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Archive for the ‘participation’ Category

At last week’s workshop in Kwale, we had the good fortune to have 4 folks from Map Kibera with us to train us on GSP and Open Street Map so that we could support youth in 3 districts where we’re working on the south coast of Kenya (Kwale, Kinango, Msambweni) to map their own communities. Jamie Lundine and Primoz Kovacic are Map Kibera staff, and Kevin Otieno and Millicent Achieng are youth who are trained on mapping. See the video above where Kevin and Millicent talk about the experience or watch it at the link here.

Kevin Otieno from Map Kibera

Both Kevin and Milli have been working with the Map Kibera staff since October, mapping out different areas in Kibera. For our introduction to Map Kibera, they started us off with a general overview of Voice of Kibera.

Kibera was a blank spot on the map (just like Kinango). (Jamie Lundine)

Jamie continued on with an overview of GPS and the Map Kibera project.

How GPS works. (Primoz Kovacic)

Primoz gave us the details on using the GPS devices and Open Street Map.

Hotel Kaskazi LTI Diani is now officially on the map

We practiced by mapping out our hotel, and adding it to Open Street Maps.

Then we went to Kinango District to start making the community map there. We met with the District Official and George, the District Youth Officer, explained why we were there. The DO said he’d heard good things about Map Kibera, and he ‘wanted to meet some of those youth mappers’. He welcomed us to move around the community.

The 4 teams did the first piece of the map, and will continue on with it in the future in Kinango but also in Msambweni and Kwale. The maps can then be used for different purposes, such as looking at existing resources and missing resources, or resource allocation, social auditing (eg., the government said that they built something here but it doesn’t seem to exist), tracking and responding to child protection issues, etc.

In addition to that, the arts and media content that youth produce as part of the project will have a much nicer digital map to sit on than what we currently have available… practically no information exists on digital maps about these 3 areas.

Here’s a video about the community mapping. If you can’t access, try the link here.

I had the pleasure of attending a Nairobi party on my last night in town and meeting up with Mikel Maron and Erica Hagen, who make up the rest of the Map Kibera team. I also ate some really bright pink rice…. yum….

If cotton candy were rice....

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Nothing to do with the topic of this post, but the Kwale coast is gorgeous.

Last week I was in Kwale, at a Plan Kenya hosted workshop as part of the Youth Empowerment through Technology, Arts and Media program. The team at Plan Kwale has been pointedly using ICTs in their community development programs since 2003 (not counting email and Internet of course) when they began working with radio and video as tools for raising awareness about children’s rights.

It’s really impressive to see how they’ve moved forward with very strategic ideas for integrating ICTs to help reach programmatic and development goals, especially in the areas of youth and governance, universal birth registration, and child/youth-led advocacy around rights and protection issues.

Over the 6 day workshop, the main things we wanted to do were:

  • look at the development context in Kwale, Kinango and Msambweni Districts (South Coast areas where Plan operates via the Kwale Office)
  • better understand the perspective of youth in the 3 districts
  • remind ourselves of rights-based approaches to community development
  • discuss youth issues, governance, advocacy, violence against children and gender within the local context
  • look at the ICTs currently being used by youth, communities and Plan in the Kwale Development Area
  • share and discuss new social media and ICT tools and ways they can be used
  • practice using new social media and ICT tools and see if they can be useful and sustainable in the 3 districts
  • determine next steps for integrating social media and new ICTs in specific local initiatives and plan for how to build on them in Plan Kenya’s overall work

Some elements that made the week positively brilliant:

workshop participants

Engaged and committed stakeholders

We were a group about 20, including staff and university student interns from Plan’s Kwale and Kilifi District Offices and Plan’s Country Office in Nairobi; Government District Youth Officers (‘DYOs’) from the Ministry of Youth, Sports and Culture; Youth Council members from Kwale, Kinango and Msambweni; 2 staff from Map Kibera and 2 youth mappers from Kibera.

This mix meant that we had a variety of perspectives and opinions, including those of youth from local communities, partner organizations, local government, frontline staff, protection and governance technical advisors, ICT managers, and senior level program managers. This helped to ensure that we were grounded in reality, technically and thematically sound, able to cross-pollinate and integrate new ideas with solid experience and practice, and take decisions immediately forward to a higher level.

Local partners and youth-youth networking

Peer-peer learning and exchange among all the participants was a big plus. Plan and Map Kibera have very similar visions and values, yet each has its own area of specialized technical expertise and experience.  The youth participants from local councils from the 3 South Coast districts and the youth mappers from Kibera brought different perspectives into the workshop which enriched the discussions.  We all learned a lot from each other. Combining expertise as partners brought the workshop to a whole new level, and will help to ensure that the efforts are sustainable and can be built on and expanded. The youth in Kwale can now extend their skills to more youth in their communities, the youth mappers from Kibera can take home new ideas to improve their work, the university-level interns gained practical experience, and the buy-in from the local government’s District Youth Officers (who manage government funds) in the 3 participating districts can help provide the necessary support to broaden the efforts.

Flexible workshop methodology

We had certain goals that we wanted to achieve and we were clear on that, but we let the agenda flow. We started by taking a deep look at the local context and resources. We heard from local experts in the areas that we wanted to focus on (youth and governance, child protection) as well as community youth and local authorities. We spent time getting to know some new tools and discussing the pros and cons of using them.

