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Archive for the ‘accountability’ Category

A version of this post originally appears on the World Bank’s Connect4Climate site.

Twenty years ago, at the Rio Earth Summit, 178 governments committed to a series of legally non-binding principles designed to commit governments to balance development and environment in a way that would bring a more sustainable future. Principle 10, the first international declaration that recognizes the rights of people to hold governments accountable for their policies regarding the environment, was one key result of the summit. It provides a means for people to engage in the decisions made by political leaders and government agencies about environmental issues that affect livelihoods and long-term wellbeing.

“Environmental issues are best handled with participation of all concerned citizens, at the relevant level. At the national level, each individual shall have appropriate access to information concerning the environment that is held by public authorities, including information on hazardous materials and activities in their communities, and the opportunity to participate in decision-making processes. States shall facilitate and encourage public awareness and participation by making information widely available. Effective access to judicial and administrative proceedings, including redress and remedy, shall be provided.” – Principle 10 of the Rio Declaration

Video by Article 19

Zero Draft 2012: participation, transparency, accountability and aid effectiveness

Since 2011, key stakeholders have been submitting ideas for the Zero Draft of the Rio+20 outcome document, to be discussed at the Rio+20 Conference in June 2012.

Like Principle 10, the Zero Draft recognizes the need for broad public participation in decision-making, linked to a strengthened right to access information and to better civil society capacity to exercise that right. It notes that technology can make it easier for governments “to share information with the public and for the public to hold decision makers accountable” and that it is critical to work towards universal access to information and communications technologies. (Clauses 17 and 18). A recent analysis showed that participation, accountability, transparency, Principle 10/access to information and social inclusion/ equity are among the terms that share an ‘excellent’ level of interest among governments, UN agencies, civil society groups and other stakeholders.

Along with public participation, the Zero Draft also calls for “increased aid effectiveness, taking into account the Paris Declaration, the Accra Action Agenda and the Busan Partnership for Effective Development Cooperation in ensuring that aid is effective, accountable and responsive to the needs and priorities of developing countries.” Greater coherence at international and national levels is urged, including “effective oversight of resources to ensure that developing countries have steady and predictable access to adequate financing, including by the private sector, to promote sustainable development.’

A role for Communications and ICT tools

ICTs can play a role in supporting Principle 10 and Zero Draft, and pushing for appropriate mechanisms for response and redress.

Mass media campaigns and communication for development (C4D) approaches have long been used to disseminate information and encourage environmental awareness and behavior change. New media has improved access to information and allows multi-channel communication rather than one-way broadcasts. Greater access to mobile phones and to new media channels mean that a broader population than ever before can be engaged in and/or participate proactively in defining and acting on Rio+20 and its outcomes.

In addition to information sharing and behavior change, ICTs have the potential to play a strong role in helping civil society organize and push for greater transparency, openness and accountability around Rio+20. As Chantal Line Carpintier suggests, “Rio+20 should also agree on an effective accountability process for all actors  – governments, business and industry, local authorities, NGOs and other major groups and stakeholders.  Accountability and ownership by all actors would favour implementation. There is growing support, for instance, for public reporting on sustainability performance.  A registry of commitments is one of the tools that have been suggested to follow up on commitments made at Rio+20 to avoid previous lack of implementation.”

An effort similar to the open government partnership and the International Aid Transparency Initiative or the integration of sustainable development goals and Rio+20 commitments into these two efforts could be something to consider, along with a mandate for corporations to also open their activities to public scrutiny.

On-line organizing combined with both online and offline actions (in places that have ready access to social media) can help the world prepare for Rio and to push for its outcomes to be implemented.

Access, capacity and the communication cycle

Despite the great potential for ICTs in communication, change and accountability efforts, however; lack of access to ICTs and potentially low capacity to interpret data that might be presented on-line in such a registry is of concern in less accessible rural communities and among some marginalized groups.

Education levels, literacy, and other excluding factors such as poverty and gender discrimination can severely limit ICT and social media access for a large number of people.  In addition, information produced in dominant cultures or languages can exclude or override those with less power. As Angelica Ospina notes in her post Knowledge Brokers, ICTs, and Climate Change: Hybrid Approaches to Reach the Vulnerable, “There are many misconceptions about what ‘reaching out’ implies, as in practice it requires much more than making climate change information and knowledge publicly available through Internet-based tools such as Web portals and online databases.”

Therefore, there needs to be, “a more holistic understanding of the information cycle, including the creation, acquisition, assimilation, management, dissemination and ultimately the USE of climate change information, particularly within vulnerable contexts. Beyond the provision of climate change information, it’s necessary to consider if/how the information is being integrated -or not- into decision-making processes at the local, regional or national levels,” she says.

The Children in a Changing Climate project uses a variety of participatory development and media tools for children and adolescents to explore and document climate change in their communities, and to share their findings and suggestions to adults and other decision makers.

From information and knowledge to practice

There is also a need “to identify, adapt and adopt innovative approaches for the effective delivery and the local appropriation of climate change messages, and most importantly, for the translation of information and knowledge -both new and traditional- into climate change practice.” This will require strong efforts as well as resources to create an inclusive environment that fosters greater participation, as mandated by Principle 10, and local ownership of sustainable practices.

“Working with knowledge brokers, also called “human infomediaries” who can help bring people together, identify local needs and transfer information and knowledge more effectively is one such approach to improve information and communication flows,” Ospina advises. “Human infomediaries support an active process that involves exchanges between people, facilitating the development of climate change strategies, adoption of adaptation and mitigation practices, and processes of local change and innovation.”

(More here on ICTs and the role of knowledge brokers).

Building on Ospina’s observations on how to bring information to the “last mile,” meaningful ways to bring community knowledge and information into higher level discussions need to be found. Local communities have vast knowledge on resilience, climate patterns, local environments and local situations and histories that can be documented and shared using ICTs both to benefit themselves and to share at broader levels, improving South-South cooperation and innovation. Multi-media curricula such as the Children in a Changing Climate website bring together young people’s voices and opinions around climate change and environment.

Post Rio+20, digital tools are one of many information and communication mechanisms that local communities and their citizens can use to confirm, validate, contest and dispute information related to compliance with commitments being put forward by those responsible for upholding them. Participatory media approaches can be effective in bringing community members as well as duty bearers at local, district, national and global levels into discussions about climate change and sustainable development.

Why are you killing me? Girls in Kenya use poetry to engage adults in discussion on climate change.

Summing up

In summary, ICTs can play a strong role in education, participation and accountability processes if their integration is well thought through, appropriate to the context, and taking into consideration good participatory practices. Hybrid approaches that use a variety of online and offline tools can be effective for reaching populations and decisions-makers at different levels of responsibility, for ensuring that ICTs are not widening existing information and participation gaps and for upholding the goals set forth in Principle 10. Children and youth can and should play an instrumental role in bringing about awareness and accountability, especially since they will be the ones who reap the long-term results of the agreements sown at Rio+20.

The Notes on ICTs, Climate Change and Development blog provides a wide range of research, commentary, and research on these areas.

