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Screen Shot 2013-07-14 at 2.40.51 PMLast week, 600 exceptional youth activists from 80 countries arrived to New York City for a UN Takeover, where they called for urgent action by member states to meet Millennium Development Goal 2 on education by 2015. The youth’s inputs will feed into setting the agenda for global education priorities post-2015. One of the highlights of the week was this inspiring talk by Malala Yousafzai, who made her first public address to the UN on June 12th, her 16th birthday.

Seven of the youth participating in the UN Takeover with the support of Plan joined us as lead discussants for our July 10th Technology Salon. Agung, Dina, and Nurul from Indonesia; Kamanda and Fatmata from Sierra Leone; Tova from Sweden; and Frank from Uganda told us about ICT access and use in their communities and countries. We also heard about their work as youth activists on issues of child marriage, school violence, good governance, and education, and whether ICTs are effective outreach tools for campaigning in their contexts.

The realities of access

In both Sierra Leone and Uganda Internet access is quite difficult. Traveling to Internet cafés in urban areas is too expensive for rural youth to do regularly, and it is unsafe for young women to travel in the evenings. There is not enough equipment in schools and universities, and youth have trouble affording and finding regular access. The majority of primary and secondary schools do not have ICTs, and non-governmental organizations are unable to reach everyone with their programs to supply equipment and training. Although there are often funds given to governments to build computer labs, these tend to benefit urban areas. In some cases projects and funds are used for political gain and personal favors. Even at university level, student access might be limited to 1-2 hours per week at a computer lab, meaning they end up doing almost everything on paper.

Lack of ICT access impacts on job prospects for youth, because jobs exist but employers are seeking people who know how to operate a computer. Many of these job applications have to be submitted online. This puts jobs out of reach of youth in rural areas. Basic infrastructure remains a problem in rural areas. Although telecommunication lines have been laid, electricity for charging mobile phones is still a problem and often electricity is dependent on a solar panel or a generator, making it difficult to run a computer lab or Telecenter.

ICTs are heightening the development divide, noted one Salon participant. In schools near urban areas, parents pay more in tuition and school fees and their children have better ICT access than rural children. This creates inequality. “Students going to these schools have access and they will even study computer science. But when you go to a rural village you might only see one small room where children can access a computer, if anything at all. Teachers themselves don’t know how to use computers.” In cities, parents know ICTs are important. In the rural villages, however, many people are skeptical of technologies. This inequality of access and education means that youth in rural areas and the poor are not able to meet requirements for jobs that use ICTs.

One discussant noted, “It is possible to access Internet through mobile phones. You can use some phones to access Internet, Facebook, etc. In the villages, however, you find that you can only receive calls and make calls. There is no Internet. When I went to Nairobi and saw everyone with smart phones, I wondered, ‘What is wrong with Uganda?’ We don’t have many smart phones.” Another discussant commented that her university has a wide area network, but it is only available to lecturers, not to students.

Most of the youth discussants considered that, among their peer groups, more girls than boys had mobile phones, and more girls were active on the Internet and Facebook.

Access brings concerns

In Indonesia, it was noted, Internet is very available, except for the more remote islands. In Java, commented one discussant, “every young person has a smart phone. They use Facebook and Twitter and can get all kinds of information, and those without smart phones can use Internet cafés.” Internet access, however, is creating new problems. “Parents are proud that their kids are going to the Internet shop to get information, but they also worry about increased access to pornography.” Internet is believed to contribute to an increase in child marriages. The youth discussants said they would like more guidance on how to filter information, know what is true and what is not, use Internet safely, and avoid exposure to offensive content. One discussant from Indonesia mentioned that parents in her community worried that if girls went to Internet cafes or browsed online, they would be exposed to inappropriate materials or prostitution through Facebook.

In Sweden, access to Internet and smart phones is universal. However, parents may buy children a smart phone even if they cannot really afford it. Although many children learn English early because they can easily access Internet, many also do not learn how to write properly because they only use computers.

When phones are available but there is no capacity to purchase them, additional problems also arise. According to one discussant, “Some girls want to have big things before their time.” This can lead to young women offering sex to older men in return for money, fancy phones and airtime.