Hands-on with FrontlineSMS

Hands On Work

We had practical sessions and hands-on work on blogging, FrontlineSMS, Ushahidi, Map Kibera, and mGESA (a local application of the mGEOS mobile platform co-developed by Plan Kenya, Plan Finland, University of Nairobi and Pajat Management and being piloted in Kilifi).

This was important for helping participants feel confident about doing some of the work once the training team was gone. I imagine however that more practice will be needed during some follow up sessions, as most of the participants don’t have regular computer and Internet access for enhancing their skills on a daily basis with additional practice and exploration.

We spent one day mapping our Hotel on Open Street Maps, and another day in Kinango, mapping specific points in 4 teams.  Lessons learned during hands-on work included the importance of engaging and involving the community ahead of time, so that rumors about why people are mapping the community don’t fly. In my group, for example, we were moving around with George the District Youth Officer from Kinango. Someone that he ran into joked to him “Oh, now Kinango is going up for sale!”  A joke, but nonetheless if people don’t know why we were mapping, this or other rumours can quickly spread. (See the video about mapping in Kinango at this link and the background blog post here.)

End goals + new tools + back again

By starting with people’s expectations for the workshop, analysis of the local context, and an understanding of the goals that youth and staff wanted to achieve together, we could be sure that we stayed true to where we wanted to end up. At the same time, by learning about new tools, things that weren’t possible before became imaginable and people started to innovate and mix their existing knowledge and experience with some new ideas.

Combining the two, and having a good variety of perspectives in the room and a lot of space for discussion and practice means that next steps will be more achievable and sustainable, because people are clear and agree about where they want to go, and they feel capable of incorporating some new tools and ideas to get there.

The tools

We explored a number of new(ish) tools at the workshop. They had been identified over the past couple years due to their use by Plan or other organizations in areas such as: community development work, violence tracking, advocacy, governance and social auditing.  We talked about mobile phones, email, Internet, Facebook, Hi5, Google search and Google maps. We did a quick overview of Voice of Kibera, use of GPS, Open Street Maps, FrontlineSMS, Ushahidi, the YETAM project, the PlanYouth website, and a Plan pilot project in Benin using SMS to track violence against children.

The first day, the context analysis was very focused on youth and governance, transparency and social auditing, so we pulled out the 10 Tactics video by Tactical Technology Collective (which @hapeeg had given to me a couple days earlier). This video series talks about 10 tactics for turning information into action. It really sparked ideas among the participants for how they could use social media and ICTs in social accountability work and human rights/child rights work.  Map Kibera partners also shared a tool developed by SODNET (SMS for social auditing of the Constituency Development Fund).

We talked about the use of mapping and SMS in child protection work. One of the main child protection issues in the south coast area is the distance that a child, girl, family has to travel in order to report an abuse. Women’s lack of economic power, inability to own property and the importance of marriageability also mean that often women and girls feel unable to speak out or protest abuse when it’s happening. It’s still not certain what role ICTs can play in this context given the risks involved to those who report, but Plan’s child protection point person, Mohammad, is planning to host a series of meetings with local child protection authorities to discuss possible ways forward.

Digital mapping was immediately cataloged as an important tool for identifying resources, advocating for services and holding government accountable through social auditing. It was also recognized as a potential income generator once areas, shops and local businesses could be added to an on-line map, or if youth could purchase GPS units with funding from the District Youth Office and charge for their GPS services. George, the District Youth Officer for Kinango talks in this video about how mapping can be useful to the Kinango community, even if most members don’t have access to computers and broad band. (Click the link or watch below)

Information and communication gap analysis –> ICT integration plans

ICT integration for youth and governance program

Early on in the workshop, we worked in 2 groups to analyze the goals for the Youth and Governance and the Child Protection programs that Plan is supporting in Kwale. The groups discussed the information and communication gaps that needed to be filled in order to move towards the goals of the 2 initiatives. We looked at what ICT tools might best help reduce the gaps, from existing traditional tools (like meetings, face-to-face advocacy, drama, town criers, radio) to those new(ish) tools that we had discovered (see above paragraph) that might be useful to try out given the goals in the 2 key areas. The groups revisited this gap analysis on the last day after having had more hands-on use of the different tools and turned the gap analysis into an action plan.

ICT integration for child protection programs

Management buy-in and leadership

While the 2 groups worked on local action plans for integrating ICTs into their work, senior management from Plan’s Kenya office created their own action plan for how to build on the workshop experience, engage mid-level managers and other key staff in ICT integration, further develop partnerships and solidify cross-cutting incorporation of ICTs into Plan’s work in Kenya. The Kwale and Kilifi program units have been innovators within Plan for several years. Learning from, supporting and building on concrete work that they are doing on the ground allows for a solid and feasible country strategy based on reality. Having a strategy built from the ground up and with solid support and buy-in from national management means that there is less risk of donor led ICT funding, and more probability that new resources mobilized for ICT work go towards real needs and have better results.

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Group work at a regional consultation

Children and adolescent’s participation in decisions that affect them is key. More and more, decision makers are realizing that they need to consult with children when they are making decisions about children, meaning that children have more opportunities to weigh in on issues that impact on their lives.

Not knowing how to manage a good participation process or not listening to past lessons learned, however, can make it difficult for children and adolescents to take advantage of opportunities offered them to input into these decisions.