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The Technology Salon (TSNYC) on the International Aid Transparency Initiative (IATI), held April 13th, offered an overview of IATI as a coming-together point for aid transparency. It also stimulated discussion on opportunities and challenges for organizations and institutions when publishing information within the IATI standard and shared some available tools to support publishing NGO data.
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IATI Background
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Simon Parrish from Aid Info explained that IATI aims to provide information that meets the needs of a number of diverse groups, is timely, is ‘compilable’ and comparable, improves efficiency and reduces duplication. Simon explained that IATI arose from the 2005 Paris Declaration on Aid Effectiveness and was launched as part of the Accra Agenda for Action in 2008 due to a strong call from civil society to donors, multilaterals and northern NGOs for greater transparency.
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Organizations felt they were already working hard to be transparent; however governments, journalists, tax payers and others looking for information were not able to find what they needed. Rather than each organization creating its own improved transparency and accountability system, the idea was to use an open data approach, and this is where IATI came in. Since Accra, transparency and accountability have gained global traction and IATI has been a key part of this movement for the aid sector.
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Donor agencies, the World Bank, the EU, the US Government and others have already signed on to IATI and have started to publish basic information. INGOs are also starting to come on board and schedule their dates for publication to the IATI standard. It is hoped that over time the quality and amount of information published will improve and expand. For example, ‘traceability’ needs to be improved so that aid can be followed down the supply chain. Information from international and local NGOs is critical in this because the closer to the ground the information is, the better it can be used for accountability purposes.
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Opportunities and Questions around IATI
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To complement Simon’s overview, I shared ideas on some of the opportunities that IATI can offer, and some common questions that may arise within INGOs who are considering publishing their information to IATI.
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For example, IATI can help catalyze:
  • transparency and accountability as core values
  • better coordination and program planning (internally and externally)
  • reduced reporting burden (if donors agree to use IATI as a common tool)
  • improved aid effectiveness
  • collective learning in the aid sector
  • improved legitimacy for aid agencies
  • an opportunity to educate the donor public on how aid/development really works
  • ‘moral ground’ for IATI compliant aid organizations to pressure governments and private sector to be more transparent
  • space for communities and ‘beneficiaries’ to hold aid agencies more accountable for their work
  • space for engaging communities and the public in identifying what information about aid is useful to them
  • concrete ways for communities to contest, validate and discuss aid information, intentions, budgets, actions, results.
Concerns and questions that may arise within NGOs / CSOs around IATI include:
  • Is IATI the right way to achieve the goal of transparency and accountability?
  • Is the cost in time, money, systems, and potential risk of exposure worth the individual and collective gain?
  • Is IATI the flavor of the month, to be replaced in 2-4 years?
  • What is the burden for staff? Will it increase overhead? Will it take funds and efforts away from programs on the ground?
  • What is the position of the US Government/USAID? Will implementing agencies have to report in yet another format (financial, narrative)?
  • Much internal project documentation at NGOs/INGOs has not been written with the idea of it being published. There may be confidential information or poorly written internal documents. How will aid agencies manage this?
  • What if other agencies ‘steal’ ideas, approaches or donors?
  • What security/risks might be caused for sexual or political minority groups or vulnerable groups if activities are openly published?
  • Isn’t IATI too focused on ‘upward’ accountability to donors and tax payers? How will it improve accountability to local program participants and ’beneficiaries’? How can we improve and mandate feedback loops for participants in the same way we are doing for donors?
  • Does IATI offer ‘supplied data’ rather than offer a response to data demands from different sectors?
ICT Tools to support NGOs with IATI
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Ruth Del Campo discussed some of the different tools that are available to support INGOs and smaller organizations with IATI reporting, including Open Aid Register (OAR) which she created to support smaller organizations to comply with IATI. The Foundation Center has created a tool to support Foundations to enter their information into the IATI Standard also. Aid Stream is being used by many UK organizations to convert their data to the IATI Standard. Geo-visualization tools include CartoDB, AidView.
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IATI awareness in the US
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Although tools exist and awareness around IATI is growing elsewhere, Ruth noted that in the US many organizations do not know what IATI is, and this is a problem. Another issue Ruth brought up is that most existing charity raters do not rate program effectiveness or program transparency. Instead, charities are judged based on overhead rates, growth, financial statements, and whether they are publishing certain information on their websites. These measures do not tell what an organization’s program impact or overall transparency are, and they do not trace funds far enough along the chain. Linking charity rating systems with IATI standards could encourage greater transparency and accountability and help the public make decisions based on program accountability in addition to financial accountability. (For background on INGO overhead, see Saundra Schimmelpfennig’s “Lies, White Lies, and Accounting Practices”).
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Because many INGOs are not familiar with IATI, a greater dissemination effort is needed for IATI to be of optimal use. If only 20% of the aid picture is available, it will not be very helpful for coordination and decision making. Many INGOs feel that they are already transparent because they are publishing their annual reports as a .pdf file on their websites and they have an overhead rate within a certain percentage, but this is not enough. Much more needs to be done to gain awareness and buy-in from US INGOs, government, charity rating systems, donors, media and the public on transparency and IATI.
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Discussion…
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Following the 3 discussants, TSNYC participants jumped in for a good debate around key points:
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Carrot or stick approach?
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NGOs place great importance on their Charity Navigator rankings and Better Business Bureau reviews, and many donors select charities based on these rankings, so it will be important to link these with IATI. The Publish What You Fund index, which tracks the transparency of different organizations, has been helpful in getting countries and institutions on board. The Foundation Center lists transparency indicators on their site GlassPockets as well. The Brookings and CGD QuODA report was mentioned as a key reason that the US Government signed onto IATI at Busan last November, since the US was ranked very low on transparency and saw that they could bring their ranking up by signing on.
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Consensus at the Technology Salon was that it is not likely that the US Government or USAID will make IATI compliance mandatory for their grantees and implementing partners as DFID has done. Rather, the existing dashboard for collecting information would be used to report into IATI, so the dashboard needs to be improved and regularly updated by US agencies. One concern was whether in this scenario, the information published by USAID would be useful for developing country governments or would only be of use to USAID Missions. On the bright side, it was felt that movement within the US Government over the past few years towards greater openness and transparency has been massive. TSNYC participants noted that there seems to be a fundamental mindset change in the current administration around transparency, but it’s still difficult to make change happen quickly.
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Some members of the US Congress have latched onto the idea and are pushing for greater transparency and this could impact whether the IATI profile increases. Transparency and accountability are of interest to both major US parties. Liberals tend to be interested in the idea of being more open and sharing information; and conservatives tend to focus on value for money and stamping out corruption and lowering inefficient aid spending and waste. IATI can support with both and be a win for everyone.
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Making IATI mandatory could, some cautioned, backfire. For example there are foundations and corporations that for a variety of reasons do not openly share information about their giving. If pressured, the tendency may be to shut down totally.
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Showing what positive things can be done with IATI and how it can benefit CSO information management and coordination internally as well as externally was thought to be a better approach than positioning IATI as “we are being audited by everyone now.” IATI should be emphasized as an opportunity to join data together to know what everyone is doing, visualize the data using new technologies, and use it to make better program decisions and improve coordination as well as accountability. Some examples of vibrant and informative uses of IATI data include Mapping for Results, Interaction’s Haiti Aid Map and the Foundation Center’s comparison of Foundation giving and World Bank funding.
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Transparency as a ‘norm’
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Many organizations are investing in transparency for reasons that go far beyond IATI compliance. Three kinds or organizations were identified at the Salon session: those who comply because it is mandatory; those who comply because it’s inevitable; and those who comply because they believe in the inherent value of transparency as a core principle. Even within organizations, some teams such as Democracy and Governance, may be much more interested in IATI than, say, Education, Health, or Arts teams, simply because of the themes they work on and their competing priorities. It is hoped that in 5 years’ time, it is no longer a question of mandatory or inevitable compliance, but rather transparency becomes the norm and it starts to feel strange to work in a space that is not transparent. Leadership is important to get an organization on board.
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Challenges and opportunities in IATI compliance
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Challenges to IATI compliance were discussed in depth at the Salon, including questions around the amount of resources needed to report to IATI. It was noted that the biggest challenges are organization, coordination, and change of attitudes internally. Some of the core obstacles that Salon participants noted include:
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Time and resources
Some pushback might be seen around IATI because investment in IATI compliance may not be seen as providing an immediate return to individual organizations. TSNYC participants felt that rather than a constraint, IATI provided an opportunity for organizations to better manage their own information for internal sharing and use. IATI can help improve program planning, reduce time spent gathering program information from colleagues and across countries, and support better internal coordination among offices and partners. It was noted that when governments started publishing open data, the people who most used it were government employees for their own work. IATI can be seen as an investment in better internal coordination and information management. Once the information is available in an open format it can be used for a number of data visualizations that can show an organization’s reach and impact, or help a number of organizations share their joint work and impact, such as in the case of coalitions and thematic or sectoral networks.
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Project document quality
Concerns may be raised in some organizations regarding the state of project documents that were not originally written with publication in mind. Organizations will have to decide if they want to work retroactively, invest in quality control, and/or change processes over time so that documentation is ready for publication.
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Losing the competitive edge
TSNYC participants worried that without USAID mandatory compliance, some INGOs, and contractors especially, would not be motivated to publish information for fear of losing their competitive edge. It is feared that getting contractors to report to any level of detail will be difficult. This, the group discussed, makes peer pressure and public pressure important, and mechanisms to encourage broader transparency will need to be found. One idea was to create a ‘5 star system’ of IATI compliance so that organizations with full compliance get a higher star rating (something that Aid Info is already working on). Another angle is the hope that IATI reporting could replace some other mandatory reporting mechanisms, and this may be another entry point.
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Accountability to whom?  
It was recognized that IATI was initiated as a top-down approach to accountability. The question remains how to make IATI information more useful for ‘beneficiaries’ and program participants to track aid flows, and to contest and validate the information. What complaints mechanisms exist for communities where aid has not been effectively implemented? One point was that IATI is designed to do exactly that and that when it is more populated with information, then this more exciting part that involves playing with the data and seeing what communities have to say about it will start to happen.
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Simon noted that there is a huge emerging civic hacker and ICT for social change movement. Access to aid information can be hugely liberating for people. At some aid transparency workshops the focus has been on what national NGOs and governments are doing. Young people are often angry that they don’t know about this. They often find the idea that the information is available to them very exciting. Much of the conversation at these meetings has been about ways to reach communities and about who can be involved as intermediaries.
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IATI is still top down and the information that people need is bottom up. However the conversation is starting to happen. Infomediaries need to be multiple and varied so that there is not only one source of IATI data interpretation, but rather a variety of interpretations of the data. Social accountability processes like community score cards and social audits can be brought into the equation to extend the value of IATI information and bring in community opinion on aid projects and their effectiveness. Platforms like Huduma are examples of making open data more accessible and useful to communities.
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* * * * *
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A huge thanks to our discussants Ruth Del Campo and Simon Parrish and to all those who participated in this 3rd Technology Salon NYC!
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Contact me if you’d like to get on the list for future TSNYC invitations.
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The Technology Salon™ is an intimate, informal, and in person, discussion between information and communication technology experts and international development professionals, with a focus on both:
  • technology’s impact on donor-sponsored technical assistance delivery, and
  • private enterprise driven economic development, facilitated by technology.