ICTs in formal education

Youth discussants all said that they are increasingly expected to have access to the Internet and computers in order to complete their school assignments, and they felt this was not a realistic expectation. In one of the youth’s schools in Indonesia, computer class is offered for 4 hours per week and a computer lab is available with 30 desktop computers. In another school in Jakarta, however, every child is expected to have their own laptop. “Our problem is different than in the remote areas. Every teacher in Jakarta thinks that a smart phone or computer is ‘the world in our hands.’ They think we don’t need education about the computer itself. They think we can learn from the Internet how to use computers, and so we have to search and learn this all by ourselves with little guidance.” In Sweden, “if you don’t have Internet access, it will be very difficult to pass a course.”

Effective ways to reach and engage youth in campaigns

Discussants were asked about the communication channels that are most effective for campaigning or engaging youth and communities. In rural Sierra Leone and Uganda, face-to-face was considered the most effective outreach channel for reaching youth and communities, given low levels of access to computers, radios and mobile phones. “Most times our campaigns are face-to-face. We move to communities, we use local language to be sure everyone gets the message,” said one youth discussant. In Jakarta, however, “it’s easy to use online means, it never sleeps. Young people in Jakarta are too lazy to attend workshops. They don’t like to listen to speakers. So we share by social media, like Facebook and Twitter.”

Digital media is only useful in urban areas, said one youth discussant from Sierra Leone. “We mostly use radio to do advocacy and sensitization campaigns. We also do it face-to-face. For secondary schools, we do talks. We tell them about documents signed by government or NGOs, what is in place, what is not in place. We give advice. We talk straight about health, about sex education. You just wait for the light in their eyeball to see if they are understanding. We also do dramas, and we paste up wall bills. We do all of this in our local languages.” Youth groups and youth networks are also useful channels for passing along messages and building support.

Radio is effective in theory, but one discussant noted that in his district, there are only two radio stations. “You take your information or announcement there, and they say they will pass it, but you stay waiting… it’s a challenge.”

Campaigns must also involve engaging local decision makers, a participant noted. Often chiefs do not understand, and they may be the very ones who violate the rights of girls. Youth noted the need to be diplomatic however, or they risk being seen as impolite or trouble-makers. “You have to really risk yourself to do rights work in the community,” noted one discussant. Another commented that having support and buy-in from local leaders is critical in order to be taken seriously. “You need a ‘big voice’ to back you and to convince people to listen to you.”

INGO staff can help legitimize youth work in some cases, but there are also issues. “Local leaders always ask for money,” noted one discussant. “When they hear Plan, UNICEF, Care, Save the Children, they think these organizations gave us money and we’ve taken it for ourselves.” Youth often resort to using external INGO staff as their legitimizing force because “we don’t have other role models, everybody wants money. The politicians say they will help us but then they are always too busy. We have to take the lead ourselves.”

Conflicting information and messages can also be a problem, commented a Salon participant. “One year, it’s the ABC Campaign for HIV prevention, the next it’s condoms, and then it’s prevention. Sometimes youth don’t know who to believe. The NGO says something, the government says something, and local leaders say something else. We need consistency.” In addition, he noted, “INGOs come in with their big range rovers, so of course local leaders and communities think that there is money involved. INGOs need to think more carefully and avoid these conflicting messages.”

What would youth like to see?

Going forward, the youth would like more access, more ICT education, more transparency and accountability in terms of how governments spend funds directed to ICT programs, and more guidance on filtering information and ensuring it’s veracity so that children will not be taken advantage of.

*****

Thanks to the Population Council for hosting us for the Salon! Join us for our next Salon on July 25th: How can we scale Mobiles for Development initiatives? 

The Technology Salon methodology was used for the session, including Chatham House Rule, therefore no attribution has been made in this summary post. Sign up here to receive notifications about upcoming Salons in New York, Nairobi, San Francisco, London and Washington, DC. 

