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Archive for the ‘smart aid’ Category

The latest UN report on the MDGs states that progress towards the Millennium Development Goals has been made, but it’s uneven. It looks like the Goals will be missed in most regions.

I’m blaming Madonna for launching her line of MDG sunglasses and not linking them to an MDG promotion campaign (kidding!)

To discuss all this (well, except for the sunglasses part), MDG week is happening in New York from September 20-24, 2010.  I’ll be part of some of the activities, including 2 panels. The first panel is on ICTs, Innovation and the MDGs and the second is on Women/Girls and Mobiles. What better way to prepare than to write some blog posts to sort through some ideas?

This post looks at the link between child rights and the MDGs. I’ll write some additional posts and add links at the bottom of this post when they are ready. I would love feedback on which elements would be most important to highlight during the MDG panels next week.

Human rights and the MDGs

If you look at why some countries are more on track than others in achieving the MDGs, the answer often comes down to there being greater accountability and transparency at all levels, more citizen engagement, and more public debate. Human rights are instrumental in ensuring empowerment, access to social services, equality before the law, and poverty reduction. So the link between human rights and the MDGs is clear. There are a number of human rights concepts: shared responsibility, indivisibility, non-discrimination, equality, and accountability that are also necessary for achieving the MDGs.

Due to discrimination, the most marginalized are still not accessing their rights or being included in the MDGs. There are still massive inequalities between rich and poor, rural and urban, men and women, boys and girls, adults and children. Disability and ethnicity also prevent some groups from being included. Until these disparities are addressed, the achievement of the MDGs will be far off for many particular groups. The discussion around the MDGs needs to include and reflect the opinions and concerns of those who have been traditionally marginalized.

Girls and the MDGs

Children, especially girls, and especially girls in poor, rural areas and urban slums, are often the most marginalized in these processes and in general. The MDGs highlight some critical gender gaps, especially in education, but they do not reveal the power imbalances that are an underlying cause of these disparities. Girls are often subjected to harmful practices such as early marriage and sexual violence. In countries where literacy is lowest, girls’ chances of early marriage are highest. Girls spend more time working, shoulder the burden of household chores and are more often not in school. Organizations and entities working towards the MDGs need to do more to ensure that girls and other marginalized groups are not excluded.

MDGs through a child rights lens

Child rights are a set of specific rights for those under the age of 18. They are outlined in the Convention on the Rights of the Child. Much of the work that child rights organizations are doing is complementary to achieving the MDGs, and 6 of the 8 MDGs are directly related to children.

Working with children and young people to participate effectively in the development of their communities and the realization of their rights contributes directly and indirectly to the achievement of the MDGs. Ensuring that children, especially girls, and other marginalized groups are listened to and heard by decision makers at the local, district, national and global levels is critical in identifying and addressing the hidden power dynamics and the underlying issues that slow the achievement of the MDGs.

Applying a ‘child rights’ lens to the MDGs is helpful in identifying responsibilities for achievement of the different MDGs. A child rights lens can also help ensure the concepts of non-discrimination and the best interest of the child are incorporated into MDG work.

What is a child rights lens?  How can it be applied to the MDGs? In a simplified way, it means:

  1. Identifying and monitoring those persons and institutions responsible for ensuring children’s rights/achievement of the MDGs (the ‘duty bearers’).
  2. Helping children and adolescents (the ‘rights holders’ in this case), to empower themselves by knowing their rights/knowing the MDGs, and together with supportive adults and institutions, to hold duty bearers accountable for ensuring children’s rights/achievement of the MDGs.
  3. Supporting children to participate fully in the process. Children’s participation leads to better outcomes and policies, and involving children early in their lives helps them develop skills and attitudes that lead to a better society in the short and long-term. Not only do children have something to contribute to their societies now, but by engaging in community development and developing good leadership skills at a young age, they also become better leaders in the future.

A child rights approach should be central to all programs and funding that are addressing the MDGs, since the MDGs are interrelated with children’s rights to survival, development, participation and protection. In addition, the principles of non-discrimination and the best interest of the child should be paramount in all decisions taken related to the MDGs.

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Resources:

UNICEF’s Narrowing the Gaps to meet the Goals shows that paying attention to equity and the unreached can be a more cost-effective way of pursuing the MDGs in aggregate.

3 ways to integrate ICTs into development work

5 ways ICTs can support the MDGs

7 (or more) questions to ask before adding ICTs

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Child participation at events:  getting it right

Child protection, the media and youth media programs

Community based child protection


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Angelica Valeria Ospina recently wrote about the role of social memory and ICTs in building climate change resilience.  She refers to Carl Folke’s definition of social memory as “captured experience with change and successful adaptations embedded in a deeper level of values, and actualized through community debate and decision-making processes into appropriate strategies for dealing with ongoing change.

Ospina suggests that social memory is “key for linking past experience with present and future adaptation actions, and in turn allows for novelty and innovation.” She comments that “Although the role of memory tends to be overshadowed by that of innovation, the two are in fact important foundations for change, and are equally relevant within contexts that are struggling to adapt to uncertainty….”

I really like this idea of balancing memory and innovation, and it’s not only valid within the framework of resilience and climate change.  Social memory is also useful for those of us working in ICT4D and m4D because we find ourselves at the intersection of development and technology, where methodologies and mindsets can be in opposition at times and where change is happening at a rapid frequency.

A quick characterization of the mindsets

Development Organization Mindset: How can we work with our existing resources and work around our challenges to reach our goals? How can we build on experience?

Those who work with grassroots community development are schooled to look at assets, to help communities and local organizations look at what exists already, what is within their reach, and how to identify their existing resources before looking outside for support or help. This helps a program to be more locally owned and sustainable.  Those in this field are trained to look for potential obstacles and limitations and see how to go around them or to work within them. There is a sense that lives and livelihoods are on the line, this is nothing to play around with and failure carries a high price both for community members and for organizations. This mindset can be really frustrating for for-profit or marketing consultants who come in to get people to do ‘blue sky thinking’ and to forget about limitations.

This is the group that people would describe using that Henry Ford quote:  ‘If I had asked people what they wanted, they would have asked for a faster horse.’ But this kind of thinking does have its place – local context, perceived limitations, and local experience, eg. social memory, are important in design and sustainability and impact. In addition, innovations don’t only happen in terms of ‘products’, there are process, position and paradigm innovations also which happen all the time in non-profit organizations and communities.

(Note: Certainly some will say that in aid work, no one does evaluations, and no one learns and it’s all a waste of time and resources, but that’s not been my personal experience at this point, and the work I’ve been involved in has been community development focused, not top down delivery of services and goods.)

Design Student/Technology Innovator Mindset: What can we make? What can we build that’s like nothing that’s come before? What solutions can we offer?

Innovation thinking pushes for a different kind of visioning. For throwing aside conventions and ignoring limitations so that the chains are completely off. It urges people to move quickly, to try and fail fast and often. A lot of innovation and tech thinking is product focused – What can we make? What can we build? What solution do we have that people might need? What tech can we invent and then let people figure out uses for? Those in this group are trained to move forward without thinking so much about the challenges and limitations, to move at a quick pace, and without engaging a thousand people in the process. This enables new ideas to flourish unfettered by endless rounds of consultations and participation by too many people bringing you to the fabled and unfortunate “a camel is a horse designed by a committee” result.  It allows totally new ideas and processes as well as products to spring up. Lots of trying might equal lots of failing, but it also brings about those few amazing and game changing innovations that allow huge leaps forward. Many within this field are amazingly bright and creative. At this point few have long-term experience living in poor communities in developing countries, and there are few opportunities for gaining enough of that experience.

The middle ground

Both of these mindsets have advantages and limitations and seem to have a very hard time coming to a middle ground to work together effectively, though some initiatives are overcoming this challenge. Potential collaboration can be compromised when people address each other in snarky or accusatory ways, without sufficient knowledge of the other’s work and experience. For example, this series of blog posts around crowdsourcing and humanitarian aid between Patrick Meier (here, here and here) and Paul Currion (here and here). Unfortunately I don’t have a audio recording to post of the conversation where someone told me that Paul is quite well-known for innovations in the field of humanitarian aid and technology, and would be an excellent person to collaborate with on innovations in humanitarian aid — I really hope people like Patrick and Paul will work together, as the results could be fantastic.