Children’s rights to participate

A child is anyone under the age of 18.  According to the UN Convention on the Rights of the Child (UN CRC), in addition to survival, development and protection rights, children also have participation rights.

  • Children have rights to be listened to, to freely express their views on all matters that affect them, and to freedom of expression, thought, association and access to information.
  • Participation should promote the best interest of the child and enhance the personal development of each child.
  • All children have equal rights to participation without discrimination.
  • All children have the right to be protected from manipulation, violence, abuse and exploitation

from the “Minimum Standards for Children’s Participation 10th draft”, written by Helen Veitch,*drawing on Articles 2, 3, 12, 13, 17, 19, 34 and 36 in the UN Convention on the Rights of the Child

What are the principles of participation? (Summarized from the above document)

An ethical approach: transparency, honesty and accountability

Adults involved need to follow ethical and participatory practices and put children’s best interests first. Because there are power and status imbalances between adults and children.  An ethical approach is needed in order for children’s participation to be genuine and meaningful.

A child friendly environment

The atmosphere should be safe, welcoming and encouraging.  Because in order for children to feel comfortable participating they need to feel safe and supported.

Equality of opportunity

Space should be ensured for those groups of children who typically suffer discrimination and are often excluded from activities. Because children, like adults, are not a homogeneous group and participation should be open to all.

Participation promotes the safety and protection of children

Child protection policies and procedures are an essential part of participatory work with children. Because organisations have a duty of care to children with whom they work and everything should be done to minimize the risk to children of abuse and exploitation or other potentially negative consequences of their participation.

Child participation in national, regional and global consultations

Children’s right to participate is key. However in practice, a safe and open environment for child participation at national, regional and global events can be difficult to ensure. It requires resources as well as a great deal of preparation.

Over the past several years, I’ve participated in some disappointing events where:

  • lessons learned about effective child participation and child protection were ignored
  • those tasked with ensuring child participation and protection were powerless to influence event organizers to ensure quality and safe participation
  • those organizing the event or sending children to it simply had no idea that there are standards and protocols and plenty of lessons learned that they should have taken into consideration.

Minimum standards for child participation

For example, back in 2005, several organizations in East Asia and the Pacific* collaborated to produce minimum standards for child participation in national and regional consultation events. These were initially developed for the UN Study on Violence against Children.

They offer a comprehensive overview of how to manage child participation and can be used as a guide for other national, regional or global events where children participate.  They should be considered whenever organizing, hosting or participating in an event where children are being consulted or their participation is desired.

You can have the most amazing and wonderful children present and the very best intentions, but fall very short of your goals of quality child participation because logistics and organization are poor and/or child participation and protection protocols are not followed.

What often goes wrong?

Child participation holds tremendous value, but when it’s not properly facilitated or supported; results can be negative on many levels, including:

  • Children are tokenized or used
  • Poor organization gets in the way of participation
  • Important opportunities are missed
  • Children become frustrated
  • Children are put at risk
  • Money and time are wasted

Oh, the things I’ve seen…

Mistakes those new to organizing events or supporting child participation in events often make:

  • Having singing and dancing in traditional costumes be the main role for children
  • Setting up totally new groups to participate in an event rather than working with existing groups
  • Not understanding the concept of ‘representativity’ and not ensuring democratic and fair selection processes of those children who participate
  • Not realizing (for global events) that the visa application process takes a very long time, and requires visa invitation letters and appointments in advance
  • Forgetting to get children their required vaccines
  • Not realizing that children may not have birth certificates or passports, meaning the visa process takes even longer
  • Not preparing children well for visa interviews, including the possibility that their visa request will be denied
  • Not allocating time and budget for travel necessary to obtain visas, permission from parents who do not live with the child (child trafficking laws often require this now) and other documentation
  • Not obtaining permission slips, medical histories, media releases from parents and/or not obtaining travel insurance for children
  • Not getting the above materials translated into a language parents can understand
  • Not having child protection policies in place and adhering to them
  • Not doing background checks on people who will be working with children
  • Thinking it’s OK to send children overseas without a chaperone, not budgeting for chaperones
  • Forgetting that not all children speak a major language like English, Spanish, Portuguese or French and will require translation of all materials before the event as well as constant translation during the event, and support following the event if they will continue to participate in event follow up

Children's responses on what they feared at an event.

Mistakes that even experienced child participation facilitators make:

  • Influencing too much on what children will say
  • Using children to promote the sponsoring organization or INGO’s agenda
  • Having children represent an NGO or INGO rather than representing themselves, their own groups or their communities
  • Having children wear NGO/ INGO t-shirts, caps and other branded items
  • Asking children from some countries (usually those from countries deemed ‘exotic’) to bring traditional costumes and share their culture, but not asking the same from other countries
  • Creating/building up ‘professional’ child participants and creating child star speakers
  • Relying on the same children all the time to represent because they have passports or visas or prior experience
  • Only bringing children who speak a major language or live in the capital to events
  • During sessions, not organizing group work in ways that facilitate communication across different languages
  • Sending any adult as a chaperone, rather than sending the best or the right adult as a chaperone
  • Not planning ahead on how children will be supported when they get back home to continue inputting into global networks and processes
  • Not ensuring a space for children to share their experiences with home offices and groups
  • Making children work long hours to fit everything in
  • Not giving children pocket money so that those with less means can also purchase small things for themselves or for family members
  • Housing children in fancy hotels with fancy food that they may not be used to; (not cooking enough good quality rice at lunch and dinner!)
  • Not realizing children may need to be shown how to use things like hotel showers, air conditioning, toilets
  • Not realizing that children may not want to sleep alone in a room
  • Not providing additional warm clothing for children if the conference climate is colder than their own
  • Not realizing that a trip overseas creates culture shock, children may feel lonely for their families
  • Not ensuring that children have the means to call home as soon as they arrive to an event and periodically during their stay
  • Not realizing that those facilitating child participation or working on child protection may not have the power to influence event organizers, especially if events are being organized in hierarchical ways with governments and high level committees involved
  • Not establishing at what point enough is enough, and children shouldn’t participate because conference organizers simply haven’t created favorable conditions, and children are put at risk or their participation will not be of good quality or have any real impact

