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Archive for the ‘governance’ Category

Guest post by Rebecca Tapscott who, along with Joe Pavey, is interning with us in Cameroon.

Joe Pavey and I are here in Yaoundé working as ICT4D interns for Plan Cameroon to help develop an Ushahidi/Frontline SMS system to report violence against children (VAC) and gender-based discrimination.  The project is conceptually the same as the Ushahidi site set up for Plan-Benin that another colleague of ours, Paul Goodman, worked on last month, although we have not completed the planning stages or started to implement.  At the outset, it is apparent that there are certain logistical and systematic differences between the projects, particularly in terms of the role of government partners.

Our team consists of Joe and me, Judith Nkie (the National Coordinator of the YETAM project), Nathalia Ngende (the Child Rights Advisor), Georges Niatchak (South Sector ICT Coordinator) and Charles Chiappi (ICT Manager).  We met for a few hours this past week to clarify some details of the project. (Note: This discussion built on training conducted in late May with staff and partners working on the YETAM project. In that training, the goals of an Ushahidi component to the project were generally agreed on among all. In addition, the information flow was discussed, a role play was done to help clarify roles and responsibilities of different stakeholders, challenges and bottlenecks to work through were identified along with the need for alternative reporting channels for those without SMS access or those are not literate, need to establish a baseline and indicators for success was discussed, protection risks were raised, and sustainability and ways to promote the system and the idea of violence reporting were considered.) 

This post discusses the purpose of the project and how it might be useful in the short and long-term.  Joe will follow up in a second post with some information about the logistics of setting up the Ushahidi site, and some remaining questions and next steps*.

Why YETAM, why Bamenda?

YETAM (Youth Empowerment through Technology, Arts and Media) is a Plan project established in 2008 that has been implemented with youth between 12 and 21 in eight African countries (Benin, Cameroon, Ghana, Kenya, Mali, Mozambique, Rwanda, and Senegal).  Plan Cameroon has three YETAM sites, one in the Northwest region (Bamenda), one in the North region (Garoua), and one in the Center region (Yaoundé).  The Plan team has chosen to pilot the VAC-Cameroon Ushahidi project with YETAM for two reasons.  First, VAC is of utmost relevance to youth, so it makes sense to place this new project within a youth-based project.  Second, YETAM participants have shown enthusiasm and passion for the YETAM project, and Plan believes that this energy and dedication can make the Ushahidi reporting system a success as well.

In preparation for this pilot project, the YETAM participants have mapped the towns of Ndop (in the Bamenda PU), Okola (in the Yaoundé PU), and Pitoa (in the Garoua PU), which can be viewed on OpenStreetMap.com.  The Ushahidi component will be new to the project but the team has been thinking about using new tool since last year and learning from the project in Benin.

How can Ushahidi combat VAC and gender-based discrimination?

The VAC-Cameroon Ushahidi site will be used for reporting violence against children and gender-based discrimination.  The idea is to establish a partnership with government ministries, in particular the Ministry of Social Affairs (MINAS) to respond to reports with the necessary legal and social support.  The Ushahidi system provides certain tools that will help make reports actionable for both a government response to individual reports, and a youth-led response to VAC and gender-based discrimination at the community level.

In particular, the ability to map the location of the report and categorize each report by the victim’s age, gender, and the location of the incident (home, work, school, or community) will allow YETAM participants and Plan Cameroon staff to use the information to identify what types of violence are occurring in which communities.  This information can help Plan staff target awareness trainings to serve the needs of specific communities.  YETAM participants can use the information to develop social advocacy campaigns, which are already a part of the YETAM project.

Plan Cameroon also has a broader psychosocial program that works to build resilience and help victimized children reintegrate into their communities.  The psychosocial program can use information from the VAC-Cameroon Ushahidi site to better understand where different kinds of violence are prevalent and hold corresponding trainings for social workers and community-based organizations.

Additionally, MINAS recently drafted a child protection code that has yet to be finalized or ratified.  There is resistance to finalizing the code because Cameroon already has a Family and People’s Code, and some people believe that since children are a part of the family, a separate code would be redundant.  However, children face unique challenges and threats that are not addressed in the Family and People’s code.  We hope that the data gathered by the VAC-Cameroon Ushahidi site can demonstrate some of these unique problems and serve as special and innovative tool to facilitate reporting of child abuse and gender-based discrimination.

Challenges:

No initiative would be complete without its challenges, and there are some hurdles that still need to be overcome, including

  • Empowering government partners to ensure that perpetrators of VAC are pursued, that justice is served, and that children are protected.
  • Building government capacity to ensure a smooth handover of site management and long-term sustainability for the project.
  • Ensuring that there is a point person in the government (MENAS) who will approve and verify reports in a timely manner.
  • Securing long-term funding for the project.
  • Involving police so that perpetrators will not be released and with the hopes of reducing the child abuse cases.