Ken Banks has also raised this issue of m(obile) vs d(evelopment); most recently in his post Dissecting m4d: back to basics, where he asks: Do the majority of people working in “mobiles for development” work in mobile, or development? It may seem like an odd question, but how people approach “m4d” may have more of an impact on success or failure than we think.

An example of collaboration

There are some good examples of collaboration however. One I saw most recently is MIT’s Department of Play’s Summer Institute in early August, where a team of incredible innovators and students from MIT working on community youth engagement tools spent 2 days in discussions with folks with years of experience working on child participation and youth engagement, including UNICEFCUNY Children’s Environments Research GroupProject Vision Design and Research Collective at Srishti School of Art Design and Technology Bangalore; and the Program in Education, Afterschool & Resiliency (and me :-D)

I think eventually these gaps will smooth out as the younger generation moves in and up the chain at development organizations and some of the newer technology becomes ubiquitous within organizations. It’s quite possible also that the current and new generations of design and tech students will spend more time ‘in the field’. And I am not only talking about ‘Western’ folks here, I’m also talking about young people and design students from the so-called ‘underdeveloped countries’, many of whom use technology at a dizzying pace and who are already re-shaping how development is viewed and carried out in their countries.

By lowering the fences that we are all working behind, and finding ways to combine our different skills, ICT4D and m4d can come up with even better solutions and achieve better impact in areas like accountability, health, education, livelihood, governance, emergency response and disaster preparedness.  We can build teams that capitalize on the different kinds of knowledge, skills and mindsets. We can harness social memory and strive for a balance between experience and innovation.

Related posts on Wait… What?

Salim’s ICT4D advice: innovate but keep it real

Mind the gap

mGESA: Mobile GEographical Services for Africa

Amateurs, professionals, innovations and smartaid

On trust and disempowerment

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What has been will be again, what has been done will be done again; there is nothing new under the sun. Ecclesiastes 1:9

In my last post (Orgasmatron Moments) I compared re-hashed development and aid work ideas to re-makes of songs, lamenting that often people don’t realize that their favorite new innovation is more like a cover of an old idea.

Dave Algoso at Find What Works commented:

So my question is: Linda, what’s next?! … What principles of good development are already being implemented by smart groups, but are still unnoticed by the academics and other commentators? To continue the music analogy, if you’re the fan who liked the hip new band before they were big — what are you listening to now?

Hmm. A tricky question if you ask me. There are a lot of people who write and blog about development trends and who know a lot more about this than I do, (Owen Barder, for example) but I’ll take a stab at some things that I’m hearing about, working on, discussing and/or seeing nowadays.

The fact that I can link to most of these ideas means that they are not going unnoticed. Or maybe the development blogosphere is akin to the underground music scene.  In any case, none of these are totally new. There is nothing new under the sun, but there are lots of old things we don’t know. Ambrose Bierce, The Devil’s Dictionary (1911).

Some mash-ups/re-mixes that together create a new, interesting and good sound to my ears:

Cynefin, aid, development. I first heard about Cynefin when reading @morealtitude’s post ‘Embracing the chaotic: Cynefin and humanitarian response‘. Cynefin draws the world’s systems into four paradigms:  Simple, Complicated, Complex or Chaotic. Each paradigm has its own characteristics, and systems can shift from one paradigm to another. Not new, as the concept is at least 10 years old… but I love the connection between these paradigms, development/humanitarian aid work, and the way that organizations market themselves. A good resource on complexity theories in aid and development is Aid on the Edge.

Social media and ICTs to broaden participation. I’m digging the use of social media and ICT tools to bring marginalized voices into discussions about development, aid, governance, accountability, corporate abuses and other related areas, and to get broader input from ‘beneficiaries’ on approaches, ideas and initiatives. I’m liking how they are being used to simplify information and expand the number of people with access to information that was hidden or inaccessible before. (Update: This cool effort to geo-code aid data could make a lot of foreign aid project funding data more available.)

Not a new concept, as people have been ‘popularizing’ and sharing information for ages (think town criers, jesters, printing press, cartoons or ‘child friendly’ versions of legal documents) but social media and ICTs continue along this path. Issues of accessibility, language, gender, literacy, electricity, and disability need to be overcome, but things are moving forward, and organizations are more and more thinking about how to use ICTs for these purposes. This makes aid transparency, budget transparency come alive, and it becomes easier to see who is doing what where and who is spending what where and who is funding what. Kind of like that cool website Source Watch where you can type in a name (eg., the name of the guy who did that research saying that climate change doesn’t exist) and find out who he works for and who pays his salary is spreading to new areas and new levels.

Crowdsourcing/crowdfeeding in humanitarian and development work. Linked to the above, I’m increasingly interested in approaches that combine broad and quick information gathering with good quality information gathering, are based on experiences in past emergencies or development initiatives, that find ways to speed up information processing and response, and that improve on quality. Those efforts that consider proper management of expectations and privacy; child and witness protection, and that do not create parallel systems score extra points. Use of these technologies internally in organizations and among/across organizations, and with /by affected populations all fall into this category, which is closely linked with the one above. Check out this cool presentation on interaction design and crowdsourcing or this brilliant piece on Social Media and Humanitarian Response.

Online + offline combos. Not everyone is online, and not every context is the same. I’m really interested in approaches that use a variety of communication tools and methods to reach their goals and that are flexible and seamless across the initiative.  Looking at how to better connect knowledge and information from the local level to the global level and back again, and to link horizontally is key. I’m a fan of initiatives that are goal, results, impact driven, but that also consider good process and take local context into great consideration. I like initiatives that are not technology driven, but where technology is incorporated strategically if and when and where it actually adds value.  An example of this is where hand drawn maps and digital maps work together in participatory mapping to meet the needs of different groups.

Data and information collection and sharing by mobiles. Data collection – not new. But use of low cost mobile phones and data decentralization to district and community levels is a relatively new phenomenon. When data is owned more closely to the source, it seems more likely that people will care more about data validity and that the data will become information that they can use to manage their own processes and their own development. This is happening in many areas, from health to education to financial transactions a la mPesa and mKesho, to civil registration (eg, birth certificates) to government budgets to emergencies.

Expanding innovation. ALNAP (Active Learning Network for Accountability and Performance) talks about the 4 Ps model (pages 3 and 4 of this really relevant .pdf file) of innovation in humanitarian aid, and expands on the typical thinking that ‘innovation’ means ‘creating a new thing/product’.  ‘Innovations can be directed towards improvements or new developments of four aspects: (i) products, such as improved cooking stoves or food products to counter malnutrition; (ii) processes, such as methods for stockpiling goods, improved coordination, or improving learning and quality assurance; (iii) the position of an organisation and its work in relation to key stakeholders, for example by changing an organisation’s public profile or by changing attitudes to an area of work such as shelter; (iv) paradigms or combined attitudes and beliefs determining the fundamental approach to humanitarian work, such as the calls for paradigm shifts in humanitarian business models towards beneficiary participation, local ownership and capacity development. Exploring these ideas in the context of humanitarian work gives a new way of understanding and harnessing organisations’ creative potential.’ Yeah. I guess Marketers have their own 4Ps, (product, price, place, promotion) and marketing innovators have theirs (population, penetration, price, purchase frequency), so having 4 P’s is not new, just maybe it’s new when thinking about innovation in humanitarian aid.

Questioning capitalism’s influence on aid and development. By that I mean looking more closely at things like Corporate Social Responsibility (sometime I think that term is an oxymoron — check this animated video version of Slavoj Zizek’s Marxist reading of charity). Questioning capitalism is not new. (Hello Marx). But it’s still relevant to pick apart capitalism and to wonder if things will ever change if we keep pushing the same system with all its flaws and inherent inequities.  Questioning CSR includes thinking critically about ‘philanthrocapitalism’ in the sense of 1) the application of business models/ approaches to aid and 2) doing things to benefit the poor at a profit.