Our meetings are lively conversations, not boring presentations – PowerPoint is banned and attendance is capped at 15 people – and frank participation with ideas, opinions, and predictions is actively encouraged through our key attributes. The Technology Salon is sponsored by Inveneo and a consortium of sponsors as a way to increase the discussion and dissemination of information and communication technology’s role in expanding solutions to long-standing international development challenges.

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‘I believe that many ICSOs [international civil society organizations] urgently need to overcome the stalemate in their global governance; they don’t need another governance reform, they need a governance revolution.’  Burkhard Gnarig, Berlin Civil Society Center.

The Berlin Civil Society Center believes that CSO governance models are increasingly facing major challenges. These include that they are typically:

  • dominated by national affiliates but increasingly challenged by the need for global decisions and their implementation;
  • shaped by Northern countries and cultures while the emerging powers in a multipolar world are located in the South;
  • serving one specific mission focused on development or environment or human rights while the interdependence of challenges and the need for integrated solutions become more and more obvious;
  • caught up in the conflict between democratic and participatory decision making on one side and the need for quick and consistent decisions on the other;
  • characterised by a clear definition of “inside” and “outside” the organisation while the Internet and the habits of the next generation demand platforms for joint action rather than well defined boxes.

In order to address these issues, the Berlin Center is working on a participatory project aimed at developing new governance models for best practice in CSO governance*. The models are aimed at serving ‘board Members, Chairs and CEOs who aim to undertake future governance reforms more strategically and more effectively.’

Different governance models are needed, however, because not all organizations can and will follow one single model.

The project concept notes that:

  • Firstly, ICSOs working in human rights, poverty alleviation, environmental protection, humanitarian response or children’s rights have different governance needs resulting from the type of work they do. For example, an organisation focussing on wildlife conservation compared to one working for poverty eradication will have different needs and possibilities of including partners and beneficiaries in their governance.
  • Secondly, there are different possible models to synchronise and balance local, national and global requirements and resources. At present these are reflected in global set ups ranging from loose networks over confederations and federations to unitary organisations.
  • Thirdly, when trying to secure future relevance of a governance system, much depends on different expectations of how future developments will turn out and which elements of these developments are considered most relevant in governance terms.

In an open letter, the Berlin Center director, Burkhard Gnarig explains that ‘with our Global Governance Project the Berlin Civil Society Center tries to lay the groundwork on which ICSOs can develop their own Global Governance Vision. A small Working Group which the Center has brought together will develop a handful of standard governance models that may serve as guidance on ICSOs’ specific paths to developing their own vision for their future governance.’

In order to bring a wider group of aid and development practitioners into the discussion, I volunteered to open a “CSO Governance Revolution” discussion on AidSource asking:

  • What are some of the major challenges you’ve seen with ICSO/INGO governance?
  • How do current governance models that you know of constrain the effectiveness of ICSOs or impact on development outcomes?
  • What CSO governance models have you seen that do work? What do they look like?
  • What are some of the underlying values and principles needed for effective ICSO governance?
  • What are some core elements of effective and successful ICSO governance models?
  • How do new information and communication technologies (ICTs) and trends in new media/social media impact on governance models and visions and people’s expectations of governance models?
  • What literature, research or existing documentation should be included as background resources for this discussion?
  • What other questions should be raised regarding ICSO governance?
I hope we can get some lively debate going to feed into the broader discussion at the Berlin Center. Join the AidSource discussion here.

More information on the Global Governance Project Concept can be accessed here or at the project page on the Berlin Civil Society Center’s website.

(*Note: I have no formal affiliation with the Berlin Center or this initiative, I just find it interesting and volunteered to try to get some additional discussion happening around it.)

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  1. Share
    Looking forward to group conf call with CORE today ref: Photos, ethics, values and INGO/NGO work.
    Tue, Apr 03 2012 06:55:44
  2. This morning I participated in a massive conference call about photography in aid and development, and the ethics and values that surround photos taken and used by NGOs. The call was organized by CORE Group (@coregroupdc). Now maybe I’m exaggerating here, but the call organizer, Ann Hendrix-Jenkins, read off a list of participants that went on forever. I’m estimating that there were something like 40 or 50 people listening in from as many organizations. This topic has always been important for a strong segment of NGO staff and it seems to be gaining steam again.