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Learning to use a computer in Inhambane, Mozambique

Learning to use a computer in Inhambane, Mozambique

This is a slightly longer version of my Empowering Girls through Information, Communication and Technology, published in The Guardian’s Development Professional’s Network. A full article called “Why should you be holding a computer mouse when at the end of the day you will be holding a baby’s napkin?” was published in Redress, the Journal of the Association of Women Educators (Vol 21, No. 2, August 2012, pp 23-29.)

“Why should you be holding a computer mouse when at the end of the day you will be holding a baby’s napkin?”

This is the type of taunt a girl might hear when trying to sit in front of one of the computers at the school’s lab, said Fabiola, a young woman from Cameroon while speaking on a panel about girls, education, and new technologies at the 55th Session of the Commission on the Status of Women (CSW).

Fabiola was invited to the CSW to speak about her personal experiences as a girl studying a career in Science, Technology, Engineering and Math (STEM). Fabiola went on to share how her parents had been instrumental in encouraging her to pursue her studies, even though she was one of few girls who decided to go down the STEM path.

Unless you’ve been living under a rock, you’ll be quite aware that there has been an increasing emphasis in the development sector on girls and ICTs over the past few years. Everyone from large government donors to NGOs to the private sector is banking on girls and technologies, especially mobile phones, to play a big role in helping resolve poverty and make development gains.

Girls themselves consider ICTs to be a major element in their personal growth and development, useful for improving studies, staying informed and earning a living. Girls say that ICTs help them reduce their sense of isolation, acquire new skills, actively participate in national and global dialogues, learn about taboo subjects (such as reproductive health and HIV), feel safer and more in touch with family and friends, and strengthen self-esteem. They often credit participatory media and technology programs with helping them improve their ability to express themselves, speak in public, and to dialogue with adults and other decision makers to negotiate their needs and rights.

But what about access?

The flip side is that for many girls, access to and use of ICTs is a huge challenge. Gender discrimination, lack of confidence, not speaking a major language, low literacy, lack of time and money, and restricted mobility (due to cultural factors or safety) often prevent girls from taking advantage of the benefits of ICTs.

Despite the positive trend in mobile phone and Internet access worldwide, access is often characterized in terms of broad economics, eg., ‘developing’ vs ‘developed’ countries, or it is analyzed at the country level: eg., Kenya vs Mozambique. Analysis needs to go much deeper, however, to include individual factors like class and wealth status, gender, geographic location, age, disability, literacy, language, and device ownership.

Girls living in the same geographic area may have very different levels of access. An English-speaking Kenyan girl living in an urban high rise with her upper class parents will have more access to ICTs than a non-English speaking Kenyan girl with low literacy levels who works long hours cleaning that same apartment and lives in a slum area nearby. The mobile phone ownership capacity of the daughter of a relatively wealthy community leader who owns a small local business will be greater than that of the daughter of one of the poorest families in the same village.

Gender discrimination also comes into play, and in places where men and boys dominate women and girls, they also tend to dominate the available ICTs.  In places where boys are more favored, their confidence to try new things will tend to be higher. Girls often report that boys hog and monopolize ICT equipment and that they criticize, scorn and ridicule girls who are using equipment for the first time, making girls feel too timid to try again.

How can development agencies help girls overcome these barriers?

1)   Keep working to address underlying causes

If girls and women continue to live in greater poverty, with lower education levels, less access to healthcare and other services, less opportunity to work, and lower status in their societies, chances are that their access to and use of ICTs will not level out to that of boys and men.

Getting more girls into school and improving the quality of education could help more girls access and learn to use ICTs. Finding ways to encourage critical thinking and innovation within the education system and ways for girls to join in extra-curricular activities to stimulate new ways of thinking might also help more girls to build the skills and mindsets necessary to enter into the growing number of jobs in the ICT sector.

Advocating for and supporting policies that make Internet more accessible and affordable overall is another area where INGOs can play a role. Libraries and other safe spaces can also help girls and women feel more comfortable and able to access information and learn how to use ICTs.