Related to that, thinking critically about cause-based marketing and its link to consumerism and the destruction of the planet and having clear program-driven policies on if, when and how to engage volunteers, take gifts in kind, and work with corporations and other funding bodies; and having mechanisms in place to ensure before accepting them that the above are actually necessary and contribute to program goals and actually benefit communities in the long run. Then again, a lot of people are on the trade-not-aid kick (thanks to Dambisa Moyo) and the two sides are a bit at odds with each other. It’s a battle of the bands that I’m still not ready to vote on yet. Can someone please come up with a new political and economic system that is fair and works?

Along these lines is questioning models of social entrepreneurship, social innovations, innovation contests, and design for the BOP, design for the ‘third world’ and other similar initiatives. There is a great article that opens a lot of questions around that model and a cool initiative called “Design for the First World.” Not to mention the Bruce Nussbaum et al. debate around ‘Is Humanitarian Design the New Imperialism?

Transmedia activism. I first heard about Transmedia Activism from Lina Srivastava (@lksriv) and I still don’t fully understand it, but then Lina is way smarter than I am, so that could be why.  I quote: ‘Transmedia Activism is a framework that creates social impact by using storytelling by a number of decentralized authors who share assets and create content for distribution across multiple forms of media to raise awareness and influence action.’ Again, not new is the concept of transmedia storytelling, used in marketing and product sales for quite some time, but it’s only recently that it’s being applied and used in advocacy work and non-profit causes.

Organizing your workers with the times. Rather than top-down, super structured, cubicle-based working environments, some offices are (and IMHO, all should be) looking at management styles that encourage innovation, collaboration and global teamwork.  Time Magazine, a  mainstream news source, talks about “global teams that use social media and collaborative decision-making that might involve team members scattered around the world, from Beijing to Barcelona to Boston, whom the nominal leader of a given project may never have met in person…. By 2019, every leader will have to be culturally dexterous on a global scale.”  If you ask me, not enough INGOs are paying attention to this and are still embracing old-fashioned structures and work environments. (Update: Google is known for stimulating innovation, and Netflix also seems to be doing this well.) (Update #2: Recommend subscribing to the Aid on the Edge of Chaos blog. Love this post – now, can I just get the organization where I work to see the light?)

Global warming and climate change. Whether because of the global meetings (COP15), because of the increase in disasters, because a younger generation is entering the workforce, or because we are finally realizing that it is for real, there are more programs dealing with climate change and its effects, especially looking at the differential impacts on women and children. Organizations are starting to think more about how they themselves contribute to climate change. Again, this is not a new thing, but it’s coming into vogue again. It makes us think about consumer based advocacy and cause based marketing, travel and carbon footprints, and starts asking why people are still coming up with ‘send your old crap to Africa’ schemes rather than working on changing consumer-based cultures in their own territories to stop buying so much stuff and producing so much waste.

Continuum between emergency and development. The gap between what is an emergency/humanitarian program and what is a development program continues to close up a bit more as organizations realize the importance of community ownership and engagement as soon as possible after a disaster. Again, not new. This was signaled as early as the 90s with the Red Cross Red Crescent Code of Conduct, but it’s taken awhile for it to hit home. The dangers of too much doing by external agencies and the damage it can cause to longer term development are coming more to the forefront and entering mainstream conversations a bit more. Here’s one blog post and related discussions that sort of gets at what I mean…. I’m sure there are many other discussions happening in the humanitarian world that I’m not currently participating in.

Some ideas I’ve been listening to a bit less/conversations I’m not very engaged in and (in keeping with our metaphor of music) where I’m trying to figure out if I want to buy the album:

RCTs: There is quite a lot of debate around RCTs (Randomized Controlled Trials) and the importance of evaluation. This is one of AidWatch’s favorite topics, and there’s a lot of debate every time they do a post on it. Here’s one such post by Alanna Shaikh.

Cash transfers… conditional or un-conditional, universal or targeted. Not new. Lots of agencies have done cash transfers in the past. Sponsorship agencies for example used to do only that, but they moved over to community based development in the 1970 and 80s. I’m trying to find some information on why, but haven’t been successful yet. Also trying to figure out what exactly is new about the current cash transfer model, and what makes it work better than the old sponsorship line-up-to-collect-your-$20 models. There’s more information on cash transfers here.  If anyone has concrete information from back in the day on why sponsorship organizations made this change in how they work, it would be much appreciated. I plan to do some more homework on this when I have time, as I do agree with giving people more control over the ‘aid’ and ‘development’ that is coming their way, but there must be a reason that organizations stopped giving out cash, and I’d hope some studies on that decision and its impact on ‘beneficiaries’ for better or worse.

Cash on Delivery aid is being discussed quite a bit. I don’t know enough about it to have an opinion one way or another, but you can check out the Center for Global Development’s site. As I was in the middle of composing this post, Amanda Makulec commented on my last post, saying: In some ways, CGD’s Cash on Delivery Aid idea isn’t entirely new either (and I’m not the first to call them out on this), though it’s gotten a lot of press from everyone from DfID to Nick Kristof who have heralded it as a “new” way of doing development. Programs in Haiti, Rwanda, and other countries have relied on the idea of making either financial incentives or even specific percentages of an annual budget contingent on meeting specific service delivery targets. I’d have to go back into old files from my grad school internship for specifics, but, for example, in a past program in Haiti funded by USAID, NGOs received funding to accomplish certain program outcomes (vaccinate X children, for example). By meeting their targets, the NGOs ensured they received continued funding.

The CGD proposal does, however, advocate for taking the principles behind performance-based financing (or results-based financing, if you work for Abt or the World Bank), and applying those ideas to how governments spend aid dollars. So perhaps it could be held up as a good example of a new way to apply an existing idea, elevating it from a program to a policy.

So, time will tell which of the song categories each of these development trends will fall into…. and there are certainly many more trends. Feel free to add your own in the comments section or challenge the ones I mentioned above… But maybe more fun than that, what do you think? Which of the ideas above or the new ideas you’re seeing will fall into which of the categories below?

  • Instant Classic –good enough to get played on the Classic station even when it’s only been out for a year
  • Alternative – but eventually you’ll hear it at the dentist office, or feel obliged to comment when you see the next generation be-bopping to it at wedding receptions because it used to be so provocative
  • Underground – edgy and radical, still waiting for pop stars to water it down or to cover it when the time is right for it to go mainstream
  • One Hit Wonder – great idea, doesn’t last past evaluation stage or burns out
  • Child Star — forced to mature before its time by too much media attention and too much donor money
  • Pay to Play –not necessarily bad, but forced on everyone because it’s backed by big corporations/ donors and crowds out the other ideas that have less financial backing
  • We are the World – feel-good idea that most people buy into that is actually bad development / bad aid and a waste of everyone’s time
  • Next  Bono  – seemed pretty cool at first, but overrated

PS: thanks to everyone who contributed directly or indirectly to this post for constantly challenging my thinking and taking it to new levels.

Related post on Wait… What?

Orgasmatron Moments

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I taught English in El Salvador when I was 24. A few of the students liked to talk with me about music. One day they wanted me to hear ‘this great song by Sepultura’, and I was like ‘Cool! That’s Orgasmatron!‘ and mentioned that I knew the Motorhead version. I don’t know what shocked them more: that I knew that particular song, or that their Sepultura version wasn’t the original.

I find myself having my fair share of those moments these days. I’m happy when good ideas in development and aid work are taken up, and especially happy when they are improved on (though I have to say that I like Motorhead’s version better than Sepultura’s). But it kinda bugs me when people talk about those ideas as if they are brand spanking new when they’ve actually been around for awhile. It seems like people should do some research, to at least know what came before.

What are some examples of 2010 re-makes?

Bottom up development

I find it weird that we are still discussing ‘bottom up’ development as a new or innovative thing in the year 2010 when it’s clearly been around for a really long time.

I started in development in 1994 in El Salvador. Most of the work that local NGOs were doing at that time was focused on helping grassroots groups and communities organize and manage their own development. A lot of time was spent in communities with community organizations. But this concept wasn’t born in the 1990s. It was grounded in Liberation Theology and Paulo Freire’s Pedagogy of the Oppressed.