Mistakes I’ve seen conference and event organizers repeat over and over:

  • Focusing on number of children participants rather than quality of participation
  • Not providing information with enough lead time for it to be translated and shared with children, or for good planning and selection processes to be done
  • Segregating children in parallel events where they don’t interact with adults
  • Not giving children space to lead sessions or engage with adults; offering them the last spot in the opening /closing speeches, and giving them a small percentage of the time that the adult speakers are given; or reducing children’s participation time because adults have gone over their allotted time
  • Patronizing children by clapping every time a child says something, or saying “oh that’s such a great idea!” not treating children respectfully as equals
  • Encouraging adults to get their photos taken with ‘exotic looking’ children in costumes
  • Not balancing the number of local participants and global participants
  • Not understanding that they need certain conditions to be available to fulfill child protection protocols (eg., children and adults need separate rooms; boys and girls as well as older/younger youth need to have separate rooms; the venue selection needs to have a measure of safety/security to prevent outsiders from taking advantage of any of the participating children, etc.)
  • Packing too many activities into the day and leaving children no time to rest
  • Not allowing any time for sight-seeing or recreation
  • Thinking all children have access to internet and computers to fill out registration forms, etc. and to participate in networks post conference
  • Not realizing that they need to listen to child participation and protection committees and adjust their ideas for their event so that children can effectively participate and are not put at risk
  • Thinking they can hire just anybody to manage child participation at the event
  • Not including a child participation/child protection point person in the organizing committee

So, what then?

I do honestly believe that children should participate and have a say in these issues, and that only by listening to children can decision-makers ensure that they are coming to the best decisions that benefit, resonate with, or have the best impact on children’s lives.

However unless proper organization, logistics, preparation and care are taken, these opportunities can be frustrating or a waste of an opportunity for everyone involved, and the validity of the efforts can easily be questioned.

Child participation needs to be taken seriously, not as an add-on or nice to have or cute to have. Unless and until regional and global events can ensure that this is happening, it might be a better investment to work with children at local and national levels.

Event organizers and child participation facilitators need to look at existing protocols, documentation, minimum standards and lessons learned and use them. Organizations shouldn’t be coming up with the same ‘lessons learned’ after every event and repeating the same mistakes at the next one. Surely we can do better than that.

What guidelines does your organization have? What mistakes have you made and learned from? What recommendations can you give? How can we get it right? Please share your thoughts in the comments section…

Download

Minimum Standards on Child Participation

Protocols and documents to use to help ensure good quality participation

*The following organizations participated on the steering committee that elaborated the Minimum Standards: UNICEF East Asia Pacific Regional Office, World Health Organisation, Office for the High Commissioner for Human Rights, ILO IPEC Asia and the Pacific, NGO Advisory Panel on the UN Study on Violence Against Children, Save the Children Alliance, Child Workers in Asia, ECPAT International, World Vision International APRO, Plan International, Terre des Hommes Germany, ASEAN Foundation.

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So, a few weeks ago I came across this fabulous article by Jay Rosen called “How the backchannel has changed the game for conference panelists“.  It was perfect timing because I had just been discussing how much I had enjoyed the public/private tweeting and live commenting happening during a live stream event I was watching, and how Twitter allows for a totally different and very engaging experience at these things than we used to have before.

I had no idea that there was actually a name for this phenomenon:  the backchannel; coined by Victor Yngve in 1970 and made famous in 2002 at the PC Forum conference (thank you Wikipedia!).

Rosen notes that “The popularity of the backchannel… has empowered those in the audience to compare notes and pool their dissatisfaction during a performance that misfires…. Especially at risk are ‘big name’ speakers whose online or offline status is such that they may complacently assume their presence alone completes the assignment and guarantees success.”

He goes on to give 10 tips for how to avoid getting killed in the backchannel. These tips are a good read for famous types who speak at conferences or panels. But they are also a good read for the rest of us, as a lot of it is still relevant. For example, I liked the idea of “blog it first” to get early reactions to what you are going to present so that you can tweak it before your actual presentation.

Now, I’m obviously the non-famous type, and I doubt the ‘audience’ will be harsh, but in mid-June, I’ll be in Karlstad, Sweden presenting at the 6th World Summit on Media for Children. My presentation is on one of the projects that I’ve been involved in over the past couple years: Youth Empowerment through Arts and Media (YETAM). I actually refer to it a lot in this blog, though I haven’t really written a summary post on it.  I normally refer people to this nice overview posted on the Communication Initiative website or to this post on the project’s overall methodology.