Note: Joe and I are prioritizing the VAC-Cameroon Ushahidi project for our work over the next ten weeks.  However, we are quickly realizing that the Plan Cameroon team has a strong work ethic, passion, and deep capability.  It is already apparent that establishing this Ushahidi site, training YETAM participants and communities to use it, establishing a strong government partnership for the project, and launching the site will take more than our allotted time.  We will do our best during our time here to support the planning, development, and implementation of the project as it progresses.

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I’m thrilled to write that we have 4 masters level students (or recent grads) who have been prepping for the past few months for 8-10 weeks of ICT4D, child participation, and child protection work with our teams at Plan Benin and Plan Cameroon.

My last post here on Wait… What? was an excellent guest post by Paul Goodman (@pdgoodman) who has been working with Plan Benin for most of May to help optimize the Frontline SMS / Ushahidi-based violence against children (VAC) reporting system that we initiated a little over a year ago. Paul is a Masters Level student at the School of Information Management and Systems at the University of California, Berkeley. In addition to on-the-ground ICT4D experience in Haiti, Pakistan and Bangladesh with DAI, he has worked on several USAID funded projects including the Cuba Development project and the Global Development Commons. Paul has also worked in business development and as a press assistant, multi-media editor and freelance photographer.

Jacqueline Deelstra has just completed her Masters at the Fletcher School at Tufts University. She’s worked overseas in the past with Twaweza in Tanzania and Kenya, World Teach in Ecuador and Tostan in Senegal. While at Twaweza, she focused on citizen reporting, village mobile phone surveys, and the use of mobile phones in development and governance programs. Jacqui will be spending her time in Atacora and Couffo, Benin, learning more about the social context and social challenges surrounding the implementation of the above-mentioned Violence against Children Reporting system in Benin, and looking at its contribution to good governance.

In Cameroon, we will be working with Joe Pavey and Rebecca Tapscott.

Joe (@joepavey) is a Master of Communications student in the Digital Media program at the University of Washington, where the program has an emphasis on storytelling and technology. Joe also spent 7 years at Microsoft, where he specialized on new standards of practice for processing and encoding video content. His undergraduate degree is in documentary film production. Joe will support the Youth Empowerment through Arts and Media (YETAM) Project on the technical side, helping youth and local partners in Cameroon to improve video production quality and to streamline the process from editing to uploading. He’ll also work closely with the well-skilled Cameroonian ICT team that is setting up a violence reporting system using Frontline SMS and CrowdMap, based on our learnings from the system in Benin.

Rebecca is a first-year Masters degree student at the Fletcher School at Tufts University, with experience in both development and journalism. She has also worked as an assistant researcher on a story about the Daniel Pearl case, a legal assistant and a production assistant at NPR. She previously completed a 6-month internship with Tostan in Senegal, where she worked closely with staff and program participants to support program implementation and evaluation. She also wrote stories for the Tostan website and blog. Rebecca will support the local partners and youth who participate in the YETAM project, especially with uploading content to the web and growing more accustomed to social media and ICTs in development. She will also be doing research on the traditional practice of breast ironing as an independent side project.

Joe and Rebecca will spend 8-10 weeks in Cameroon with the Plan team. I’m super excited to have Paul, Rebecca, Jacqui and Joe on board, as are the teams in Benin and Cameroon.

Look for some posts from the team on the Plan USA Blog and relevant cross posts here at Wait… What!

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Where are the spaces for youth participatory governance?

‘People no longer rely on governments alone to improve governance. All over the world we are seeing experiments in ‘participatory governance’. People and organisations are grasping the opportunities offered by decentralisation and other reform processes to demand more of a say in the public policy and budget processes that affect them. These ways of holding the state to account are often called ‘social accountability’. Examples include participatory budgeting, monitoring electoral processes, using online and mobile technology, and citizen evaluation of public services. These forms of citizen engagement and social accountability are particularly promising for young people, who often face challenges in getting their voices heard in formal policy and governance processes.’

The ‘youth bulge‘ is impacting or will impact hugely in many countries in Africa, but there is limited documentation on youth involvement in social accountability processes in Sub-Saharan African countries. Youth and governance efforts have been ‘largely unsystematic and often constrained by the vague and paternalistic parameters of the UN Convention on the Rights of the Child (McGee, forthcoming 2010). However this is changing and there are calls for new models, tools and approaches that enable young people to take a more meaningful role in decision-making.’ (call for submissions for the upcoming Participatory Learning and Action Journal (PLA) special issue on Youth and Participatory Governance).