Liberation Theology emerged in the 1960s ‘as a result of a systematic, disciplined reflection on Christian faith and its implications’ as the Catholic church in Latin America was reflecting on itself and its relationship with the poor. Those who formulated the concept worked closely in communities with the poor and saw the social and economic injustice begun by colonization and continued through those in power both in governments and within the church. Liberation theology re-interpreted the scripture in a way that affirmed the dignity and self worth of the poor and their right to struggle for a dignified life. ‘Liberation theology strove to be a bottom-up movement in practice, with Biblical interpretation and liturgical practice designed by lay practitioners themselves, rather than by the orthodox Church hierarchy.’  Check here and here for good links on Liberation Theology.

Pedagogy of the Oppressed. Brazilian Paolo Freire, based on his experiences working on literacy with poor communities developed his Pedagogy of the Oppressed all the way back in 1968, around the same time that Liberation Theology was emerging. Freire’s philosophy has been heavily drawn from and applied to development. Especially pertinent is the concept of dialogics an instrument to free the colonized, through the use of cooperation, unity, organization and cultural synthesis (overcoming problems in society to liberate human beings). This is in contrast to antidialogics which use conquest, manipulation, cultural invasion, and the concept of divide and rule’. Freire’s ‘emphasis on dialogue struck a very strong chord with those concerned with popular and informal education…. However, Paulo Freire was able to take the discussion on several steps with his insistence that dialogue involves respect. It should not involve one person acting on another, but rather people working with each other. For more on Freire (I certainly did not do him justice) check here and here.

These 2 philosophies closely mirrored ideas that arose during the Civil Rights Movement in the US. There’s a brilliant book called “We Make the Road by Walking: Conversations on Education and Social Change” where Paulo Freire and Myles Horton (who started the Highlander Folk School in 1932 and influenced Rosa Parks and Martin Luther King Jr.) discuss the similarities between their philosophies.

Public policy and advocacy

Fast forward to 1996, where we get a new director at the organization where I’m working, a Brazilian. He simply won’t stop talking about ‘civil society’ and ‘public policies’.  ‘There will be no sustainable changes if we don’t have an impact on the level of policies and their implementation. How does this program idea impact on public policies? How is civil society involved in holding the government accountable? Where is the budget for Peace Accords implementation going?’ Changing systems, transparency, political participation by those formerly excluded, and moving away from hand outs and emergency type programs were key in the vision of how the country would improve.

Working with local partners

To that aim, we funded different local organizations that raised awareness in rights holders on their rights and that advocated for the implementation of the 1992 Peace Accords. We worked with an association of women who were demanding that the alimony laws be operationalized, ex-combatants groups from both sides of the conflict who were not getting the benefits promised them in the Peace Accords, sex workers who were being harassed and abused by police, civic education, environmental organizations who worked with local communities on issues such as deforestation, water and land rights, etc. We also met and discussed a lot with other international organizations, and many of them were doing similar kinds of work.

Local management of the development process

I was pretty much ineligible for any advancement in the organization because the director’s mandate was to nationalize and hand over the program, now that the civil war and the ‘state of emergency’ were over. Local organizations now had more political space to work without the protection of international organizations. The idea was to strengthen capacities of all local staff, to move over to a national board of directors and to nationalize the organization. At the same time, the thought was to build the administrative capacity of local organizations so that they could function transparently with full accountability.

Participatory design/participatory development

I moved to a different organization in 1998, and one of my first tasks was to help write the organization’s strategic plan. The first step in developing that plan was community consultation. Staff (all of them local by the way) facilitated a consultation process with people  in the 400+ communities where we worked. In addition, they met and consulted with community based organizations, local NGOs, local governments, national level ministries as well as other international organizations, to learn of their plans and to avoid duplication of efforts.

The community consultations were done using PRA (aka ‘participation, reflection, action’) methodologies. Many of the tools staff used were developed and written about by Robert Chambers. Check here for a great overview of PRA or these 2003 notes on PRA since 1998.  PRA traces many of its roots back to Freire’s Pedagogy of the Oppressed and looks to make communities the real owners of the development process. Any externals involved act as facilitators of a process (not drivers of the discussion) who ‘hand over the stick’ to local people as often as possible so that they fully manage their own processes. Chambers warns against ‘fascipulation’ – facilitation + manipulation, and surface PRA, saying the main ingredient in PRA is having real respect for local knowledge and local people. Some reading suggestions here.

(Side note to get an idea of how awesome Chambers is. I went to a workshop with him once and he walked in barefoot, pants rolled up, hair askew. He stood in front of us holding a map. It was upside down. Someone raised their hand to tell him it was upside down. He looked down at it and said ‘it looks fine from my perspective’. Then he went into a whole discussion about perspective. As part of that discussion, he started talking about computers and network thinking and how birds fly in flocks. This guy is some kind of genius.)

Community managed projects

Following the strategic consultations, staff worked with communities to design, plan and carry out their own projects, which were also administered by the community once they had gone through project administration training and had opened their community bank account to receive deposits.

Orgasmatron moments

Thinking about sustainability and working with local communities is really not a new concept, nor is the idea of working yourself out of a job if you work in development. The buzz words of transparency and accountability have also been around for awhile. Participatory design is not new either.

I don’t know. Maybe the organizations I’ve worked with in the 1990s and up to now are just amazingly progressive. Or maybe I’m missing something and when people use the terms above they are talking about something different and much more advanced and innovative than what I’m talking about.  I mean, the White Stripes first album was a total Doors/Zeppelin rip off, but they did go on to develop their own sound as they matured, and their third album was brilliant.  Snoop’s Upside Ya Head is obviously drawing on the Gap Band’s Ooops Upside Ya Head, but both versions are excellent. I do actually like a lot of the re-makes that are out there and there are also some really good new concepts and ideas and some great people and organizations that I learn from on a regular basis.

However, Green Day are not the ‘godfathers of punk rock’ (sign the petition here and help settle that issue once and for all) – How could they be if they came out in the late 80s and punk started in the early 70s? And I keep having Orgasmatron Moments when I see people gushing over an NGO that hires local staff (no brainer) or has a child protection policy (implementing ours since 2003) or consults with communities (why wouldn’t you consult with local communities?).

I suppose, like with my students in El Salvador, it kind of sucks when you realize your idea or your version isn’t the original. But you can be annoyed or bummed out or remain in denial, or you can go back and do some research, and see what you can learn from the original and try to improve on it. With music, knowing about the original song (even if it’s horrible and the new version is much much better), usually scores you some points for legitimacy.

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I had a doctor’s appointment a couple months ago, and my doctor asked me if it was OK for a student to do the prep work, you know, the usual: height, weight, temperature, blood pressure, the like. I said sure.

What I didn’t expect though, was that the student intern was going to read through a list of health questions to try to find out if I was menopausal. Nothing against menopause – it’s a natural thing and I think some women even look forward to it. But I just turned 42, and no, I’m not having hot flashes quite yet.

I suppose it’s some kind of mandatory thing to ask a woman who is in her 40s a series of questions like that. And to be honest, I probably wouldn’t have minded if it had been my doctor asking me. I’ve been seeing her for years now, she knows me, and she knows how to ask questions in the right way. I trust her.

But sitting up on an examination table in a sterile room, clothes off save for an oversized paper gown that keeps falling off my shoulder, with a 20-something I’ve never met sitting in front of me asking if I’m incontinent, suffer from bouts of depression, and have loss of libido was a bit off putting.

It made me want to lie to her. To not reveal any sign of potential menopausal weakness. To tell her that I never feel fatigued. That I never, ever forget anything, and that I am never ever ever distracted or unfocused. I secretly shunned all her suggestions. Calcium? nope, not taking it. Multi vitamins, pah, I feel fine. Let’s get this interview over with STAT.

It felt disempowering to have this young woman, who I don’t know and haven’t developed any trust in, asking me very personal questions about myself and my life and offering scripted solutions to something she imagined I might have, and that she’d obviously never experienced herself.  Since then, I’ve been thinking about it off and on, and related life stories come to mind.