So, I thought I’d post my presentation here for the 99.9% of people I’m acquainted with who won’t be at the 6th World Summit, and of course as part of my plan to avoid any negative backchannel tweeting while I’m presenting!  Enjoy, and would love to have any comments to, you know, tweak it before it goes super live, just in case there are any hardcore backchannellers there….

Note: if you are reading on Google Reader, it seems the presentation doesn’t appear, so try clicking through to slideshare here…. or [NEW!] watch or download the file with notes here (if watching with notes, resize the .pdf document so that you can see the notes underneath the slides).

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The basic premise of the Convention on the Rights of the Child (referred to as the ‘CRC’) is that children are born with fundamental freedoms and the inherent rights of all human beings.

According to the CRC, the 4 main categories of rights that children have are survival, development, participation and protection. The CRC’s guiding principles help further shape the way that child rights should be interpreted. These are non-discrimination, the best interest of the child, right to life, survival and development, and respect for the views of the child.

Child protection concerns a child’s right not to be harmed and to protection from violence, abuse, neglect and exploitation.  It involves the duty of care placed on those that work with children or that come into contact with children.  It encompasses the responsibilities, measures, and activities that must be undertaken to safeguard children from both intentional and unintentional harm.

Child protection encompasses many different areas, such as juvenile justice systems and a child’s right not to be tried as an adult or incarcerated with adults; special care needed by unaccompanied children; protection from sexual exploitation and dangerous forms of child labor; prevention of trafficking and harmful traditional practices such as female genital cutting; support for children in emergency and conflict situations; prevention of exploitation by the media; the right not to be abused or taken advantage of by family, caregivers or institutions; and so on.  This link gives an explanation of a protective environment, and this one offers an excellent broad overview of child protection.

Child protection policies and strategies create mechanisms to prevent any type of harm to a child.

Child protection in youth media programs

The organization where I work frames its efforts within the CRC.  Most of the programs that I focus on are related to child participation and child protection.  These two areas go hand in hand, because good participation initiatives need to take child protection into consideration, and good protection initiatives are only successful when children participate in designing them and in protecting themselves.  Children should both know what their rights are and take an active part in achieving them and in protecting themselves.

This week, for example, I’m at a workshop with a small group of colleagues, teachers and local partners from the Upper West Region of Ghana. We’re preparing for a youth arts and media project that they will implement in June. By the end of this facilitator workshop, we will have a localized training plan that fits the context of the community and the youth participants, and the facilitators will have learned some new media skills that they will train the youth on when the project starts.

As part of the facilitators’ training, we cover the CRC, going in depth on child participation and child protection.  There is always a certain tension between these two areas. We want to encourage children to participate to their fullest, yet both children and adults need to be aware of potential risks that participation can bring with it, and know how to mitigate and manage them.

Three child protection risks that we are focusing on with facilitators at this week’s workshop are:

  • Intentional or unintentional abuse by staff or local partners
  • Retaliation or harm to a child who appears in a media story or art piece on a sensitive issue
  • Retaliation or harm to a child who authors or creates media or arts on a sensitive issue

Internal child protection policies

To begin our sessions on child protection, my colleague Joyce covered our organizational Child Protection Policy, which clearly states our intention to protect children from harm and advises that we will take positive action to prevent child abusers from becoming involved with the organization.

Joyce explained that child abuse is never acceptable:

  • Child abuse in our case is defined as:  All forms of physical abuse, emotional ill-treatment, sexual abuse and exploitation, neglect or negligent treatment, commercial or other exploitation of a child and includes any actions that result in actual or potential harm to a child.
  • Our child protection policy applies to staff at all levels, including board members, volunteers, community volunteers, supporters, consultants, contractors; partner organizations, local government people who have been brought into contact with children via our organization, visitors, donors, journalists, researchers and any other type of person or institution associated with us.
  • We recognize that child abuse may be a deliberate act or it may be failing to act to prevent harm. Child abuse consists of anything which individuals, institutions or processes do or fail to do, intentionally or unintentionally which harms a child or damages their prospect of safe and healthy development into adulthood.
  • We follow through on cases of child abuse to the fullest extent of the law.

Point three, unintentional abuse, refers to situations where someone has good intentions but their lack of planning, knowledge, foresight, or their recklessness puts children in harm’s way.  As Joyce explained, “It’s  like an excursion that is not well planned.”  The good intention is to take children out so that they could have some fun.  But if proper care is not taken to plan the trip and ensure children’s safety during the trip, then unintentional harm could be done. A child could be lost, a vehicle could be unsafe, a child could drown.  Though the good intention of the person planning this event is not in question — they wanted the children to have fun and enjoy themselves — if proper planning is not done and something happens that causes harm to a child, it is still considered child abuse.  Good intentions are not enough.

Here are some resources on institutional child protection standards and an excellent overview on minimum participation and protection standards when working with children and residential events.

Use of children’s images in the media

Since this is a youth arts and media project, we need to think about the use of children’s images and identities in the media: print, broadcast, radio, internet or visual arts. The CRC asserts that every child has the right to privacy, and this extends to the right not to have their image used for any purpose for which they have not given consent.