    After I started tweeting about it, a couple of people asked if I’d be writing a blog post. So here it is. I’ve ‘Storified’ it since I was tweeting instead of taking notes, and because there was a nice side conversation happening with folks on Twitter too. (See the Storify here – it looks a little bit nicer there than it does here.)
  3. Share
    “Humanitarian photography is a hot button issue.Touches on dignity, how we do our jobs, & our ideas about ourselves, others & our work.”
    Tue, Apr 03 2012 11:08:52
  4. The call organizers had earlier conducted a survey about NGO images, policies, consent, and operational processes around photographers and photography and shared it with participants ahead of the call. The organizers also suggested a couple of links to check out beforehand, including an Aid Watch post (“Adorable child in NGO fund-raising photo sues for royalties“) and a link to a photo  that appeared in the New York Times. These two links and other similar “poverty porn images” had sparked the discussions that led to the decision to organize today’s call. [update: here is the original discussion thread on Linked In]
  5. Share
    Jeez – like 50 orgs on this CORE call re: photography, ethics and values. Discussing: @aidwatch post ht.ly/a3gYA & more
    Tue, Apr 03 2012 11:06:19
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    I’m reminded that these discussions happen all the time among INGOs, even when they are not documented on Twitter or a blog.
    Tue, Apr 03 2012 11:10:46
  7. Share
    Second photo touching off this conversation is NYT image from last year re Somalia famine. ht.ly/a3i0s #povertyporn
    Tue, Apr 03 2012 11:13:32
  8. Share
    Also reminded that blogs can and do touch off broader and wider discussions that often we never know are happening….
    Tue, Apr 03 2012 11:14:45
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    @meowtree I think too many people online forget that about a lot of issues. Not all discussions are necessarily open for outside viewing.
    Tue, Apr 03 2012 11:16:09
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    @meowtree Shoot, I forgot about the call! Are you going to write a post about it?
    Tue, Apr 03 2012 11:28:06
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    @meowtree Would have loved to be there but couldn’t… Will you report?
    Tue, Apr 03 2012 11:36:40
  12. Laura Pohl (@lauraepohl) from Bread for the World gave a short introduction to the topic along with some points to think about.
  13. Share
    What considerations do NGOs (and journos/freelancers) need to go through before publishing a photo? Appropriate use? Consent? What else?
    Tue, Apr 03 2012 11:16:15
  14. After this introduction, Jim Stipe from Catholic Relief Services gave a quick summary of the survey highlights, and we had a group discussion around some of the key issues detected in the survey and additional ones sourced from the participants on the call. 
  15. Heartening to know most INGOs have photo policies saying images must show dignity, & image usage is restricted/protected to some staff.
    Tue, Apr 03 2012 11:21:54
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    Hearing: INGOs don’t seem to have policies stating photo must match/relate to/be part of story or have policies re: copyright of photos.
    Tue, Apr 03 2012 11:23:38
  17. Share
    Hearing: often pgm staff are taking photos, but many INGOs don’t train staff on policies or good techs for photos or on photo ethics.
    Tue, Apr 03 2012 11:25:47
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    Hearing: What about consent for photos? We need to discuss this much more. It’s key to a good photo policy.
    Tue, Apr 03 2012 11:26:57
  19. Share
    @meowtree Unable to keep up today, busy. But have you asked @irinnews input? I use their photo service. Will catch up soon. Thanks for topic
    Tue, Apr 03 2012 11:28:38
  20. Share
    My question: what is ‘informed consent’? what are different ways to get it? how to ensure ppl rlly understand use of their image and story?
    Tue, Apr 03 2012 11:37:41
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    @meowtree you can’t ensure that ppl understand use of their image unless they know context in which it will be used & understand its nuances
    Tue, Apr 03 2012 11:40:12
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    Re: informed consent – how not to intimidate ppl with consent forms? Also – shd we be applying US consent laws to local settings? or not?
    Tue, Apr 03 2012 11:39:02
  23. Share
    @meowtree @jcdonner thanks brilliant, parallel questions for researchers being encouraged in IDRC SIRCAII programme, spread it
    Tue, Apr 03 2012 11:40:34
  24. Share
    Also: how does consent differ when children/under 18s are involved? what about difference btwn traditional and social media use of images?
    Tue, Apr 03 2012 11:40:32
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    @meowtree What I learned from ethnography: entirely contextual and subjective. Even when you’ve succeeded, you’ve failed. But you must try
    Tue, Apr 03 2012 11:41:52
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    @meowtree When in doubt, err on the side of caution.
    Tue, Apr 03 2012 11:42:32
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    Someone asks: What about before and after pictures in the case of malnutrition? is it better to show the “after” picture to show progress?
    Tue, Apr 03 2012 11:42:41
  28. Share
    Another Q: what about when working with images of people in conflict settings? where use of their images may endanger them?
    Tue, Apr 03 2012 11:43:25
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    Comment: Takes a lot more ppl, resources and planning than we think to do this right. We seldom put enough emphasis on ethical image/video.
    Tue, Apr 03 2012 11:44:51
  30. Share
    @meowtree In the West we focus on “informed consent” re: the individual–but in other cultures, the community consent is more important
    Tue, Apr 03 2012 11:40:28
  31. Share
    .@meowtree good discussion of photos in #ict4d vs journalism here is.gd/G4oGsC
    Tue, Apr 03 2012 11:20:44
  32. Share
    Comment: Need to work with US media also to help have more ethical use of images.
    Tue, Apr 03 2012 11:46:26
  33. Share
    Re. #povertyporn conversation @meowtree is tweeting: all humanitarian/devt agencies should have comms ombudspersons to defend those depicted
    Tue, Apr 03 2012 11:47:19
  34. Share
    @meowtree I’ve always found Photovoice UK’s ethical guidelines useful in regard to some the issues at your discussion photovoice.org/images/uplo…
    Tue, Apr 03 2012 11:47:47
  35. Share
    [ 1] MT @meowtree Comment: Takes a lot more ppl, resources, planning than we think… We seldom put enough emphasis on ethical image/video
    Tue, Apr 03 2012 11:48:29
  36. Share
    Interesting commentary on INGO photo policies & the ethics of humanitarian photography by @meowtree.
    Tue, Apr 03 2012 11:48:35
  37. Share
    @meowtree @giantpandinha I really like the ombudspersons idea but they would need to be local?
    Tue, Apr 03 2012 11:49:28
  38. Share
    @miskellaneous @meowtree Anybody with an empathetic impulse would be a good start. But yes, eventually, why not local?
    Tue, Apr 03 2012 11:50:32
  39. Share
    @meowtree photos and ethics such a big topic. I find the whole issue of people coming back from mission trips and volunteering with these
    Tue, Apr 03 2012 11:49:52
  40. Share
    @meowtree photos equally disturbing. Take a snap of a poor kid and then put on facebook – where’s the dignity and ethics in that? Volunteer
    Tue, Apr 03 2012 11:50:36
  41. Share
    @meowtree eduction is equally important, but so hard!! At the very least, if you wouldnt want a similar image of your mum/child/bro etc to
    Tue, Apr 03 2012 11:51:35
  42. Share
    @meowtree be shown are the world or usesd in the same way, then think twice. (this concept doesnt go down well when I mention it to people).
    Tue, Apr 03 2012 11:52:16
  43. Share
    .@meowtree One challenge – a Western audience that is eager to consume #povertyporn. Many INGOs seek to reach out to that audience.
    Tue, Apr 03 2012 11:51:08
  44. Share
    Comment: tension btwn fundraising people, program people. What is the concept of what the org is doing? Charity? solidarity?
    Tue, Apr 03 2012 11:55:08
  45. Share
    @meowtree @miskellaneous I find the “golden rule” goes a long way. Would I want my child, my niece/nephew depicted this way? Ever?
    Tue, Apr 03 2012 11:54:02
  46. Share
    @giantpandinha @meowtree yes it’s my golden rule too though there are somethings it misses like cultural understandings of modesty
    Tue, Apr 03 2012 11:57:06
  47. Share
    @miskellaneous @meowtree I remember a moment with my agency’s graphic designers when we cropped a woman’s belly peaking out from her t-shirt
    Tue, Apr 03 2012 11:58:00
  48. Share
    @miskellaneous @meowtree Again, the golden rule worked there. (But you are right @miskellaneous, might not work in every situation.)
    Tue, Apr 03 2012 11:59:46
  49. Share
    Comment: can we look at studies on the use of photos and impact on donors & learn. Also look at ethics vs what works w fundraising?
    Tue, Apr 03 2012 12:07:06
  50. Share
    Comment (mine) and what about participatory media? How often do we promote people’s own photos/videos of themselves/their communities?
    Tue, Apr 03 2012 12:07:55
To finalize the call, we heard a summary from Jim of some of the areas that the group could consider forming smaller groups to dig into and work on further, including: 
  • Issues around consent, alternative ways to obtain consent, release forms, and how to get truly informed consent.
  • Ethics of both taking photos and ethics of using photos – these are related yet separate issues.
  • What makes for a good NGO photo? What’s a good vs bad photo? What works and what doesn’t?
  • How do you grow your options for getting more high quality photos? How to train your staff on good photography? How to find and work with good freelance photographers? How to plan out a shoot and put the right amount of time into it? How to ensure photos are taken ethically?
  • Creating a photo policy, what does a good photo policy look like? what should it contain?
  • How to tell better stories? You can document your programs with photos and you can tell visual stories – these are 2 different things….
  • Getting good photo captions. If you don’t have good captions, photos are less useful.
  • Other places to source photos; eg., if you don’t have the photos you need, where can you go to get them?
  • Photo journalism vs NGO photography – similar yet different, different approaches and goals. Let’s discuss this.
  • Vocabulary for talking about photos in order to articulate to staff why one photo better than another. Turning gut sense into language and tools.
  • Looking at studies on the use of photos and their impact on donors, what can we learn from that? How to reconcile the different set of ethics that we may find in terms of ‘what works’ for fundraising and what is ethical?
  • What about participatory media and people portraying themselves and their own images
  • An Ombudsperson within INGOs who can defend the rights of those being photographed
  • The question of how people perceive you when you go from doing program work to becoming a photographer in the same afternoon. 
  • The related question about what happens when your organization makes you do both things? Who owns the photos? Do you get paid if your organization uses them? What if you are using your own equipment? How is your organization using you if that’s not your job in the first place? What are you expected to do and how much of this should you actually be doing?
  • Budgeting. We need to begin inserting budget into the conversation. How much can we pay photographers, or do we invest in training our own staff?
  1. Share
    Well pointed out by @miskellaneous: our “golden rule” re. depiction of “the Other” sometimes “misses cultural understandings of modesty”.
    Tue, Apr 03 2012 12:08:55
  2. Share
    However, I still believe some “golden rule” is better than none, and the bottom line should be: err on the side of caution.
    Tue, Apr 03 2012 12:10:15
  3. Share
    Comment: What about when you’re asked to be both a “program” person and also take comms/PR photos? How does community view you?
    Tue, Apr 03 2012 12:08:59
  4. Share
    Comment: what are the rules when your focus is pgm, but ‘photographer’ is added to your task list before you go out to ‘the field’?
    Tue, Apr 03 2012 12:10:10
  5. Share
    @meowtree @julienne_l I work with youth and struggle with this a lot. How do you keep integrity and get ppl to pay attention? #povertyporn
    Tue, Apr 03 2012 12:04:39
  6. I’m looking forward to continuing the discussions as this is an issue that constantly jumps out at me. It’s fantastic to know that there is such a strong contingent of NGO staff who are keen to address the issues around how we take and how we use photographs of the people that we work with.
  7. Share
    That’s it for tweets from @coregroupdc conversation on #povertyporn, photos, ethics and values. More later – discussions will continue.
    Tue, Apr 03 2012 12:11:55

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Does ‘openness’ enhance development?

This was the question explored in a packed Room 3 (and via livestream and Twitter) on the last day of the ICTD2012 Conference in Atlanta, GA.