—–

Julia*, someone I was very close to in my Barrio in El Salvador (where I lived for most of the 90s) had a long history of domestic abuse. She would talk to me about it all the time – she still lived with the man, who had tapered off a bit as he got older but who was still not entirely pleasant to her. She would get depressed sometimes and talk about leaving, but she never did. As I got to know her better, I realized my role in the relationship was not trying to find solutions, or criticizing the man, or feeling enraged. It was listening and not judging. An older woman, with a small pension. Where would she go? She believed that she would be seen by the neighbors as weak, and that people would lose respect for her. She really didn’t have a lot of options. So she’d tell me and I’d listen, and that was enough. I’d tell her my work troubles too, and she’d listen, and that was also enough for me. I realize as I write this how much I miss her.

About 15 years ago at work, while still in El Salvador, I was responsible for overseeing a study on gender violence that a partner organization was carrying out and that we were funding. It was going to be a door-to-door survey mixed with some focus group discussions. I immediately thought of Julia; of all the women in the Barrio. I thought ‘Julia would never tell anyone the truth if they came knocking on her door to interview her about domestic violence.’ She would say no, that doesn’t happen here, and close the door until they went away. I doubt any of the other women in the Barrio would have acted any differently.

I felt pretty sure that the information that was produced in that study on domestic violence was not going to be valid, even though it was being managed by a group of well-known, well-educated Salvadoran feminists.  But I felt like I couldn’t say anything, because I wasn’t a well known local feminist. And after all, they’d often imply, what did I know about El Salvador? I was a foreigner. What I did feel certain about was that no one in the Barrios where they wanted to do their study was going to tell them the truth.

—–

And somehow related to that, I started thinking about the time I went to the doctor’s office with my mother-in-law, a brilliant, strong and upright woman from the Barrio, with a 6th grade education, who would be considered ‘impoverished’ by most standards. I remember vividly a young male doctor who addressed her using the familiar form of ‘you’ (vos) instead of using the respectful form of ‘you’ (Usted). I remember being furious. I don’t even use vos with my mother-in-law, out of respect. What was this young, wealthy doctor doing using it? I hated seeing her stripped of her well-earned Barrio respect once she entered the doctor’s office, just because she was poor.

—–

What am I trying to say here? I’m not entirely sure, but I guess I’m thinking about respect and the hierarchies of information and education and offices, and the importance of developing a rapport with people before you go prying around in their personal lives and offering solutions.

I’m relating that to ‘aid’ and ‘development’ work, which in my world, is an intensely personal thing. I try to work from the heart, and I hope I’m never making people feel belittled, judged, or like they need to lie to me or conceal things from me because I haven’t taken the time to get to know them. I hope I’m not disrespecting anyone, knowingly or unknowingly, and that I’m not messing around in things that are none of my business or where I haven’t got an invitation. I hope I’m not always trying to offer solutions, but rather listening and supporting people to come to their own conclusions. I hope I don’t make people feel like they are sitting, half naked on an examination table, while someone who knows nothing about them or their life politely asks them some standard questions and comes up with some generic recommendations for how to prevent or cure something they may or may not have or may not think is an illness.

*Not her real name

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Salim (left) with Solomon in Kinango community.

As I mentioned in my previous post, Plan’s Kwale District office in Kenya has been a role model for Plan on how to integrate ICTs into community-led programming to help reach development goals and improve access to children’s rights.

I talked with Salim Mvurya, the Area Manager in Kwale, last week and asked him for advice for the tech community (0.15), corporations (1.19) and development organizations (1.57) who want to build in ICTs for moving towards development goals. He also comments on the importance of realizing that development is changing (4.43). You can watch the video below or at this link. If you’re not patient enough to watch a 6 min video (often I’m not!) or don’t have a strong connection, see the transcript below.

You can also view Part 1 of the video, where Salim gives some background on how Plan Kwale has been using ICTs in their programs since 2003 (1.11), shares ideas about the potential of new ICTs (3.42) and talks about some key lessons learned (5.03). Or you can read the Part 1 transcript here.

Transcript Part 2

ICTs and Development Part 2: advice for tech community, corporations and development organizations

My name is Salim Mvurya, I’m the Area Manager for Plan in the Kwale Development Area.

What advice can you give to outside tech people who want to develop something for a place like Kenya?

I think that to get an idea externally is a good thing, but that idea has to be blended with grassroots. It has to be contextualized, because there are very many good ideas which may not be appropriate at the community level. So I think my advice, for people who have ideas, who have never been to Kenya or Africa or in the field, is to leave the process to be home grown, so that the ideas that are coming from outside are building on existing issues, so that the ideas are also looking at what kind of skills and what can be done on the ground, and looking also at issues of sustainability. So it’s very important for somebody from outside the country to be sensitive to local conditions, local context, local skills and also looking at putting ideas that can be self-sustaining.

What is your advice for corporations who want to support the use of ICTs in development?

Corporate organizations who are interested in making a contribution to ICT for development, I think it is important that they foster and have partnerships with grassroots organizations that can really give them the issues because, OK, most corporations are very innovative, but working with grassroots NGOs and civil society that can give them the practical sense of those ideas, I think would be a good thing to do.

What is your advice for colleagues trying to successfully integrate ICTs into their programs?

One thing for organizations that are thinking of utilizing ICT is that you need local capacity. Like, if you have a field office, for example, Plan has development areas, in development areas, particularly for Plan, the ICT technical people should also have an opportunity to lead the ICT for development. What I have seen in the few years that I have been trying this is that it requires also the ICT function to be more available to communities. It requires the ICT function to also work around the program issues that the team is thinking, so it’s not just about looking at systems, looking at computers, but looking at how can all these ICT skills be able to help to develop programs. How can the ICT function be able to support innovations that are also going to enhance problem solutions at the community level. How can we use ICT to strengthen our interventions in the community?

And I must say from experience, that the ICT coordinator for Kwale has been more of a ‘program’ person, and I think that is why we are seeing all these gains.  I remember when we were designing the community-led birth registration one afternoon, we sat together and we were thinking, how can we put all these ideas together and include ICTs in it, so I think it’s about having an ICT function that is responsive to the program issues on the ground and not necessarily sitting somewhere and looking at softwares. You know, even designing a software that would be more responsive to what is happening on the ground, like looking at issues of child protection and seeing how can ICT help the response mechanism. Looking at issues of accountability and seeing how ICT can make a contribution to accountability processes in community.  So I think that is the kind of ICT that would be appropriate in the field, but also an ICT function that can learn. You know, learning from other people, but bringing the lessons closer home to see what can work, and what can’t work.

Any last advice for development organizations around integration of ICTs?

The message that I would want to give to stakeholders and development organizations is that a lot is happening in the world in terms of ICT.  Also recognizing that development is changing… ICT is providing opportunities for greater advocacy and accountability, and I think getting the interest for looking at all this and trying to say ‘what does this mean for development’ I think is very very critical. The youth constituency is emerging as very critical and they have interest in ICT. I know in Kenya youth have been trying different things, different groups, but I think ICT is providing an opportunity for them to strengthen accountability but also to be able to get skills that they can use as individuals that can also make a contribution in economic development.

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Salim Mvurya, Plan Kwale's District Area Manager

Plan’s Kwale District office in Kenya has been very successful in building innovative community-led programming that incorporates new ICTs.  I had the opportunity to interview Salim Mvurya, the Area Manager, last week, and was really struck by his insights on how to effectively incorporate ICTs into community-led processes to reach development goals and improve on child rights, child protection and governance.

In this video, Salim gives some background on how Plan Kwale has been using ICTs in their programs since 2003 (1:11). He shares ideas about the potential of new ICTs (3.42) and some key lessons learned since 2003 (5.03).

Watch the video to get the advice straight from Salim. Or if your internet connection is slow or you’re like me and you like to skim through an article rather sit still and watch a video, the transcript is below.

In a second video, Salim gives really astute advice to the tech community (0.15), corporations (1.19), and development organizations (1.57) on how to successfully integrate ICTs to enable good development processes. He also mentions the importance of moving with the times (4.43). Read the transcript here.