Key points related to the use of children’s images and working with children’s stories include:

  • If the person is below 18, you must seek the consent of the parents/guardians
  • Consent forms must be kept securely for future audit or proof purposes
  • A child’s real name should not be used in publication or broadcast unless they would benefit from increased self-esteem by seeing their name in print
  • The information given about the child should not allow their precise location to be identified (either directly or indirectly)
  • A story should not be published, with or without names or identities altered, if it could put a child, siblings or peers at risk
  • The best interest of the child comes above all else

Helping people see the implications

Expanding on the aspects above, Joyce offered ideas on how to discuss and ensure that children and adults that might portray others, or be portrayed in media, are aware of all the implications and potential risks:

  • Today’s media is global and can be accessed anywhere in the world through the internet.
  • When you talk to the media nowadays, you are talking to the world. The story may not reach everybody in every country, but you can be sure that it will reach further than you can imagine.
  • Ask yourself the following:
    • How would friends and family react if they saw the story, or found out that it had been published?
    • Think through who might be harmed.  Would the subject of the article, artwork or video be at risk of any harm if someone saw it?  Could this story or artwork put anyone in danger?
    • This story can stay documented for years. How would the person feel if their children were to read the story in a few years?
    • There is no guarantee that this story cannot be seen by people whom you do not want to know about it.  Help people thoroughly understand the implications of sharing their stories. This protects not only the subject of the story, but the person who is authoring the story.
    • Are there people we need to protect when telling our story? Friends that we need to protect?  What needs to be edited out so that nobody is implicated in the presentation of the work?

Here is an excellent resource on use of children’s images in the media, and a guide for journalists reporting on children, and guidelines for reporting on children in the context of HIV/AIDS.

Stories that cause unintentional harm

To illustrate some of the points above, we used 2 examples.  A New York Times/Nick Kristof article that identifies a child from the Democratic Republic of the Congo who was raped and his opinion piece on why he believes that was OK, and a scenario where a film is made of a girl who reports that her mother beats her and doesn’t allow her to attend school.

General consensus from the group in our workshop on the New York Times case was that child protection and media guidelines were not followed, and that Kristof was reckless and unintentionally put the girl at risk.  Workshop participants felt that appropriate respect for the child was not shown. “The journalist would never be able to do that in the US”.  One participant exclaimed “So, he didn’t feel that any Congolese would ever be enlightened enough to access the story?”  It was recognized that “his intention was good, that people should know about these terrible crimes, but there is no need to share all the specifics.” Participants wondered whether this was in the best interest of the girl, and how she would feel in the future if someone she knew found the article.  “In our culture, this type of thing can be very stigmatizing.”  Participants asked why technology wasn’t used to cover the girls’ face and disguise her voice, or why she wasn’t filmed from behind to conceal her identity.  The conclusion was that this story could have been told in a way that protected the child and had equal impact on readers.  [Update: Laura over at Texas in Africa has a great post on Connectivity and Child Protection which comes to the same conclusions.  You can also find related posts from awhile back on Wronging Rights.]

In the second scenario, consensus was that the story could create difficulties for everyone involved.  One participant commented that the mother might get angry and beat the child even more.  Another said that it the whole village might feel betrayed by the child exposing the story. “When a child does something, people ask – from which village are you? From which house?  From which family?  Whatever you do to a member of the village you do to the whole village. This can cause a threat to the child by the whole village.  Those who give out the story, if they are known by the village, will also be at risk.”  Another issue was that the community might say that the children are given too much power. “They will wonder who is behind it and may not wish to work any longer with the organization that is supporting the project.”  It was suggested that if a story like this were filmed, it should show a resolution, a happy ending, so that it could be used as an example. “That way you can favor all who are involved.”  The group concluded that when topics are quite sensitive or individuals are implicated, the story should be altered to protect identity and the same situation could be brought out using simulations, song, theater or drawings.

As we are training children as citizen journalists in this project, case studies that highlight the potential risks and impact of a story are critical learning tools.

In conclusion….

Child protection needs to be considered whenever children are involved.  Adults and children need to be aware of potential risks and thoroughly discuss how to mitigate them. Mechanisms need to be in place to address any intentional or unintentional harm that could be caused to a child or children.  There are plenty of good resources around on how to do this, so there is really no excuse not to.

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The Child Rights Information Network provides excellent all around resources on child protection and child rights, and a list of over 1000 global resources on child rights

Keeping Children Safe offers a toolkit for developing your organization’s internal child protection policies

The International Federation of Journalists has created Guidelines and Principles for Reporting on Issues Involving Children

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Yesterday I inadvertently clicked on a link to the first blog post by Talesfromthehood that I think I ever read. The post starts by saying ‘There is just no way around the critique that aid is ultimately about imposing change from outside….you’ve got to make your peace with that reality.’  (Not what I like to hear).  Tales goes on to say that we need to better define the term ‘bottom up‘ development and concludes that we may really not be talking about ‘bottom up‘ development at all, but more about ‘meeting in the middle‘.

The idea of imposing change from the outside is a little uncomfortable sounding when you normally think of your work as ‘bottom up‘, and you have seen the countless problems that ‘top down‘ approaches create.  But funny that Tales happened to include a link to that particular post in the more recent post that I was reading, because I was in the process of writing up some notes about a community development approach that I believe is quite good.  And looking more closely, it actually sounds a lot more like ‘meeting in the middle‘ than ‘bottom up‘….