Panelists included Matthew Smith from the International Development Research Center (IDRC), Soren Gigler from the World Bank, Varun Arora from the Open Curriculum Project and Ineke Buskens from Gender Research in Africa into ICTs for Empowerment (GRACE). The panel was organized by Tony Roberts and Caitlin Bentley, both pursuing PhD’s at ICT4D at Royal Holloway, University of London. I was involved as moderator.

As background for the session, Caitlin set up a wiki where we all contributed thoughts and ideas on the general topic.

“Open development” (sometimes referred to as “Open ICT4D“) is defined as:

“an emerging area of knowledge and practice that has converged around the idea that the opening up of information (e.g. open data), processes (e.g. crowdsourcing) and intellectual property (e.g. open source) has the potential to enhance development.”

Tony started off the session explaining that we’d come together as people interested in exploring the theoretical concepts and the realities of open development and probing some of the tensions therein. The wiki does a good job of outlining the different areas and tension points, and giving some background, additional links and resources.

[If you’re too short on time or attention to read this post, see the Storify version here.]

Matthew opened the panel giving an overview of ‘open development,’ including 3 key areas: open government, open access and open means of production. He noted that ICTs can be enablers of these and that within the concept of ‘openness’ we also can find a tendency towards sharing and collaborating. Matthew’s aspiration for open development is to see more experimentation and institutional incentives towards openness. Openness is not an end unto itself, but an element leading to better development outcomes.

Soren spoke second, noting that development is broken, there is a role for innovation in fixing it, and ‘open’ can contribute to that. Open is about people, not ICTs, he emphasized. It’s about inclusion, results and development outcomes. To help ensure that what is open is also inclusive, civil society can play an ‘infomediary‘ role between open data and citizens. Collaboration is important in open development, including co-creation and partnership with a variety of stakeholders. Soren gave examples of open development efforts including Open Aid Partnership; Open Data Initiative; and Kenya Open Government Portal.

Varun followed, with a focus on open educational resources (OER), asking how ordinary people benefit from “open”. He noted that more OER does not necessarily lead to better educational outcomes. Open resources produced in, say, the US are not necessarily culturally appropriate for use in other places. Open does not mean unbiased. Open can also mean that locally produced educational resources do not flourish. Varun noted that creative commons licenses that restrict to “non-commercial” use can demotivate local entrepreneurship. He also commented that resources like those from Khan Academy assume that end users have a computer in their home and a broadband connection.

Ineke spoke next, noting that ‘open’ doesn’t happen in a vacuum. Sometimes power relations become more apparent when things become open. She gave the example of a project that offered free computer use in a community, yet men dominated the computers, computers were available during hours when women could not take advantage of them, and women were physically pushed away from using the computers. ‘This only has to happen once or twice before all the women in the community get the message,’ she noted. The intent behind ‘open’ is important, and it’s difficult to equalize the playing field in one small area when working within a broader context that is not open and equalized. She spoke of openness as performance, and emphasized the importance of thinking through the questions: openness for whom? openness for what?

[Each of the presenters holds a wealth of knowledge on this topic and I’d encourage you to explore their work in more detail!]

Following the short comments from panelists, the room split into several groups for about 15 minutes to discuss points, tensions, and questions on the concept of open development. (See the bottom of the wiki page for the full list of questions.)

We came back together in plenary to discuss points from the room and those coming in from Twitter, including:

  • Should any research done with public funds be publicly open and available? This was a fundamental values question for some.
  • Can something be open and not public? Some said that no, if it’s open it needs to be public. Others countered that there is some information that should not be public because it can put people at risk or invade privacy. Others discussed that open goods are not necessarily public goods, rather they are “club” goods that are only open to certain members of society, in this case, those of a certain economic and education level. It was noted that public access does not equal universal availability, and we need to go beyond access in this discussion.
  • Is openness fundamentally decentralizing or does it lead to centralization? Some commented that the World Bank, for example, by making itself “open” it can dominate the development debate and silence voices that are not within that domain. Others felt that power inequalities exist whether there is open data or not. Another point of view was that the use of a particular technique can change people without it being the express intent. For example, some academic journals may have been opening up their articles from the beginning. This is probably not because they want to be ‘nice’ but because they want to keep their powerful position, however the net effect can still be positive.
  • How to ensure it’s not data for data’s sake? How do we broker it? How do we translate it into knowledge? How does it lead to change? ‘A farmer in Niger doesn’t care about the country’s GDP,’ commented one participant. It’s important to hold development principles true when looking at ‘openness’. Power relations, gender inequities, local ownership, all these aspects are still something to think about and look at in the context of ‘openness’.

The general consensus was that it is important to fight the good fight, yes, but don’t lose sight of the ultimate goal. Open for whom? Open for what?

As organizers of the session, we were all quite pleased at the turnout and the animated debate and high level of interest in the topic of ‘open development’. A huge thanks to the panelists and the participants. We are hoping to continue the discussions throughout the coming months and to secure a longer session (and a larger room) for the next ICTD conference!

Note: New Tactics is discussing “Strengthening Citizen Participation in Local Governance” this week. There are some great resources there that could help to ground the discussion on ‘open development’.

Visit the ‘does openness enhance development’ wiki for a ton of resources and background on ‘open development’!

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This is a guest post from Jamie Lundine, who has been collaborating with Plan Kenya to support digital mapping and governance programming in Kwale and Mathare. The original was published on Jamie’s blog, titled Information with an Impact. See part 1 of this series here: Digital Mapping and Governance: the Stories behind the Maps.

Mapping a school near Ukunda, Kwale County

Creating information is easy. Through mobile phones, GPS devices, computers (and countless other gadgets) we are all leaving our digital footprints on the world (and the World Wide Web). Through the open data movement, we can begin to access more and more information on the health and wellbeing of the societies in which we live. We can create a myriad of information and display it using open source software such as Ushahidi, OpenStreetMap, WordPress, and countless other online platforms. But what is the value of this digital information? And what impact can it have on the world?

Youth Empowerment Through Arts and Media (YETAM) is project of Plan International which aims to create information that encourages positive transformation in communities. The project recognizes young people as important change agents who, despite their energy and ability to learn, are often marginalized and denied opportunities.  Within the YETAM project, Plan Kenya works with young people in Kwale County (on the Coast of Kenya) to inspire constructive action through arts and media – two important channels for engaging and motivating young people.

Information in Kwale County

Kwale County is considered by Plan International to be a “hardship” area. Despite the presence of 5-star resorts, a private airport and high-end tourist destinations on Diani beach, the local communities in Kwale County lack access to basic services such as schools, health facilities and economic opportunities. Young people in the area are taking initiative and investigating the uneven distribution of resources and the inequities apparent within the public and private systems in Kwale County.

As one component of their work in Kwale, Plan Kenya is working with the three youth-led organizations to create space for young people to participate in their communities in a meaningful, productive way. There are different types of participation in local governance – often times government or other agencies invites youth to participate (“invited space”) as “youth representatives” but they are simply acting to fill a required place and are not considered  within the wider governance and community structures.

Youth representation can also be misleading as the Kwale Youth and Governance Coalition (KYGC) reports that “youth representatives” aren’t necessarily youth themselves – government legislation simply stipulates that there must be someone representing the youth – but there is no regulation that states that this person must be a youth themselves (they must only act on behalf of the youth). This leaves the system open to abuse (the same holds true for “women’s representative” – you can find a man acting on behalf of women in the position of women’s representative).  Plan Kenya and the young people we met are instead working to “create space” (as opposed to “a place”) for young people in community activism in Kwale County.

The 5 weeks we spent in Kwale were,the beginning of a process to support this on-going work in the broad area of “accountability” – this encompasses child rights, social accountability and eco-tourism. The process that began during the 5 weeks was the integration of digital mapping and social media to amplify voices of young people working on pressing concerns in the region.

To create the relevant stakeholders and solicit valuable feedback during the process of the YETAM work on digital mapping and new media, our last 3 days in Kwale were spent reviewing the work with the teams. On Thursday November 10th, we invited advisors from Plan Kwale, Plan Kenya Country Office, the Ministry of Youth Affairs and officers from the Constituency Development Fund to participate in a half-day of presentations and feedback on the work the young people had undertaken.

By far the work that generated the most debate in the room was the governance tracking by the KYGC. The team presented the Nuru ya Kwale blog which showcased 28 of the 100 + projects the youth had mapped during the field work. They classified the 28 projects according to various indicators – and for example documented that 23 of the projects had been completed, 1 was “in bad progress”, 2 were “in good progress” and 1 “stalled.”