Transcript for Part 1:

ICTs and development Part 1: ICT tools for child rights, child protection and social accountability

My name is Salim Mvurya, I’m the Area Manager for Plan in the Kwale District. My core responsibility as an area manager is to provide leadersip to the Kwale team in both program issues and also operational issues within the organization. This week we have been here in a workshop where we’ve been focusing mostly on issues of ICT for development and particularly what we’ve been learning here is the issue of mapping. We’ve also learned Ushahidi. We’ve also learned from our colleagues in Kilifi on mGESA (a local application of mGEOS that Plan Kenya, Plan Finland, University of Nairobi and Pajat Mgmt are developing) and basically we have been looking at this workshop as providing opportunities for using ICTs for development, but more particularly for us in Kwale is the issue of child protection and youth governance.

How has Plan Kwale been using ICTs for issues of child rights, child protection and child participation?

ICT in Kwale has a bit of a long history and it’s because of the issues on child rights. Kwale has a number of issues. Child marriages, issues of violations of child rights through sexual exploitation, and child poverty. So the efforts to do media started in Kwale in 2003 when we rolled out our first video that was done by children at the time to profile some of the issues of child marriage. But more importantly in 2005, we began to think greatly how we can bring the voices of children to duty-bearers and at time we thought of having a children’s community radio.

Because of lack of experience, we were thinking maybe at the end of that year we could launch the radio station. But then it took longer than we envisioned because we needed to roll out a participatory process. Alongside the same time, we had ideas of community-led birth registration which was being done in one community based organization. But later we also thought about looking at how ICT can help us in moving that direction.

Then we also had this idea of inter-generational dialogue, where children and youth can sit with duty-bearers and discuss critical issues affecting them, so we began using youth and video there, children and video, and showing those videos in a community meeting where then people could discuss the issues.  Alongside the same time we were partnering with various media houses and also rolling out radio programs where people could listen and also foster some discussions on children.

So it’s been a long journey but I think what we are seeing is that we need now to consolidate the gains, the experiences and efforts so that we can have a more strategic approach to ICT for Development and this workshop basically provides us with an opportunity and a platform to think much more.

What potential do you see for some of the newer ICT tools for your work in Kwale?

I see great potential in some of the tools that have been learned here this week, more particularly to get information at the click of a button from the ground. We could use the tools to map out resources out in the community, to map zones where there are a lot of issues on child protection, areas where we have issues like low birth registration… There is great potential for the tools that we’ve learned here to assist us not only in planning for projects, but in issues of social accountability. For example if you map out the areas where we have projects for Constituency Development Fund you can easily see where we have projects that have been done well but where we also have projects where maybe communities will need to discuss much more with duty-bearers to be able to, you know, foster issues of social accountability.

What are your biggest challenges? What mistakes have you made?

One thing that we’ve been learning in the process… well, you know sometimes we have ideas that we think can work in the next week, like for example the children’s community radio when we were thinking about it we were thinking that it could take off in about 2 months. But what we learned is that there are processes to be involved. Communities have to be prepared well for sustainability. Children have to be trained, there needs to be capacity building. You have also to conform to government procedures and processes.

The same also with birth registration. We thought in 6 months we could send an SMS and get your birth notification, but what we have also learned is that it takes a process. It takes awhile. You have to get the government buy in.  You also have to work on software, where the government is having a critical input. Because, although it is a pilot, we also think that if it works well then it has to be replicated, so it has to conform with the thinking in government. Also, with the issues of youth and media, one thing that has to be very clear is that you have to get youth who are committed, so you start with a bigger group, and you end up with those who are passionate

So I think it’s very critical when somebody is thinking about ICT for Development that, one, you look at the context: is it relevant to that area? What kind of skills are needed? What kind of processes for sustainability? but also getting the passion. Getting people who are passionate to lead the process is also a very critical lesson.

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Nothing to do with the topic of this post, but the Kwale coast is gorgeous.

Last week I was in Kwale, at a Plan Kenya hosted workshop as part of the Youth Empowerment through Technology, Arts and Media program. The team at Plan Kwale has been pointedly using ICTs in their community development programs since 2003 (not counting email and Internet of course) when they began working with radio and video as tools for raising awareness about children’s rights.

It’s really impressive to see how they’ve moved forward with very strategic ideas for integrating ICTs to help reach programmatic and development goals, especially in the areas of youth and governance, universal birth registration, and child/youth-led advocacy around rights and protection issues.

Over the 6 day workshop, the main things we wanted to do were:

  • look at the development context in Kwale, Kinango and Msambweni Districts (South Coast areas where Plan operates via the Kwale Office)
  • better understand the perspective of youth in the 3 districts
  • remind ourselves of rights-based approaches to community development
  • discuss youth issues, governance, advocacy, violence against children and gender within the local context
  • look at the ICTs currently being used by youth, communities and Plan in the Kwale Development Area
  • share and discuss new social media and ICT tools and ways they can be used
  • practice using new social media and ICT tools and see if they can be useful and sustainable in the 3 districts
  • determine next steps for integrating social media and new ICTs in specific local initiatives and plan for how to build on them in Plan Kenya’s overall work

Some elements that made the week positively brilliant:

workshop participants

Engaged and committed stakeholders

We were a group about 20, including staff and university student interns from Plan’s Kwale and Kilifi District Offices and Plan’s Country Office in Nairobi; Government District Youth Officers (‘DYOs’) from the Ministry of Youth, Sports and Culture; Youth Council members from Kwale, Kinango and Msambweni; 2 staff from Map Kibera and 2 youth mappers from Kibera.

This mix meant that we had a variety of perspectives and opinions, including those of youth from local communities, partner organizations, local government, frontline staff, protection and governance technical advisors, ICT managers, and senior level program managers. This helped to ensure that we were grounded in reality, technically and thematically sound, able to cross-pollinate and integrate new ideas with solid experience and practice, and take decisions immediately forward to a higher level.

Local partners and youth-youth networking

Peer-peer learning and exchange among all the participants was a big plus. Plan and Map Kibera have very similar visions and values, yet each has its own area of specialized technical expertise and experience.  The youth participants from local councils from the 3 South Coast districts and the youth mappers from Kibera brought different perspectives into the workshop which enriched the discussions.  We all learned a lot from each other. Combining expertise as partners brought the workshop to a whole new level, and will help to ensure that the efforts are sustainable and can be built on and expanded. The youth in Kwale can now extend their skills to more youth in their communities, the youth mappers from Kibera can take home new ideas to improve their work, the university-level interns gained practical experience, and the buy-in from the local government’s District Youth Officers (who manage government funds) in the 3 participating districts can help provide the necessary support to broaden the efforts.

Flexible workshop methodology

We had certain goals that we wanted to achieve and we were clear on that, but we let the agenda flow. We started by taking a deep look at the local context and resources. We heard from local experts in the areas that we wanted to focus on (youth and governance, child protection) as well as community youth and local authorities. We spent time getting to know some new tools and discussing the pros and cons of using them.

Hands-on with FrontlineSMS

Hands On Work

We had practical sessions and hands-on work on blogging, FrontlineSMS, Ushahidi, Map Kibera, and mGESA (a local application of the mGEOS mobile platform co-developed by Plan Kenya, Plan Finland, University of Nairobi and Pajat Management and being piloted in Kilifi).

This was important for helping participants feel confident about doing some of the work once the training team was gone. I imagine however that more practice will be needed during some follow up sessions, as most of the participants don’t have regular computer and Internet access for enhancing their skills on a daily basis with additional practice and exploration.

We spent one day mapping our Hotel on Open Street Maps, and another day in Kinango, mapping specific points in 4 teams.  Lessons learned during hands-on work included the importance of engaging and involving the community ahead of time, so that rumors about why people are mapping the community don’t fly. In my group, for example, we were moving around with George the District Youth Officer from Kinango. Someone that he ran into joked to him “Oh, now Kinango is going up for sale!”  A joke, but nonetheless if people don’t know why we were mapping, this or other rumours can quickly spread. (See the video about mapping in Kinango at this link and the background blog post here.)

End goals + new tools + back again

By starting with people’s expectations for the workshop, analysis of the local context, and an understanding of the goals that youth and staff wanted to achieve together, we could be sure that we stayed true to where we wanted to end up. At the same time, by learning about new tools, things that weren’t possible before became imaginable and people started to innovate and mix their existing knowledge and experience with some new ideas.

