that treatment/resources could be allocated and services provided, but when the government found out about the project, they wanted control over the information and approval rights. Government went so far in another case as to pressure the mobile service provider who was partnering with the organization, and the mobile service provider dropped out of the project. These are good reminders that information is power and openness can be a big issue even in cases not initially identified as politically charged.

Privacy and security risks. The ubiquity of data can pose huge privacy and security concerns for activists, civil society and emerging democracies and some at the Salon felt this aspect is not being effectively addressed. Can there really be anonymous mobile data? Does the push/drive for more data jeopardize the political ambitions of certain groups (civil society that may be disliked by certain governments)? This can also be an issue for external donors supporting organizations in places like Syria or Iraq. Being open about local organizations that are receiving funding for democracy or governance work can cause problems (eg., they get shut down or people can be arrested or killed).

Can new ICTs weaken helpful traditional structures or systems? Is new tech removing some middlemen who were an important part of culture or societal structure? Does it weaken some traditional structures that may actually be useful? The example of the US was given where a huge surge of people now engage directly with their congressperson via Twitter rather than via aggregation channels or other representatives. Can this actually paralyze political systems and make them less functional? Some countered, saying that Twitter is somewhat of a fad and over time this massive number of interactions will settle down, and in addition, not everyone gets involved on every issue all the time. Things will sort themselves out. Some asked if politicians would become afraid (someone – help!! there is a study on this issue that I can’t seem to locate) to make some of the secret deals that helped move agendas forward because they will be caught and so openness and transparency can actually paralyze them? In other words is it possible that transparency is not always a good thing in terms of government effectiveness? The example of paying Afghan police directly by mobile phone was given. This initiative apparently ended up failing because it cut decision makers who benefited from bribes out of the loop. Decoupling payments from power is potentially transformational, but how to actually implement these projects when they disrupt so much?

Does new technology create parallel structures? Are parallel structures good or bad? In an effort to bypass inefficient and/or unaccountable systems, in one case, private business owners started their own crime reporting and 911 system to respond and accompany victims to report to the police and follow up on incidents. Questions were raised whether this privatization of government roles was taking justice into ones’ own hands, forcing the government to be accountable, allowing it to shirk responsibilities, or providing a way for government to see an innovation and eventually take on a new and more effective system that had been tried and tested with private funds. This same issue can be seen with parallel emergency reporting systems and other similar uses of ICTs. It may be too early in the game to know what the eventual outcomes of these efforts will be and what the long term impact will be on governance. Or it may be that parallel systems work in some contexts and not in others.

***

The Salon could have gone for much longer but alas, we had to end. Dave Algoso covers some of the other ideas from the Salon in his post Technology for Transparency, Accountability and Governance, including how to approach and define the topic (top down vs bottom up? efficiency vs transformation?) and the importance of measuring impact.

Thanks to UNICEF and Chris Fabian for hosting the Salon. Thanks to Martin Tisne from the Transparency and Accountability Initiative for sparking the idea to choose this topic for the first Technology Salon in NYC, and thanks to Wayan Vota for inviting me to coordinate the series.

Contact me if you’d like to be on the invitation list for future Salons.

*The Technology Salon is sponsored by the UN Foundation’s Technology Partnership with the Vodafone Foundation as a way to increase the discussion and dissemination of information and communication technology’s role in expanding solutions to long-standing international development challenges. Technology Salons currently run in Washington DC (coordinated by@wayan_vota) and San Francisco, with New York City as the latest addition, coordinated by yours truly.

**The Salon runs by Chatham House Rules, so no attribution has been made in the above post.

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