I spent this past week in a workshop with colleagues from Cameroon, Mozambique and Kenya discussing a program we’re all working on at different levels. The initiative (Youth Empowerment through Technology, Arts and Media -YETAM) aims to build skills in youth from rural areas to claim space at community, district, national and global levels to bring forth their agendas. It looks to create an environment where peers, adults, decision makers, partners, schools, and our own organization are more open and supportive to young people’s participation and ideas.  It uses arts and ICTs (both new and traditional ones) as tools for youth to examine their lives and their communities; identify assets, strengths and challenges; build skills; share their agendas; and lead actions to bring about long term and positive change.

It is clear from listening to my colleagues that ICTs in this case have been effective catalysts, tools and motivators for youth participation and voice in their communities and beyond, but that other elements were just as critical to the program’s successes.  Throughout the meeting they kept saying things like ‘we are adopting the YETAM approach for our disaster risk reduction work’ or ‘we are incorporating the YETAM approach into our strategic plans’ and ‘we are going to use the YETAM approach with new communities’.  So I asked them if they could put into words exactly what they considered ‘the YETAM approach‘ to be so that we could document it.

I furiously typed away as they discussed how they are working, and what they consider to be the elements and benefits of the ‘YETAM approach.’ And it’s probably a pretty good example of what is normally called a ‘bottom up approach‘ but which might actually be a ‘meeting in the middle approach.’  And I’m definitely OK with that.

I like the approach because it builds on good community development practices that we’ve endorsed as an organization for quite awhile. It brings in new ideas, new tools and new ways of thinking about things at the community level, but it doesn’t do so in a top-down way.  It doesn’t encourage youth to abruptly raise controversial issues and then leave them to deal with the consequences.  It thinks about implications of actions and ownership.  It addresses the ‘what’s in it for me?’ questions but doesn’t turn the answer into unsustainable handouts.  It looks to instill a sense of accountability across the board.  On top of all that, it incorporates ICT tools in an integrated way that gets youth excited about engaging and participating and helps them take a lead role in advocating for themselves.

YETAM Point Persons: Mballa (Cameroon partner), Anthony (Plan Kenya), Pedro (Plan Mozambique), Lauren (Mozambique Peace Corps Volunteer teacher), Nordino (Plan Mozambique) and Judith (Plan Cameroon)

So, ‘bottom up’, or ‘meeting in the middle’ or whatever, here’s ‘the YETAM approach’:

Meetings…. Lots of them. We meet with men, with women, with children, with youth, with local authorities and district officials and relevant ministries, with partner organizations and community based organization, in short, with all those who have a stake in the initiative, to get their input.  This is an opportunity to understand what everyone wants to get out of the project, what value it adds to what they are doing or what they aspire to do, and what role everyone will play.  Then we meet with everyone all together at a community assembly. Once we pull together what everyone’s interests and contributions are, we can go forward.  This means a lot of time and a lot of meetings, which can be tiresome, but in the end it is worth doing for the long term success of the initiative.

Partnerships. Everyone brings something to the table – communities, local partners, young people, schools, teachers, local leaders, and us.  So we work to ensure that the contributions of each entity are clear and detailed, and that all sides are accountable if they don’t hold up their end of the deal. The community might contribute time or food or labor or a training space or some other resources that they have. We might contribute funds or technical advice or facilitators or the like.  Local partners might bring in technical expertise; schools or governments something else. Youth are putting in time and efforts also. To ensure that the project holds up and succeeds, we negotiate with all involved partners to see what they can contribute. If you see that people are not willing to put something into the initiative, it means that it is not of value to them.  If you push the project on people, and move it forward without it having value for them, it will be a constant struggle and a headache.  Seeing the level of commitment and interest in different community members can tell you if the initiative is a good thing for the community or not, so that you can adjust it and be sure it’s worth doing, not pursue it, or continue to work on buy in if some parts of the community are interested, but others are not.

Accountability. We set up agreements with all partners in the initiative, detailing what everyone will contribute and what they will get out of it, establishing everyone’s roles.  This is critical for accountability on all sides, and gives everyone involved a common basis for any future discussions or disputes, including if the community wants to hold us or a local partner accountable for not fulfilling our promises.

Buy-in. We don’t pay people to participate in projects or for sitting in workshops.  If you pay people to participate in a project once, you will have to pay them forever and it becomes a weak project without any real buy-in.  Our particular role in community development is not creating short term jobs, but contributing to long term sustainable improvements.  So what we do is to sit with the community and any participating partners or individuals from the very beginning and fully discuss the project with them. Then those who participate do so with a clear understanding of the set up, the longer term goals, the value to the community, and they have decided whether they want to be involved, and what is their level of commitment.

Some NGOs find that paying people to participate is an easy way to move budgets. This may help get things done in the short term, but for the type of programming that we do, it doesn’t work in the long term. It takes away people’s ownership of their community’s development if you pay them a fee to participate in their own project. So to avoid misunderstandings, everything needs to be clear before the project activities even start. We spend time with the community and all those who would be involved.  In the very first meetings with the community before concrete activities even get started, we address the issue of payment.  It’s not our project for the community and they are not working for us – it’s the community’s project.  We do negotiate with them to cover additional expenses that they may incur for participation in a workshop or event, for example, transport, food, etc.