Combining the two, and having a good variety of perspectives in the room and a lot of space for discussion and practice means that next steps will be more achievable and sustainable, because people are clear and agree about where they want to go, and they feel capable of incorporating some new tools and ideas to get there.

The tools

We explored a number of new(ish) tools at the workshop. They had been identified over the past couple years due to their use by Plan or other organizations in areas such as: community development work, violence tracking, advocacy, governance and social auditing.  We talked about mobile phones, email, Internet, Facebook, Hi5, Google search and Google maps. We did a quick overview of Voice of Kibera, use of GPS, Open Street Maps, FrontlineSMS, Ushahidi, the YETAM project, the PlanYouth website, and a Plan pilot project in Benin using SMS to track violence against children.

The first day, the context analysis was very focused on youth and governance, transparency and social auditing, so we pulled out the 10 Tactics video by Tactical Technology Collective (which @hapeeg had given to me a couple days earlier). This video series talks about 10 tactics for turning information into action. It really sparked ideas among the participants for how they could use social media and ICTs in social accountability work and human rights/child rights work.  Map Kibera partners also shared a tool developed by SODNET (SMS for social auditing of the Constituency Development Fund).

We talked about the use of mapping and SMS in child protection work. One of the main child protection issues in the south coast area is the distance that a child, girl, family has to travel in order to report an abuse. Women’s lack of economic power, inability to own property and the importance of marriageability also mean that often women and girls feel unable to speak out or protest abuse when it’s happening. It’s still not certain what role ICTs can play in this context given the risks involved to those who report, but Plan’s child protection point person, Mohammad, is planning to host a series of meetings with local child protection authorities to discuss possible ways forward.

Digital mapping was immediately cataloged as an important tool for identifying resources, advocating for services and holding government accountable through social auditing. It was also recognized as a potential income generator once areas, shops and local businesses could be added to an on-line map, or if youth could purchase GPS units with funding from the District Youth Office and charge for their GPS services. George, the District Youth Officer for Kinango talks in this video about how mapping can be useful to the Kinango community, even if most members don’t have access to computers and broad band. (Click the link or watch below)

Information and communication gap analysis –> ICT integration plans

ICT integration for youth and governance program

Early on in the workshop, we worked in 2 groups to analyze the goals for the Youth and Governance and the Child Protection programs that Plan is supporting in Kwale. The groups discussed the information and communication gaps that needed to be filled in order to move towards the goals of the 2 initiatives. We looked at what ICT tools might best help reduce the gaps, from existing traditional tools (like meetings, face-to-face advocacy, drama, town criers, radio) to those new(ish) tools that we had discovered (see above paragraph) that might be useful to try out given the goals in the 2 key areas. The groups revisited this gap analysis on the last day after having had more hands-on use of the different tools and turned the gap analysis into an action plan.

ICT integration for child protection programs

Management buy-in and leadership

While the 2 groups worked on local action plans for integrating ICTs into their work, senior management from Plan’s Kenya office created their own action plan for how to build on the workshop experience, engage mid-level managers and other key staff in ICT integration, further develop partnerships and solidify cross-cutting incorporation of ICTs into Plan’s work in Kenya. The Kwale and Kilifi program units have been innovators within Plan for several years. Learning from, supporting and building on concrete work that they are doing on the ground allows for a solid and feasible country strategy based on reality. Having a strategy built from the ground up and with solid support and buy-in from national management means that there is less risk of donor led ICT funding, and more probability that new resources mobilized for ICT work go towards real needs and have better results.

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'Green bicycles' change students' lives

So I’m sitting at lunch today in Kwale, Kenya and one of my Kenyan colleagues is reading the newspaper. He comments, ‘You know, sometimes what is said to be green is not really green.’  He shows another colleague and me this article:  “‘Green bicycles’ change students’ lives.”

They begin discussing:  How are these bicycles really green? How much are they paying to ship them over to Kenya? This is not even the right model of bicycle. These are not the Black Mamba bicycles like we are used to — these bicycles will not stand up to Kenyan roads. And you won’t find the spare parts here either. We are not short of bicycles here in Kenya. Why not purchase them locally? Why are they shipping in refurbished bicycles?

I tell them about 1millionshirts (an idea to send a ton of used t-shirts to ‘Africa’ that was subsequently taken through the wringer) and SWEDOW (Stuff We Don’t Want — a term made famous by @talesfromthhood to represent the idea of sending unwanted junk to ‘developing countries’ and feeling good about it).

We go back to the article to see what the details are, to see what exactly is it that makes the bicycles ‘green’?  After all, ‘green bicycle’ is in quotes in the headline, so maybe the article’s author is also questioning the real ‘greenness’ of these bicycles.

We read that the project is the brainchild of Kenyan Isaac Kalua, who runs the Green Africa Foundation. He visited Tokyo a few years ago and met Hiroshi Kurokawa, the Chairman of the Japan Bicycle Foundation, and the idea was born.

“The organisation [Japan Bicycle Foundation] receives bicycle donations from wealthy Japanese, refurbishes them and ships them to other Asian countries to help rural people reach school and healthcare centres…. On average, each refurbished bicycle costs Sh12,000, including the cost of shipment.” Kalua was able to convince Kurokawa to ship some to Kenya also.

So, if my calculation is correct, 12,000 Kenyan Shillings is around $150. (This June, 2009, blogpost called “Wanna buy a Kenyan bike” [complete with great photos] details the features that a good bike should have for the Kenyan context, and says that a new one can be purchased in Kenya for $75).

The article explains that in return for receiving a bicycle, “beneficiaries have to plant trees in their homes and schools and also encourage their communities to do so.”  The Japanese ambassador to Kenya says “this is an innovative way to get people to plant trees.” He also says that he looks forward to the day that there will be more Japanese bicycles than Japanese cars on the roads of Kenya.

Continuing on, we read that “…the project is facing challenges from Customs officials who take too long to clear the bicycles, making storage charges to soar. We were forced to pay Sh1.2 million for the storage of the latest batch of bicycles. We find that a big burden since this project is meant to be humanitarian.”  (That’s around $15,000 for storage.)

Handy SWEDOW flowchart

Now, I haven’t visited the project, spoken with project participants/ beneficiaries, nor have I done extensive research on the initiative, so I might be missing something here. But on the surface, using the handy SWEDOW flow chart, (created by Scott Gilmore at Peace Dividend Trust) it looks like the best thing to do with a bunch of used bicycles would be ‘sell them, send the cash to buy local’, or ‘throw them out.’

Greening Africa. Bike riding in Kenya. Tree planting. Recycling/re-using Japanese bicycles. Good ideas, but I bet there is a better, more sustainable, and more cost-effective way to achieve those aims than shipping refurbished bicycles from Japan to Kenya.

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The elephant in the room

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Group work at a regional consultation

Children and adolescent’s participation in decisions that affect them is key. More and more, decision makers are realizing that they need to consult with children when they are making decisions about children, meaning that children have more opportunities to weigh in on issues that impact on their lives.

Not knowing how to manage a good participation process or not listening to past lessons learned, however, can make it difficult for children and adolescents to take advantage of opportunities offered them to input into these decisions.

Children’s rights to participate

A child is anyone under the age of 18.  According to the UN Convention on the Rights of the Child (UN CRC), in addition to survival, development and protection rights, children also have participation rights.

  • Children have rights to be listened to, to freely express their views on all matters that affect them, and to freedom of expression, thought, association and access to information.
  • Participation should promote the best interest of the child and enhance the personal development of each child.
  • All children have equal rights to participation without discrimination.
  • All children have the right to be protected from manipulation, violence, abuse and exploitation

from the “Minimum Standards for Children’s Participation 10th draft”, written by Helen Veitch,*drawing on Articles 2, 3, 12, 13, 17, 19, 34 and 36 in the UN Convention on the Rights of the Child

What are the principles of participation? (Summarized from the above document)

An ethical approach: transparency, honesty and accountability

Adults involved need to follow ethical and participatory practices and put children’s best interests first. Because there are power and status imbalances between adults and children.  An ethical approach is needed in order for children’s participation to be genuine and meaningful.