The CDF officers (the Chairman, Secretary and Treasurer of the Matuga CDF committee in Kwale County) were concerned with the findings and questioned the methodology and outcome of the work.  They scrutinized some of the reports on the Nuru ya Kwale site and questioned for example, why Mkongani Secondary School was reported as a “bad” quality project. The officials wanted to know the methodology and indicators the team had used to reach their conclusions because according to the representatives of the CDF committee, the auditors gave the Mkongani Secondary School project a clean bill of health.

One important message for the youth based on feedback on their work was the need to clearly communicate the methodology used to undertake the documentation of projects (i.e. what are the indicators of a project in “bad” progress? how many people did you interview? Whose views did they represent?).

There is significant value in presenting balanced feedback that challenges the internal government (or NGO) audits – for example the data on Kenya Open Data documents that 100% of CDF money has been spent on the Jorori Water Project mentioned above, but a field visit, documented through photos and interviews with community members reveals that the project is stalled and left in disrepair. This is an important finding – the youth have now presented this to the relevant CDF committee. The committee members were responsive to the feedback and, despite turning the youth away from their offices the previous month, invited them to the CDF to get the relevant files to supplement some of the unknown or missing information (i.e. information that people on the ground at the project did not have access to, such as for example, who was the contractor on a specific project, and what was the project period).

Kwale youth with staff from Plan Kenya, officers from the CDFC and the local Youth Officer

Samuel Musyoki, Strategic Director of Plan Kenya who joined the presentations and reflections on November 10th and 11th, reported that:

“The good thing about this engagement is that it opened doors for the youth to get additional data which they needed to fill gaps in their entries. Interestingly, they had experienced challenges getting such data from the CDF. I sought to know form the CDFC and the County Youth Officer if they saw value in the data the youth were collecting and how they could use it.

The County Youth Officer was the most excited and has invited the youth to submit a business proposal to map Youth Groups in the entire county. The mapping would include capturing groups that have received the Youth Enterprise Fund; their location; how much they have received; enterprises they are engaged in; how much they have repaid; groups that have not paid back; etc. He said it will be an important tool to ensure accountability through naming and shaming defaulters.

The 5 weeks were of great value — talking to quite a number of the youth I could tell — they really appreciate the skill sets they have received-GIS mapping; blogging; video making and using the data to engage in evidence based advocacy. As I leave this morning they are developing action plans to move the work forward. I sought assurance from them that this will not end after the workshop. They had very clear vision and drive where they want to go and how they will work towards ensuring sustained engagement beyond the workshop.”

The impact of digital mapping and new media on social accountability is still an open question. Whether the social accountability work would have provoked similar feedback from duty bearers if presented in an offline platform (for example in a power point presentation) instead of as a dynamic-online platform is unknown.

The Matuga CDF officers were rather alarmed that the data were already online and exposed their work in an unfavourable light (in fairness, there were some well-executed projects as well). There is a definite need to question the use of new technology in governance work, and develop innovative methods for teasing out impact of open, online information channels in decision-making processes and how this is or isn’t amplifying existing accountability work.  There is definite potential in the work the young people are undertaking and the government officers consulted, from the Ministry of Youth Affairs and local CDF Committee (CDFC) stated that they were “impressed by the work of the youth”.

Within the community development systems and particularly the structure of devolved funding, there is a gap in terms of monitoring and evaluation (M&E) that the CDF committee to date has not been able to play effectively. As Samuel Musyoki stated the youth “could watch to ensure that public resources are well utilized to benefit the communities.” The Youth Officer even invited the youth to submit proposals for assistance in buying GPS gadgets and computers to strengthen this work.

Continuing the on and offline integration

As discussed, the work in Kwale on various issues is dynamic and evolving. The 5 weeks we spent with the teams were meant to provide initial trainings and support and to catalyse action that would be continued by the youth in the area, with support from Plan Kenya. Not only did we provide training to the young people, but Plan Kwale staff were also involved in the process and started documenting their work through the tools and techniques introduced by our team. With these skills, the Plan Kwale staff will support the on-going field mapping and new media work. We are also available to provide remote assistance with questions about strategies and technical challenges.

Some of the future activities include:

  • Holding a “leaders forum” during which the youth interact with a wider cross-section of stakeholders and share their work.
  • Continuing work on their various websites – updating the sites with results from social auditing work to be carried out throughout the last weeks of November, as well as digitizing previous information collected during historical social auditing.
  • Validating the data by revisiting some project sites and documenting projects that haven’t been done yet, gathering stories from some of the Project Management Committees, taking more photos, and potentially conducting surveys within the communities to get more representative views on project evaluations.
  • Each group also needs to develop a more structured advocacy strategy to direct their activities in these areas.
  • All teams expressed interest in developing proposals to submit to the Ministry of Youth Affairs, through the Youth Enterprise Fund and CDF Committee, based on the suggestion of potential funding for this process. Plan Kwale staff, as well as some of the Country Office advisers offered to support the youth in developing these proposals.
  • Most importantly, the teams want to consult the wider community in their respective areas to demonstrate the relevance of YETAM, including the skills they have gained, to the community stakeholders (beyond the relevant government authorities

The potential of new technologies, including digital mapping to promote accountability, is only as powerful as the offline systems into which it is integrated. Without offline engagement, existing community systems of trust and recognition will be threatened and thus undermine any online work. The youth must remain grounded within their existing work and use new technology to amplify their voices, build their network, share their stories and lessons and learn from and engage with others.

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This is a guest post from Jamie Lundine, who has been collaborating with Plan Kenya to support digital mapping and governance programming in Kwale and Mathare.

Throughout October and November 2011, Plan Kwale worked through Map Kibera Trust with Jamie Lundine and Primoz Kovacic, and 4 young people from Kibera and Mathare, to conduct digital mapping exercises to support ongoing youth-led development processes in Kwale county. One of the important lessons learned through the Trust’s work in Kibera and Mathare is that the stories behind the mapping work are important for understanding the processes that contribute to a situation as represented on a map. To tell these stories and to complement the data collection and mapping work done by the youth in Kwale, the Map Kibera Trust team worked with the Kwale youth to set up platforms to share this information nationally and internationally. Sharing the important work being done in Kwale will hopefully bring greater visibility to the issues which may in the longer term lead to greater impact.

Sharing stories of local governance

To support their work on social accountability, the Kwale Youth and Governance Consortium (KYGC) mapped over 100 publicly and privately funded community-based projects. The projects were supported by the Constituency Development Fund (CDF), Local Area Development Fund (LATF), NGOs and private donors. As one channel of sharing this information, the Consortium set up a blog called Nuru ya Kwale (Light of Kwale). According to KYGC the blog “features and addresses issues concerning promotion of demystified participatory community involvement in the governance processes towards sustainable development. We therefore expect interactivity on issues accruing around social accountability.” This involves sharing evidence about various projects and stories from the community.

One example is the documentation of the Jorori Water project in Kwale; through the mapping work, the Governance team collected details of the constituency development fund (CDF) project. The funding allocated to upgrade the water supply for the community was 6,182,960 ksh (approximately 73,000.00 USD). From their research the KYGC identified that the Kenya Open Data site reported that the full funding amount has been spent.

A field visit to the site however revealed that project was incomplete and the community is still without a stable water supply, despite the fact that the funding has been “spent.”

Jorori Water Project, built using approximately 6.2 million shillings (73, 000.00 USD)

Read more about the questions the team raised in terms of the governance of CDF projects, including the detailed the project implementation process and some reflections on why the project stalled. This is information on community experiences (tacit information) that is well-known in a localized context but has not been documented and shared widely. New media tools, a blog in this case, provide free (if you have access to a computer and the internet) platforms for sharing this information with national and international audiences.

Addressing violence against children and child protection

Another blog was set up by the Kwale Young Journalists. The Young Journalists, registered in 2009, have been working with Plan Kwale on various projects, including Violence against Children campaigns. The group has been working to set up a community radio station in Kwale to report on children’s issues. Thus far, their application for a community radio frequency has encountered several challenges. New media provides an interim solution and will allow the team to share their stories and network with partners on a national and internal stage.

The Kwale Young Journalists worked with Jeff Mohammed, a young award-winning filmmaker from Mathare Valley. The YETAM project not only equips young people with skills, but through peer-learning establishes connections between young people working on community issues throughout Kenya. The programme also provides young people with life skills through experiential learning – Jeff reflects on his experience in Kwale and says:

Jeff and the Kwale Young Journalists shooting a scene from “The Enemy Within”

“My knowledge didn’t come from books and lecturers it came from interest, determination and persistence to know about filmmaking and this is what I was seeing in these Kwale youths. They numbered 12 and they were me. They are all in their twenties and all looking very energetic, they had the same spirit as mine and it was like looking at a mirror. I had to do the best I could to make sure that they grasp whatever I taught.”