2) Help change mentalities

A shift in thinking is needed in order to stimulate behavior change that is more conducive to girls participating fully in their family and communities as well as at broader levels. Girls need to be seen as people who can and should take advantage of the potential of ICTs, but they cannot create this shift in thinking on their own. Broad and deep legal, attitudinal and behavior changes need to happen in families, communities, institutions and society in general.

Organizations should engage men and boys as allies in this process. When fathers and male peers are aware, engaged and supportive of girls’ development and girls’ rights, they play a very strong role in changing broader norms and perceptions.

Female role models can also help change mentalities. Having a device or new technology in their possession can increase the status and strength of girls and women as role models and enable them to carry out different and important roles in the community.

3) Offer opportunities

In the short-term, offering specific and accompanied support and opportunities for girls to access and take advantage of ICTs can help fill some of the gaps mentioned above. ICTs can be incredible tools for engaging students in the classroom, making teaching methodologies more participatory, encouraging student-led research and building critical media and digital literacy skills in the process. In places where textbooks are old and outdated, the Internet can offer ways to connect with current events and up-to-date research.

Adding gadgets to the classroom experience involves more than just having the latest digital devices; however, and careful thought needs to be given to the teaching goals, desired outcomes, and issues like relevance and sustainability before deciding on tools and devices.

Special care needs to be taken to ensure that in these controlled spaces, girls have equal access to equipment. Where ICTs cannot be integrated into the classroom or where girls are not in school, non-formal education and extra-curricular activities can give girls a chance to interact with ICTs.

ICTs do hold much promise, yet access for girls remains a challenge. The NGO sector can play a role by addressing underlying causes of gender discrimination and gendered poverty, helping change mentalities, and supporting greater opportunities for girls. For more on ways that INGOs and educators can support girls access and effective use of ICTs, see “Why should you be holding a computer mouse when at the end of the day you’ll be holding a baby’s napkin?”

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Starting next week, I’ll be participating in TechChange‘s course on Global Innovations for Digital Organizing: Open Data, Good Governance and Online/Offline Advocacy. I’m excited about it because the topics are among the things I’m most interested in, and I think they deserve a closer and more focused look.

I wrote a post back in November 2010 asking “where’s the ICT4D distance learning.” This led me to discover TechChange, and in January 2011 we co-hosted an “ICT4D Distance Learning Tweet Chat.” Since then I’ve been collaborating with the team to input into course ideas. I also participated as a moderator in the Mobiles in International Development course last year.

So after a year of running courses, what has TechChange learned? Nick Martin, TechChange founder, says that online learning needs to be social in order for it to be effective. “Most organizations think of ‘online learning’ as uploading powerpoints or manuals onto their website or hosting monthly webinars for their employees, but it can and should be so much more than this. By emphasizing social elements such as video chats, collaborative simulations, small group discussions and through the use of video game mechanics (point systems, progress bars, and good graphics) we keep participants engaged and connected with one another, not just the content.”

Working across time zones can be a challenge, as I also discovered when moderating the Mobiles in Development course. Scheduling in side chats was difficult, but that’s not something that’s easy to fix. TechChange tries to address this by “combining synchronous and asynchronous learning in the same platform and keeping the balance between a persistent learning network where people can socialize (via video, audio, and text) with each other and experts, and allowing people to get caught up on weekends when they fall behind so that they don’t feel left out,” according to Nick.

One thing the group learned about running this kind of course is that when engaging external experts in webinars and chats, informal-yet-direct interaction is much better than more produced content.

“We tried doing formal studio-style interviews with our experts, but found that most students just tuned out like they were watching a TV show. When the experts were just talking directly to the camera from their laptops, we found students asked more questions and participated more. They really appreciated the access to experts and weren’t particular about the production value of the webcast. Sometimes less is more,” Nick says.

Personal attention can still be a challenge, however. So TechChange emphasizes the role and importance of moderators. Their last Mobiles for International Development course had 70 students from 30 countries (see map below), making moderators a key part of personalization.