A child friendly environment

The atmosphere should be safe, welcoming and encouraging.  Because in order for children to feel comfortable participating they need to feel safe and supported.

Equality of opportunity

Space should be ensured for those groups of children who typically suffer discrimination and are often excluded from activities. Because children, like adults, are not a homogeneous group and participation should be open to all.

Participation promotes the safety and protection of children

Child protection policies and procedures are an essential part of participatory work with children. Because organisations have a duty of care to children with whom they work and everything should be done to minimize the risk to children of abuse and exploitation or other potentially negative consequences of their participation.

Child participation in national, regional and global consultations

Children’s right to participate is key. However in practice, a safe and open environment for child participation at national, regional and global events can be difficult to ensure. It requires resources as well as a great deal of preparation.

Over the past several years, I’ve participated in some disappointing events where:

  • lessons learned about effective child participation and child protection were ignored
  • those tasked with ensuring child participation and protection were powerless to influence event organizers to ensure quality and safe participation
  • those organizing the event or sending children to it simply had no idea that there are standards and protocols and plenty of lessons learned that they should have taken into consideration.

Minimum standards for child participation

For example, back in 2005, several organizations in East Asia and the Pacific* collaborated to produce minimum standards for child participation in national and regional consultation events. These were initially developed for the UN Study on Violence against Children.

They offer a comprehensive overview of how to manage child participation and can be used as a guide for other national, regional or global events where children participate.  They should be considered whenever organizing, hosting or participating in an event where children are being consulted or their participation is desired.

You can have the most amazing and wonderful children present and the very best intentions, but fall very short of your goals of quality child participation because logistics and organization are poor and/or child participation and protection protocols are not followed.

What often goes wrong?

Child participation holds tremendous value, but when it’s not properly facilitated or supported; results can be negative on many levels, including:

  • Children are tokenized or used
  • Poor organization gets in the way of participation
  • Important opportunities are missed
  • Children become frustrated
  • Children are put at risk
  • Money and time are wasted

Oh, the things I’ve seen…

Mistakes those new to organizing events or supporting child participation in events often make:

  • Having singing and dancing in traditional costumes be the main role for children
  • Setting up totally new groups to participate in an event rather than working with existing groups
  • Not understanding the concept of ‘representativity’ and not ensuring democratic and fair selection processes of those children who participate
  • Not realizing (for global events) that the visa application process takes a very long time, and requires visa invitation letters and appointments in advance
  • Forgetting to get children their required vaccines
  • Not realizing that children may not have birth certificates or passports, meaning the visa process takes even longer
  • Not preparing children well for visa interviews, including the possibility that their visa request will be denied
  • Not allocating time and budget for travel necessary to obtain visas, permission from parents who do not live with the child (child trafficking laws often require this now) and other documentation
  • Not obtaining permission slips, medical histories, media releases from parents and/or not obtaining travel insurance for children
  • Not getting the above materials translated into a language parents can understand
  • Not having child protection policies in place and adhering to them
  • Not doing background checks on people who will be working with children
  • Thinking it’s OK to send children overseas without a chaperone, not budgeting for chaperones
  • Forgetting that not all children speak a major language like English, Spanish, Portuguese or French and will require translation of all materials before the event as well as constant translation during the event, and support following the event if they will continue to participate in event follow up

Children's responses on what they feared at an event.

Mistakes that even experienced child participation facilitators make:

  • Influencing too much on what children will say
  • Using children to promote the sponsoring organization or INGO’s agenda
  • Having children represent an NGO or INGO rather than representing themselves, their own groups or their communities
  • Having children wear NGO/ INGO t-shirts, caps and other branded items
  • Asking children from some countries (usually those from countries deemed ‘exotic’) to bring traditional costumes and share their culture, but not asking the same from other countries
  • Creating/building up ‘professional’ child participants and creating child star speakers
  • Relying on the same children all the time to represent because they have passports or visas or prior experience
  • Only bringing children who speak a major language or live in the capital to events
  • During sessions, not organizing group work in ways that facilitate communication across different languages
  • Sending any adult as a chaperone, rather than sending the best or the right adult as a chaperone
  • Not planning ahead on how children will be supported when they get back home to continue inputting into global networks and processes
  • Not ensuring a space for children to share their experiences with home offices and groups
  • Making children work long hours to fit everything in
  • Not giving children pocket money so that those with less means can also purchase small things for themselves or for family members
  • Housing children in fancy hotels with fancy food that they may not be used to; (not cooking enough good quality rice at lunch and dinner!)
  • Not realizing children may need to be shown how to use things like hotel showers, air conditioning, toilets
  • Not realizing that children may not want to sleep alone in a room
  • Not providing additional warm clothing for children if the conference climate is colder than their own
  • Not realizing that a trip overseas creates culture shock, children may feel lonely for their families
  • Not ensuring that children have the means to call home as soon as they arrive to an event and periodically during their stay
  • Not realizing that those facilitating child participation or working on child protection may not have the power to influence event organizers, especially if events are being organized in hierarchical ways with governments and high level committees involved
  • Not establishing at what point enough is enough, and children shouldn’t participate because conference organizers simply haven’t created favorable conditions, and children are put at risk or their participation will not be of good quality or have any real impact

Mistakes I’ve seen conference and event organizers repeat over and over:

  • Focusing on number of children participants rather than quality of participation
  • Not providing information with enough lead time for it to be translated and shared with children, or for good planning and selection processes to be done
  • Segregating children in parallel events where they don’t interact with adults
  • Not giving children space to lead sessions or engage with adults; offering them the last spot in the opening /closing speeches, and giving them a small percentage of the time that the adult speakers are given; or reducing children’s participation time because adults have gone over their allotted time
  • Patronizing children by clapping every time a child says something, or saying “oh that’s such a great idea!” not treating children respectfully as equals
  • Encouraging adults to get their photos taken with ‘exotic looking’ children in costumes
  • Not balancing the number of local participants and global participants
  • Not understanding that they need certain conditions to be available to fulfill child protection protocols (eg., children and adults need separate rooms; boys and girls as well as older/younger youth need to have separate rooms; the venue selection needs to have a measure of safety/security to prevent outsiders from taking advantage of any of the participating children, etc.)
  • Packing too many activities into the day and leaving children no time to rest
  • Not allowing any time for sight-seeing or recreation
  • Thinking all children have access to internet and computers to fill out registration forms, etc. and to participate in networks post conference
  • Not realizing that they need to listen to child participation and protection committees and adjust their ideas for their event so that children can effectively participate and are not put at risk
  • Thinking they can hire just anybody to manage child participation at the event
  • Not including a child participation/child protection point person in the organizing committee

So, what then?

I do honestly believe that children should participate and have a say in these issues, and that only by listening to children can decision-makers ensure that they are coming to the best decisions that benefit, resonate with, or have the best impact on children’s lives.

However unless proper organization, logistics, preparation and care are taken, these opportunities can be frustrating or a waste of an opportunity for everyone involved, and the validity of the efforts can easily be questioned.

Child participation needs to be taken seriously, not as an add-on or nice to have or cute to have. Unless and until regional and global events can ensure that this is happening, it might be a better investment to work with children at local and national levels.

Event organizers and child participation facilitators need to look at existing protocols, documentation, minimum standards and lessons learned and use them. Organizations shouldn’t be coming up with the same ‘lessons learned’ after every event and repeating the same mistakes at the next one. Surely we can do better than that.

What guidelines does your organization have? What mistakes have you made and learned from? What recommendations can you give? How can we get it right? Please share your thoughts in the comments section…

Download

Minimum Standards on Child Participation

Protocols and documents to use to help ensure good quality participation

*The following organizations participated on the steering committee that elaborated the Minimum Standards: UNICEF East Asia Pacific Regional Office, World Health Organisation, Office for the High Commissioner for Human Rights, ILO IPEC Asia and the Pacific, NGO Advisory Panel on the UN Study on Violence Against Children, Save the Children Alliance, Child Workers in Asia, ECPAT International, World Vision International APRO, Plan International, Terre des Hommes Germany, ASEAN Foundation.

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