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In March I attended a “writeshop” put on by Plan UK, the Institute of Development Studies (IDS), and the International Institute for Environment and Development (IIED) to share different youth participatory governance initiatives, reflect on challenges and successes therein, learn how to write better, and finalize articles on the above topic for a PLA Special Issue in December 2011. The special issue will highlight some of the different ways young people are engaging with government to participate in public policy, planning and budgeting processes at local, national, regional, and international levels. Practitioners, youth and government officials from Kenya, Zimbabwe, Sierra Leone, Nigeria, Mali, Senegal, Lesotho, the US, the UK, Ghana, Germany and Liberia attended the writeshop. (The PLA will also have articles from Cameroon and Somalia).

The first day we did a cool exercise revolving around 4 statements on voice, youth, participation, and governance. I learned a lot from the discussion and I wanted to share it here.

So, what do you think? and why?

Statement 1. The author’s voice will always be louder than the voices of the people he/she is writing about.

Strongly agree ___

Agree ___

Disagree ___

Strongly Disagree ___

Statement 2. Increased transparency leads to increased accountability.

Strongly agree ___

Agree ___

Disagree ___

Strongly disagree ___

Statement 3. It is possible to do governance work without engaging in politics.

Strongly agree ___

Agree ___

Disagree ___

Strongly disagree ___

Statement 4. Citizen led/social accountability processes offer more potential for youth than traditional accountability processes.

Strongly agree ___

Agree ___

Disagree ___

Strongly disagree ___

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Here’s what we discussed at the writeshop. I’d be interested in what you think about the statements too…

Statement 1. The author’s voice will always be louder than the voices of the people he/she is writing about:

Discussion: The group mostly concluded that it’s difficult for the author’s voice to stay in the background – it will inevitably jump out and become stronger than the voice of those he or she is writing about.

‘Regardless of that, the author has been given an opportunity to project the voices of those that don’t have a platform to speak for themselves, so he or she should take advantage of the opportunity.’

‘Just by choosing what goes into the piece, the writer is already showing some type of bias. One or the other idea or opinion will be louder than the others because it serves the author’s own purpose.’

‘Writers need to think carefully about their approaches as authors and be self-aware of what biases are coming through in their pieces. This is an issue of credibility.’

‘One thing to aim for in our work with youth is finding more opportunities for them to author their own stories, because they can speak louder and stay true to their own agendas.’

‘How many of us here sat down and wrote our submissions together with youth? What are some methodologies that we can use to ensure that youth are writing about their own work, rather than always being written about?’

Note: Some methods for involving youth in the writing process will be covered in the upcoming Special Issue, based on experiences from the group attending the writeshop.

Statement 2. Increased transparency leads to increased accountability.

Discussion: Most everyone disagreed with this statement, saying that there is no causal relationship between transparency and accountability.

‘Many civil society and faith-based organizations really engage citizens, but if you look deeply, that engagement hasn’t translated into accountability.’

‘Including people in governance and keeping them informed about what is happening can lead to accountability. People will start to take responsibility, report about actions. If they are involved, included and informed they will start to question things.’

‘There is not always a causal link between transparency and accountability.’

‘Having transparent information is one thing, but accountability is what you actually do with the information. Having the habit of discussion, questioning is one thing, but ensuring that feedback is actually taken into consideration is another.’

‘Often those in power say “we’ve heard” but they don’t do anything to change. Accountability isn’t only about voice, you need to have opportunities for redress.’

‘Without transparency there is no accountability. This can mean access to information. We need legislation to make access to information possible. It’s a pre-requisite for increased accountability.’

‘There are NGO and donor accountability issues also. Just because NGOs or donors put information on-line doesn’t mean that they are being accountable. There is the issue of literacy, of whether people seek out information, of access to the information in a variety of languages, of what format the information is shared in and the sheer quantity of information. Who really has access to the information they are sharing? Can those who are supposed to be benefiting from NGOs and donors programs access the information?’

‘Another thing is making people and institutions understand why they should be held to account, why they need to be accountable, changing mindsets about why leaders and power holders need to be accountable.’

‘Flooding people with information so that people don’t know where to look for what is relevant to them or posting the information on-line, in a language that isn’t useful to them, is not really being transparent. Often calls for transparency don’t really go far enough. Transparency is about making the information usable and about information demand.’

One of our facilitators (Rosemary McGee from IDS) pointed us to Jonathan Fox at UCLA who says:

‘Transparency can be ‘opaque’ (the dissemination of information that does not reveal how institutions actually behave) or ‘clear’ (access to reliable information about institutional behaviour). Accountability can be ‘soft’ (‘answerability’ – demanding answers from duty-bearers) or ‘hard’ (answers plus consequences). Information dissemination does not automatically lead to answerability, nor answerability to the possibility of sanctions. If access to information is to guarantee the sanctions that hard accountability requires, public sector as well as civil society actors must intervene.’