TechChange recently ran an online course for Pakistani students in partnership with IREX, where Nick says the challenge was keeping up with the students. “They brought creative ideas from their cultural exchange program with Global UGRAD-Pakistan, so we were always trying to tailor lessons around ways to improve or discuss their experiences. IREX was very focused on using our platform to create a tailored four-week program for the students, so we were able to tweak it as we went along.” (Read more here: TechChange Lessons from Training Pakistani Students Online)

The class with the Pakistani group was based on the Global Innovations for Digital Organizing course. TechChange had information ahead of time on the participant profile (the students were from Pakistan, undergraduate education, good English, decent connectivity), so they were able to maximize the experience by bringing in local partners like Pakistan Youth Alliance and Khudi and targeting youth leaders that they thought would resonate (like Prashan De Visser of Sri Lanka Unites). However, doing a class in Pakistan presented some difficulties, such as rolling power outages and load shedding. “We had to really make sure everything was optimized for low bandwidth and archiving.”

What does the future hold for TechChange? According to Nick, the group is pushing ahead on two fronts:

  1. Working with technology firms to create courses that can help them better engage their user communities
  2. Helping international development organizations integrate online learning into their local capacity building projects.

The open enrollment courses will remain, but the team will be focusing more on partnering with tech/development firms to help them build out their engaged communities. “There’s already a ton of cool tools out there that we love to teach, like Ushahidi and OpenStreetMap, but the biggest challenge isn’t tech–it’s educating and engaging communities of practice. We’re really excited about our upcoming Ushahidi course, which we developed in partnership with Ushahidi (developer Rob Baker will be the lead facilitator), but we see it as the first of many. Developers have great manuals, products, and organizations, but we can often add value by helping them educate their existing audiences and reach out to new ones.”

TechChange plans to work in the area of technical capacity building by developing more custom courses for organizations. “We see our role as changing from being the central learning location for individual students to helping development/nonprofit organizations reach out to their key stakeholders. This fulfills a key part of our mandate. It lets us provide tailor-made courses for organizations in fragile states and countries in transition.” TechChange is also looking to integrate their platform into other online learning opportunities, such as accredited courses and online conference opportunities.

It’s inspiring for me to see how quickly TechChange has built their online learning platform and how adaptable they are to the topics and themes that different people and organizations need to get a handle on in the area of ICTs and development and related humanitarian fields. I’m looking forward to participating (and speaking as a guest) in the Digital Organizing course starting on Monday!

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I went to a great meeting hosted by NetHope and Plan International in Cairo, Egypt during the last week of February. The idea was to get several of the NetHope partners together — both IT companies and INGOs — to discuss ways of working together in the area of ICTs and Education.

I took advantage of the meeting to make some more “Reality Videos”, similar to the mHealth Reality Videos that James Bon Tempo and I did during the mHealth Summit.

1) My Finnish colleague Mika Valitalo asks ‘Really, what’s all the fuss? We just got some equipment and dropped it off in the community and it all worked fine….’

2) Nzila shares what was learned at the workshop and focuses on Grapho Game, a tool to improve literacy in local language.

3) Marcha Neeling says throwing devices at people will not solve any development issues.

4) Mohamed Hussein talks about how ICT4D needs to be led by programs and supported by ICT staff, not the other way around.

5) Maria Berenguer notes that teachers need computer training first if they are to use computers with their students.

6) Chris Bane reminds us that we don’t always need super sophisticated tools. Sometimes very simple ICTs can make all the difference.

7) Edison Nsubega explains that it’s important to base your selection of ICT tools and platforms on the local context and situation that you are trying to resolve.

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This is a guest post from Lil Shira, one of the girl delegates who attended the 55th Session of the Commission on the Status of Women in February, 2011. Lil Shira was part of a Plan led Girl Delegation which took part in high level panels, side events and caucuses. This post appears complete in its original format. You can read a post by Fabiola, another of the girl delegates from Cameroon, here.

Lil Shira in the community

My name is Lil Shira, a high school student and a Cameroonian.  I am the second child out of five children in my family, three girls and two boys, and we live in a rural area. Because I am a girl I was selected by my school authority to be part of the journalism club in the school. This paved my way into YETAM (Youth Empowerment through Technology, Arts and Media) project sponsored by Plan Finland since the Journalism club was chosen for this project.