Jeff worked with the Young Journalists on a short film called “the Enemy Within.” The film, shot with flip-cameras, tells the story of 12-year-old girl who is sold into indentured labour by her parents to earn money for her family. During the time she spends working, the young girl “falls prey of her employer (Mr.Mtie) who impregnates her when she is only 12 years old.” Jeff reflects that “early pregnancies are a norm in the rural Kwale area and what the young filmmakers wanted to do is to raise awareness to the people that its morally unacceptable to impregnate a very young girl, in Enemy Within the case didn’t go as far because the village chairman was bribed into silence and didn’t report the matter to higher authorities.” This is a common scenario in Kwale, and the young journalists plan to use the film in public screenings and debates as part of their advocacy work in the coming months.

Jeff and the Kwale Young Journalists shot the film in four days – they travelled to Penzamwenye, Kikoneni and also to Shimba Hills national park to shoot 7 scenes for the movie. Read more about Jeff’s reflections on working with the Kwale Young Journalists on his blog.

Sharing ecotourism resources

The Dzilaz ecotourism team – a group that encourages eco-cultural tourism in Samburu region of Kwale county — also integrated social media into their work. During the last week (November 8th-12th) the group set up a blog to market the community resources, services and products. They also plan to document eco-culture sites and the impact that eco-tourism can have on the community. As of November 10th, 2011 the Dzilaz team had already directed potential clients to their website and thus secured a booking through the information they had posted.

The importance of telling the stories behind the maps

One important component to mapping work is to tell the stories behind the map. The three groups in Kwale are working to build platforms to amplify their grassroots level work in order to share stories and lessons learned. The information documented on the various platforms will develop over time and contribute to a greater understanding of the processes at a local level where youth as young leaders can intervene to begin to change the dynamics of community development.

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Original published on the Guardian’s Poverty Matters site as part of a series of year-end reflection pieces.

An Egyptian anti-government protester holds a flag in Cairo's Tahrir Square earlier this year. Photograph: Miguel Medina/AFP/Getty Images

Waking one lazy Sunday morning and checking my Twitter feed, the first link I clicked on was a video of the Egyptian military beating unarmed protesters. The second was a series of Lego reconstructions of key moments in 2011, including the now-famous campus policeman pepper spraying unarmed student protesters in the face. It’s impossible to look back on 2011 without recalling the massive number of people who joined in worldwide protests to push for openness and inclusion – financial, political and social. No less memorable is the violence with which those protests were met.

As 2012 approaches, protesters across the world continue to occupy public spaces and fight for a voice in how things are run. They seek greater transparency, and new means of participating in social, financial and political life.

Many of 2011’s more horrifying and memorable images – captured on mobile phones, and generating global outrage and solidarity – involved systemic repression by the powers-that-be. Progress has been made in some countries, but sadly it’s not clear what the end result of the world’s uprisings will be.

Inclusion was not only a theme of large-scale world events, it was also key in aid and development. Organisations continued to push for adolescent girls’ inclusion in development initiatives and to emphasise that the most excluded and marginalised populations need to be reached in order to advance towards shared development objectives such as the millennium development goals. In June 2011, in a clear move forward on inclusion, the UN endorsed the rights of gay, lesbian and transgender people, yet the world still has a very long way to go.

Another central themein 2011 was openness. Whether it was the World Bank’s open data site, the Open Government Partnership (OGP), theInternational Aid Transparency Initiative (IATI), the Busan high level forum on aid effectiveness, the increase in “fail faires“, or grassroots initiatives pushing for more transparency – in aid and government funding as well as political decision making – “open” was everywhere.

As yet, however, the trend hasn’t reached quite far enough, and it would be good if it expanded in 2012 to encompass banks and other private sector entities. Hopefully, openness can help to advance inclusion and itself become more inclusive. All this amazing, open data needs to be re-used and it needs to connect back with people who might not be technology or data experts, have an internet connection or speak one of the major languages.

I hope 2012 sees greater effort to support communities and local organisations to access and use open data. I also hope there will be more effort to understand what information communities and local groups need to improve their own situations and exact more accountability and better governance from aid agencies, governments, service providers and the private sector.

Along with inclusion and openness, authenticity was a key concept in 2011. I enjoyed seeing critiques of simplistic media pieces about “the poor” and “the excluded”. Lakota youth, for instance, responded in a video to a Forbes [should be ABC] piece about poverty and hardship on reservations, emphasising: “We’re more than that.”. The Forbes piece, headlined “If I was a poor black kid“, caused a huge stir and response. One close reading of simplistic mainstream journalism called out the author for habitually ignoring the complex, systemic causes of poverty and exclusion.

I look forward to hearing more voices in these debates in 2012, continued questioning of simplistic messages, and more authentic reporting. New media can help previously excluded people tell their own, unspun stories and comment on simplistic reporting about them elsewhere. I hope aid and development agencies will increasingly support this, not as a gimmick or marketing ploy, but as a core element of their work and a way to better understand and share the issues and opinions of the people they aim to support through their programmes.

My wish for 2012 is that the world makes serious gains in reducing social, political and financial exclusion, in advancing participatory and accountable governance, and in achieving a better distribution of power and resources. Hopefully, aid and development organisations will continue to make progress in understanding what inclusion, openness, and authenticity in the global landscape mean for the kinds of programmes they fund and support.


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If you have any sort of curiosity about how youth across sub-Saharan Africa

are engaged in social accountability and participatory governance, I suggest downloading and reading the PLA Special Issue 64 on Young citizens: youth and participatory governance in Africa.

[Update: In French now, too!]

PLA 64 goes in depth on the involvement of youth in governance, the particular challenges that youth face in this area and ways young people are overcoming marginalization to participate and make change. It talks through key theories related to good governance, social accountability and social audits and shows concrete examples of putting them into action.

‘Social accountability can be defined as an approach towards building accountability that relies on civic engagement, i.e. in which it is ordinary citizens and/or civil  society organisations who participate directly or indirectly in exacting accountability.  Mechanisms of social accountability can be initiated and supported by the state, citizens or both, but very often they are demand-driven and operate from the bottom-up. Source: Malena et al. (2004).’

Scenes were acted out during the write shop to express how young people might feel about participation and governance initiatives.

PLA 64 aims to share practices that avoid instrumentalizing children and youth or using them as puppets or tools in achieving organizational or political aims. The idea of ‘seeing like a young citizen’ was critical during the writing process, as were authentic examples of youth participation and leadership in good governance and social accountability processes.

‘…Young people in Africa are challenging the norms and structures that exclude them, engaging with the state and demanding accountability. This special issue describes how young people are exercising their right to participate and developing the knowledge, skills and confidence to affect to [sic] change. It explores methods of communication, appraisal, monitoring and research which are involving young people in decision-making spaces. It asks how can we re-shape how young people perceive and exercise citizenship? How can we redefine and deepen the links between young citizens and the state?

This issue demonstrates the persistence, passion and enthusiasm that youth bring to governance processes – and how they are driving change in creative and unexpected ways. It highlights how young Africans are addressing the documentation gap that surrounds youth and governance in Africa and enabling other participatory practitioners – young and old – to learn from their experiences.’

Topics covered in the edition include: youth as young citizens; digital mapping and governance; participatory video; youth poverty forums; youth capturing pastoralist knowledge for policy processes; youth and HIV/AIDS laws; children’s shadow parliaments; mentoring and role modeling to encourage girls’ participation; youth-led violence prevention; local governance work; and budget advocacy.

In addition to the articles by practitioners, researchers, and youth themselves, PLA 64 provides tips for trainers on how to carry out specific activities and programs, exploring expressions and forms of power in youth governance work, conducting a social audit, using a community scorecard as an alternative form of budget tracking when governments lack openness, games to play to engage children in budget monitoring, and conducting youth participatory situation analyses.

The journal closes out with a list of written resources to support youth and participatory governance work, events and training. It also provides links to online or technology enabled examples such as Africa Technology and Transparency Initiative, Daraja, the Technology for Transparency Network, and Twaweza.

PLA 64 offers an opportunity to broaden thinking and learn from youth and practitioners who are involved directly in good governance initiatives in East, West and Southern Africa. It is also a good reminder that although new technologies can enable, enhance or even transform accountability and governance efforts, there are many ways to work on accountability and good governance, and technology is not always the driving force behind this work.

