As part of their efforts to reduce violence against children, Plan Benin is rallying motorcycle-taxi drivers to use SMS to report violence against children that they witness in the streets.
Florence Cisse, Plan West Africa’s regional communications officer, says:
The Zemidjan or “Zem” swarm the streets of Cotonou like bees. They are everywhere; silent observers to all comings and goings. Now, they have received training on how to recognize cases of child trafficking or kidnapping which often occur on the same busy streets. Using SMS texting on their mobile phones, they send information which is tracked and mapped by Plan using Ushahidi, an open source web-based technology platform. Plan then alerts authorities through partnerships with the Benin Central Office of Child Protection and ministries of Family, of Home Affairs and of Justice who begin the process of retrieving the children or investigating the abuse.
“The Zem are always working on the streets, which is where children experience the greatest risk,” said Michel Kanhonou Plan Benin Programme Manager. “The use of Ushahidi to track SMS texts and map the incidents of violence has helped to inform the authorities where, block by block, they need to invest greater resources to keep our children safe.”
The Zem join youth, heads of police squads, community and religious leaders and others who have received the training on how to recognize abuse and report it through simple SMS from Plan. Plan promotes a phone number that is used to collect the SMS on billboards and radio programmes.
This is the kind of innovation I think is most interesting – identifying existing networks and systems, and seeing how to enhance or expand them via new technologies. I’m looking forward to seeing how the program advances, and what Plan Benin learns from this effort to engage broader networks in preventing, tracking and responding to violence against children.
The team in Benin has created a video about the violence reporting system, which uses both FrontlineSMS and Ushahidi. The technology tools, however, are only part of the program. In addition, the team launched billboard and community radio campaigns to promote the violence-reporting number; engaged local communities, government, child protection agents, and NGOs; and trained children, families, teachers, school directors, parents and community leaders (and now moto-taxi drivers!) about violence, its impact on children and how to respond to it. Children and young people have been involved in program design and implementation as well, and there have been thorough discussions on how to manage this type of sensitive information in a private and secure way.
For some older posts that demonstrate the evolution of the project, which started off in early 2010, click here.