Because I am a girl I had to use the skills I have acquired in YETAM on music, media and ICTs to indentify issues like the problem of early and forced marriage, high rate of school dropout and violence against the girl child. Because I am a girl, I had to mobilize other youth (girls and boys) victims, so as to speak out as a unique voice, to raise awareness to the general public using music, drawings, drama, poems, videos, computers and overhead projector as tools. This led to many local advocacy actions spearheaded by us.

I was also very happy to celebrate the 21st anniversary, in Yaoundé in Cameroon, of the ratification of the Convention on the Rights of the Child within the framework of YETAM project. These created a big impact in my life, the lives of my friends, youth, school, family and my country. All these activities took me to a higher level because I was again selected, this time to be one of the girl delegates to represent Cameroon in the 55th session of the UN Commission on the Status of women (CSW) in New York City.

Lil Shira presenting at the CSW.

I was very happy, excited together with my friends and family members and I was planning and preparing on the role I was going to play while in New York. My expectation was to work with other youth from different region and country but did not really expect I was going to talk to Ministers from all the members’ state of the UN. I did my first presentation with the Canadian Minister on a panel about the importance of commemoration days and the importance of setting up an International day for the girls.  Another thing which made me feel so opportune was the panel with UN women Ministers in the UN building.

I was very impressed seeing ministers from over two hundred countries and above listening to me and in effect giving a positive response to the issues I presented. In fact their reaction made me feel at home and so happy. I was equally happy to listen to other girls raise issues like gender based violence and discrimination in their various countries and what they have been doing to combat it.

Coming in contact with girls from Sierra Leone, Finland, United States, Indonesia, Canada and others, not mention to share our ideas, was so wonderful and exciting.  This was a forum for me to dialogue with them to know more about them and some of the issues affecting them in their own country which was contrasting with mine. Though I was nervous during my first presentation, meeting new faces it all passes away like a breeze and I did not have any complex because everything was cute.

Life in the US to me was very enjoyable and meaningful, but I could not stop complaining of the cold and snow. In addition, I tried eating food not familiar to that of my home country. All these contributed greatly to the wonderful experiences I had on the weather condition and the food.  I have learned to adapt to situations wherever I find myself. I hope to continue sharing this experience so that others may learn from it.

This is the time for girls to take up the challenge. I know my rights and have claim them, and no one can take them from me because I am a girl.

Thanks to Plan International, Judith Nkie our Chaperone, Kate Ezzes and Lia de Pauw.

Girls, claim your rights!

Related posts and videos about YETAM and the CSW:

Girls voices in global forums

Girls in rural Cameroon talk about ICTs

55th CSW: Women, girls, education and technology

A catalyst for positive change

On the map: Ndop, Okola and Pitoa


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The 55th Commission on the Status of Women (CSW) happens in New York City Feb 21-25, 2011. For me, the most exciting thing about the event is that several girls from some of the countries where we are working (Canada, US, Finland, Cameroon, Sierra Leone and Indonesia) will be participating and speaking. This aspect of our work – helping to bring young people’s voices into these large influential forums – (when done properly) can be very effective at bringing a reality check to the ivory tower and helping influence decision makers at the very highest levels.

This year’s CSW is especially interesting to me since I work in the area of ICTs, and the theme of the CSW is:

“Access and participation of women and girls to education, training, science and technology, including for the promotion of women’s equal access to full employment and decent work.”

The girls will be presenting at the Girls Take the Stage: Growing up in a Digital World on Feb 22nd:

I’ll be presenting with Fabiola from Cameroon at the Empowering Girls: Education and Technology” session on February 23.

I’ll also talk at a panel-workshop hosted by the Buddhist Tzu Chi Foundation on Tuesday Feb 22, from 10-11.30, called “Breaking the Cycle of Poverty of Women and Girls through Education and Training,” on the 2nd floor room of the CCUN (Church Center of the UN).

Update: Ika one of the girls from Indonesia, will speak at a panel on Commercial Sexual Exploitation and the Girl Child: A Human Rights Approach at the Main Auditorium, Salvation Army Social Justice Center, 221 East 52nd St between 2nd and 3rd Ave, on Feb 24th from 2-3.30 pm.