*****

Background: A call for submissions to the PLA journal went out about a year ago. Submissions were then reviewed and ranked by an editorial team. Final authors selected were from Kenya, Zimbabwe, Sierra Leone, Nigeria, Mali, Senegal, Lesotho, the US, the UK, Ghana, Germany, Cameroon, Somalia and Liberia. Authors attended a “write shop” organized by Plan UK, the Institute of Development Studies (IDS), and the International Institute for Environment and Development (IIED) in March to share different youth participatory governance initiatives, reflect on challenges and successes therein, gather tips on better writing, and write up final articles. I attended the write shop and a colleague and I have an article included on digital mapping and local governance work.

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Civil society has been working for years on participation, transparency, accountability and governance issues. Plenty of newer initiatives (small and large) look at new technologies as a core tool in this work. But are these groups talking and learning from each other? What good practices exist for using new technologies to improve transparency, accountability and governance? What are some considerations and frameworks for thinking about the role of new technologies in this area of work? What needs consideration under this broad theme of good governance?

Tuesday’s Technology Salon* in New York City focused on those issues, kicked off by our two discussants, Hapee de Groot from Hivos and Katrin Verclas from Mobile Active. Discussion ensued around the nuances of how, with whom, when, why, and  in conjunction with what do new technologies play a role in transparency, accountability and good governance.

Some of the key points brought up during the Salon**:

What is “good governance?”  The overall term could be divided into a number of core aspects, and so the discussion is a big one and it’s complicated. Aid transparency is only one small part of the overall topic of good governance.

The World Bank definition includes aspects of:

  • Participation of citizens in political processes, freedom of expression and  association, free media
  • Political stability and absence of violence
  • Government effectiveness in the delivery of services
  • Regulatory quality, rule of law
  • Control of corruption

There’s a need to look at governments and aid, but also to look at the private sector. Some commented that aid transparency is in vogue because donors can drive it but it’s perhaps not as important as some of the other aspects and it’s currently being overemphasized. There are plenty of projects using ICTs and mobiles in other areas of governance work.

More data doesn’t equal more accountability. Data does not equal participation. Can mobile phones and other ICTs or social media reduce corruption? Can they drive new forms of participation? Can they hold power accountable in some ways? Yes, but there is no conclusive evidence that the use of new technology to deliver data down from governments to people or up from people to governments improves governance or accountability. The field of tech and governance suffers from ‘pilotitis’ just like the field of ICT4D. Some participants felt that of course open data doesn’t automatically equal accountability and it was never the idea to stop there. But at the same time, you can’t have accountability without open data and transparency. Opening the data is just the first step in a long road of reaching accountability and better governance.

Efficient vs transformational. Transactional efficiency within a system is one thing. Transformation is another. You can enhance an existing process from, say, writing on paper to calling on a landline to texting in information, thereby improving accuracy and speed. But there is something more which is the transformational side. What’s most interesting perhaps are those ways that ICTs can completely alter processes and systems. Again, there are a lot of promising examples but there is not much evidence of their impact at this point. One participant noted that current evidence seems to point toward the integration of mobiles (and other ICTs) into existing process as having a greater impact and quicker uptake within large, bureaucratic systems than disruptive use of new technologies. But the question remains – Are the systems good systems or should/could ICTs transform them to something totally different and better or can ICTs help do away with poorly working systems entirely, replacing them with something completely new?

Is open data just a big show? Some alluded to opaque transparency, where a government or another entity throws up a bunch of data and says “we are being open” but there is no realistic way to make sense of the data. Some felt that governments are signing onto open data pacts and partnerships as a fake show of transparency. These governments may say, “The data base is available. Go ahead and look at it.” But it costs a lot of money and high level skills to actually use the data. In addition, there is a need for regulatory frameworks and legislation around openness. Brazil was given as an example of a country that has joined the open government partnership, but as yet has no regulatory framework or freedom of information act, even though the country has a beautiful open government website. “Checks and balances are not inherent in the mobile phone. They need to be established in the legislation and then can be enhanced by mobile or other technology.” Open Data Hackathons can help turn data into information. The question of “what does open data actually mean?” came up also and the “cake test” was recommended as one way of defining “open”.

Is open data an extractive process?  Some at the Salon cautioned that the buzz around Open Data could be a bit false in some ways, and may be hyped up by private companies who want to make money off of nice data visualizations that they can sell to big donors or governments. The question was raised about how much data actually gets back to those people who provide it so that they can use it for their own purposes? The sense was that there’s nothing wrong with private companies helping make sense of data per se, but one could ask what the community who provided the data actually gets out of this process. Is it an extractive data mining process? And how much are communities benefiting from the process? How much are they involved? Mikel Maron wrote a great post yesterday on the link between open data and community empowerment – I highly recommend reading it for more on this.

Whose data? A related issue that wasn’t fully discussed at the Salon is: who does the information that is being “opened” actually belong to (in the case of household surveys, for example)? The government? The International NGO or multilateral agency who funds a project or research? The community? And what if a community doesn’t want its data to be open to the world – is anyone asking? What kind of consent is being granted? What are the privacy issues? And what if the government doesn’t want anyone to know the number of X people living in X place who fit X description? Whose decision is it to open data? What are the competing politics?

For example, what if an organization is working on an issue like HIV, cholera, violence or human trafficking. What if they want to crowd source information and publicly display it to work towards better transparency and improved service delivery, but the host government country denies the existence of the issue or situation? In one case I heard recently, the NGO wanted to work with government on better tracking and reporting so that treatment/resources could be allocated and services provided, but when the government found out about the project, they wanted control over the information and approval rights. Government went so far in another case as to pressure the mobile service provider who was partnering with the organization, and the mobile service provider dropped out of the project. These are good reminders that information is power and openness can be a big issue even in cases not initially identified as politically charged.

Privacy and security risks. The ubiquity of data can pose huge privacy and security concerns for activists, civil society and emerging democracies and some at the Salon felt this aspect is not being effectively addressed. Can there really be anonymous mobile data? Does the push/drive for more data jeopardize the political ambitions of certain groups (civil society that may be disliked by certain governments)? This can also be an issue for external donors supporting organizations in places like Syria or Iraq. Being open about local organizations that are receiving funding for democracy or governance work can cause problems (eg., they get shut down or people can be arrested or killed).

Can new ICTs weaken helpful traditional structures or systems?  Is new tech removing some middlemen who were an important part of culture or societal structure? Does it weaken some traditional structures that may actually be useful? The example of the US was given where a huge surge of people now engage directly with their congressperson via Twitter rather than via aggregation channels or other representatives. Can this actually paralyze political systems and make them less functional? Some countered, saying that Twitter is somewhat of a fad and over time this massive number of interactions will settle down, and in addition, not everyone gets involved on every issue all the time. Things will sort themselves out. Some asked if politicians would become afraid (someone – help!! there is a study on this issue that I can’t seem to locate) to make some of the secret deals that helped move agendas forward because they will be caught and so openness and transparency can actually paralyze them? In other words is it possible that transparency is not always a good thing in terms of government effectiveness? The example of paying Afghan police directly by mobile phone was given. This initiative apparently ended up failing because it cut decision makers who benefited from bribes out of the loop. Decoupling payments from power is potentially transformational, but how to actually implement these projects when they disrupt so much?

Does new technology create parallel structures? Are parallel structures good or bad? In an effort to bypass inefficient and/or unaccountable systems, in one case, private business owners started their own crime reporting and 911 system to respond and accompany victims to report to the police and follow up on incidents. Questions were raised whether this privatization of government roles was taking justice into ones’ own hands, forcing the government to be accountable, allowing it to shirk responsibilities, or providing a way for government to see an innovation and eventually take on a new and more effective system that had been tried and tested with private funds. This same issue can be seen with parallel emergency reporting systems and other similar uses of ICTs. It may be too early in the game to know what the eventual outcomes of these efforts will be and what the long term impact will be on governance. Or it may be that parallel systems work in some contexts and not in others.

***

The Salon could have gone for much longer but alas, we had to end. Dave Algoso covers some of the other ideas from the Salon in his post Technology for Transparency, Accountability and Governance, including how to approach and define the topic (top down vs bottom up? efficiency vs transformation?) and the importance of measuring impact.

Thanks to UNICEF and Chris Fabian for hosting the Salon. Thanks to Martin Tisne from the Transparency and Accountability Initiative for sparking the idea to choose this topic for the first Technology Salon in NYC, and thanks to Wayan Vota for inviting me to coordinate the series.

Contact me if you’d like to be on the invitation list for future Salons.

*The Technology Salon is sponsored by the UN Foundation’s Technology Partnership with the Vodafone Foundation as a way to increase the discussion and dissemination of information and communication technology’s role in expanding solutions to long-standing international development challenges. Technology Salons currently run in Washington DC (coordinated by@wayan_vota) and San Francisco, with New York City as the latest addition, coordinated by yours truly.

**The Salon runs by Chatham House Rules, so no attribution has been made in the above post.

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