Statement 3. It is possible to do governance work without engaging in politics.

Discussion: The group was pretty evenly divided between strongly agree, agree, disagree and strongly disagree, so the discussion was really interesting.

‘I strongly disagree because government is about service delivery and politics is about the opinions of the people. Everyone is a political animal. There is a difference between politics and partisan politics, though.’

‘Every action has a vision and a political orientation. You can’t change a situation without being involved in politics.’

‘Governance has nothing to do with politics; the government can be left or right; but governance means the same thing. It’s being transparent and accountable to the people; and it’s also about including other stakeholders, NGOs, private sector and responding to the citizens needs. Governance is impartial and non political.’

‘Governance is about how power is exercised. It’s about certain practices and systems – in state, family, community, etc. If you are challenging power, whether policy change or change in practice, whether it’s gender or whatever, you want to address unjust power relations, so at some point you need to confront the polity of those structures. However being engaged in governance is not about partisan politics. There’s a difference between a political party and the issue of politics. If I say I’m in solidarity with children, I’ve taken a political position. Political parties are about obtaining power. But governance is about challenging power relationships.’

‘We need to distinguish “governance and politics” and “party politics.” It’s difficult to say that things will naturally happen based on a structure. But the structures will adjust, they will be used differently according to who is in power. You need to know politics and the opinions of political leaders in order to effectively get your agenda through. You need to understand the political dynamics in terms of what happens in the country, what is the ideology, what is their strategy and what are their plans. If you don’t understand that, you can’t address the issues that you are trying to resolve via governance.’

‘It’s not possible to work on governance and not engage in politics. I work in government. Our mandate ends after 5 yrs. We must go back to elections and the people must give us the mandate again to exercise power on their behalf. This is the only clear mechanism whereby the people can engage in politics. Politics is about opinions and perceptions. People have diverging opinions, those opinions will create debate and that leads to political actions. Whenever there is a debate involved about something, that is politics. It’s not easy to exercise power without debate. To give services to people, to exercise power on their behalf, it’s not easy if you don’t take into consideration the opinions coming from them, they need to debate and the debate then needs to be translated into policies.’

‘The people who are most engaged in governance should not be politically engaged. When you work from civil society on governance issues, you should not have a party affiliation. Because then you will carry a bias. To do good governance work you need to be impartial and unaffiliated with a party, or people will consider you to be biased.’

‘If we look at governance and politics, politics is just a subset of governance. There are actually lots of issues under governance. In governance we expect everyone to take part in how things are governed. We see different political actors. Governance encompasses more than politics, it’s above politics.’

Statement 4. Citizen led / social accountability processes offer more potential for youth than traditional accountability processes.

Discussion: Everyone sat on the strongly agree or agree side of this debate.

‘Citizen led processes offer much more openness to youth.’

‘We need to define citizen-led and traditional accountability processes. Citizen led, social accountability processes are where those spaces are claimed by citizens themselves. Secondly the citizen-led social accountability process tends to be less vertical. There is collectivization of the aspirations of the people who are supposed to benefit from a service or a process. The power relationships are much fairer in that situation. Traditional accountability is like something done within government, something led by World Bank or the IMF. In that case, the state creates space for citizens to participate, information is shared but there is actually not much action taking and questioning because it is the state itself running the accountability initiative on its own behalf. But with social accountability, it’s driven and led by people, by civil society, and there is more questioning and participation.’

‘I was being ethnocentric and thinking as a Westerner about “traditional” as meaning “government and voting,” but I’m realizing that there is a range of understandings of “traditional accountability” processes.’

‘If there is a mainstream more traditional accountability process vs a parallel citizen led process it can be confusing. Often youth are not clear how to link the parallel transparency and accountability that they are creating up to the official structures. There is a lack of connection there. Youth get a lot out of the processes individually, but are they also increasing state accountability?  There is also the concept of traditional accountability. Traditionally led accountability comes from many sides.’

‘There are formal and informal politics. What does it all mean? Based on all of your submissions, we would like to be able to start giving some definitions and an “OK” on all these terms and interpretations. There is a gap in understanding on social accountability, citizen-led accountability and the role of young people in these processes. That is why we wanted to do this PLA Journal.’

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Look for the PLA Special Edition coming out on paper and on-line in December 2011. In the meantime, check out the current editions here, including PLA 59: Change at Hand – Web 2.0 for Development and PLA 54: Mapping for Change – Practice, Technologies and Communication.

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