Update: Lil Shira from Cameroon will present on Violence and Discrimination against Girls in School, along with Marta Santos Pais (UN Special Representative to the Secretary General on Violence against Children) and others on Feb 22, from 16-17.30 at UN Church Center, 777 United Nations Plaza, Drew Room, Ground Floor.

Join us at the some of the sessions or come for an evening with the 21+ crowd at #ICT4Drinks Feb 23rd at 6 pm at Me Bar.

We’re trying to interest the girls in tweeting during the CSW on the @plan_youth account and to blog at  http://plan_youth.tumblr.com, so check it out as of this Monday. (We’ll see if they are willing or not!)

You can follow the events on Twitter at the hashtag #CSW55.

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On January 11, 2011 from 11-12am, TechChange and I co-hosted a tweet chat on ICT for Development (ICT4D) distance learning. The idea came up after Ernst Suur and I spent a few months lamenting the irony that we couldn’t find any good on-line training around ICT4D, nor did we see ourselves being able to quit our jobs or reduce our work-related travel, move to where a university offering ICT4D is located, and accumulate a huge debt by going back to get an advanced university degree the traditional way. We wrote a post asking “Where’s the ICT4D Distance Learning” and had a few conversations with the guys at TechChange and a few others who are working on developing some solutions to that issue.

During the Twitter chat, we asked a set of questions about topics, timing, accreditation, skills, and delivery models to get a sense of what might appeal to potential learners. We had almost 60 people participate in the chat, and apparently our hashtag, #ICT4DDL, was even a top trending topic in Washington DC at around 11:30. Here’s the archive.

—–

I had a chance to meet in person with Mark, Nick and Jordan from TechChange last week while I was in DC and these guys are smoking! They are seriously moving on creating visually attractive, stimulating and engaging e-learning in the area of ICT4D. I’m looking forward to collaborating more with them as they develop courses and methodologies that can help people from different backgrounds and with different needs to access ICT4D training and learning. I like their approach of involving practitioners, looking at ICT4D strategically (eg, integrating it to achieve goals, learning how to choose the right technology and decide if technology is necessary at all) and supporting on the practical side (how to use specific ICT tools) and I think this type of training, if all goes well, will be a great opportunity for us all to get trained up in those areas we feel we are still missing.

Mark wrote up the following summary of the themes and highlights from the chat [the original post is here on TechChange’s site: Recap of ICT4D Tweet Chat (#ICT4DDL)].

Course Topics: Some of the most popular ideas for courses included: social media for social change, sustainability, mobiles for development, and a course on ways to create and sustain collaboration through an online community. It was pointed out that users needs would be different based on access to and familiarity with technology. @fiona_bradley mentioned the need for strategic thinking and project planning for veteran change agents, because “tools change fast”.

Delivery: There was a desire expressed for blended learning models (face-to-face and online) and a sentiment that ICT4D face-to-face training was important. (list of existing ICT4D programs). There was also a feeling that experienced practitioners should be part of the course experience and that more needs to be done to engage them (@ICT_Works). Others stressed the fact that distance learning is the only option for those working in remote areas.

Credit vs. Certification: People generally preferred courses for credit, but some acknowledged that they had neither the time nor the funding for a full university degree course. Shorter-term certificate courses on specific topics appealed to many in the group.

The feedback we received throughout the tweet chat was quite useful, and as expected there was a wide variety of opinions expressed. As TechChange moves forward, we look forward to tailoring our courses to the needs of these and other users. We’re in the process of developing a 10-week online flagship course on Technology for Social Change. Everyone will be able access Unit 1 for free. From there we will develop more specialized courses and certification programs on subjects such as Technology for crisis response, Social media for social change, mHealth, and the Future of mobile devices for development. We are also working with individual organizations such as FrontlineSMS to create learning tools tailored specifically for their applications.

I’m really looking forward to taking some of the courses that TechChange comes up with and helping develop materials for some of them too.

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