What’s in it for me? Many NGOs have come around before, just giving hand outs, and people are used to seeing an NGO come in paternalistically to give them things.  They imagine that you have a lot of money and you’ll arrive to just start handing things out.  This is not how we want to work.  But people want to know – well, I’m not making any money from this, and I’m going above and beyond, so what do I personally get out of it? What’s in it for me? They even ask this directly, and that is normal. There’s a need to help people think beyond the immediate project. What value does this project add to people’s lives in the long term, to what they do on a daily basis?  If they are not thinking in the long-term, it may be hard for them to see value in the project. If during this discussion with them it’s clear that people don’t see any value in an initiative, then you should be aware that they are not really going to participate.  And that is also logical – if there’s really nothing in it for them, why should they do it? So you need to listen to people and be prepared to discuss and redesign and renegotiate the project so that they are really getting something of value for themselves and the community out of it.  If you come in with an idea from the outside and people don’t see value for themselves, and you go the easy route and pay people to participate in the project, you will see the whole thing fall apart and the efforts will have been for nothing, you will see no impact. So we take the time and discuss and co-design with the community to make it all work. That way it becomes a catalyst for long term positive changes.

Understanding local culture and how your government works. We work to involve local governments and ministries in this work as well as other kinds of decision makers. It’s important to understand how local culture works and what the hierarchies and protocols are in order to do this successfully. It’s critical to know what your government is like and how they work.  If you are not aware of this, it will create problems.  You need to know how to engage teachers, district officials, school directors.  We follow local protocols so that we can ensure good participation and involvement, especially when we need support from the government or ministries in order to move forward with something.  We involve people at these levels also because they are the duty bearers who have the ultimate responsibility here in our countries.  If you leave them out of the equation, you are really harming the initiative and its sustainability as well as losing out on an opportunity to make sustainable changes happen at that higher level.

Respecting community schedules. Communities are not sitting around, waiting for NGOs to show up so that they can participate in NGO activities and projects.  They have their own lives, their own other projects, their own work and their own goals that we need to harmonize with.  Projects that we are supporting are just one part of what community members are doing in their lives.  So we need to be flexible and let the community dictate the pace.  Sometimes partners, colleagues from other parts of the organization and outside donors do not understand this, which can cause conflicts and misunderstandings with the community.  In our case, for example, we are working with youth. They are in school.  We can’t interrupt their primary responsibility, which is getting their education, so we work with them during school holidays or after school.  Often parents want them to work during their school holidays. So again those meetings with parents, community leaders and so on become very important so that they see that their children are participating in a broader initiative and they see the value in it.

Gradual processes.  In this particular project, we are working with youth to have more of a voice.  This can be threatening to some adults in the community, and can go against local norms and culture, just like working with women to overcome gender discrimination can.  If youth are not used to voicing their opinions, they may be fearful of reprisals.  We don’t want to show up, give young people the tools and means to speak out, create conflict in the community, and leave.  This can be very counterproductive and even dangerous. This is where those meetings and building those relationships with different parts of the community again become very critical. We’ve adapted a methodology of intergenerational dialogue.  We sit with the elders, with the community leaders who hold elective positions, and share the project idea and what might come out of it, sit with women, sit with youth. This is like a focus group.  You don’t go in accusing people either. You ask them – what issues do you think youth are facing in the community? They will tell you, and when you’ve heard from everyone, you triangulate the information. Then you find a way to bring everyone together to find common points to start from.  The shift cannot come so strong and fast.  You need to take a slow process.

Listening to children and youth. The strongest point of reference will be what children and youth have talked about, because that is our focus. And for a child to tell you something, it’s taken a lot of work inside themselves to say something.  We had one case where a child decided to stand up and raise the issue of incest at an inter-generational dialogue meeting. A man stood up and said ‘you are lying, this doesn’t happen here’.  But there had been an on-going community process already, and there were other people in the community who were aware and were prepared to stand up and support the child.  In that case, a man stood behind the boy and said, ‘in our community we don’t talk about this, and it takes courage.  Let’s listen to the boy.’ This community process and work is really important to give confidence to the children to be able to speak.  If you are not yet at the point where children can stand up publicly and speak out, then ICTs can also be a good tool.  We’ve found that children’s radio is an excellent place to speak out anonymously about a sensitive community issue.  Children can call in to raise an issue and others can call in to confirm it if it’s happening in the community.  Theater, cartooning and other media area also good ways to raise issues.  Making a drama video on a sensitive topic and sharing it with the community can also be a way to raise an issue without directly accusing someone or implicating a child or youth for having raised it.

Expecting yourself to be held to task too. If there is a track record in the community with children speaking out but nothing happening or changing, then that will deter them from saying anything. So if you want to go down that road, of encouraging children and youth to speak out, you need to be prepared to take it through to the end, to support them. You have to be prepared to really take children and youth voices seriously, to follow things through to the end.  This is actually also true if they raise an area where your own organization has failed, that you yourself have not done something that you promised.  If we encourage them to use their voices, we have to expect that they will hold us accountable too.  We raise funds in the name of these children and communities, so we need to be accountable to them.  We need to be open to children, youth and the community also calling us out.  And have no doubt that they will. It’s happened before and will happen again. So we encourage them to challenge us as an organization, to be honest and to hold us to task.

Change and growth from within. As part of the whole community process, we do mapping, problem tree analysis, assets analysis with the youth and accompanying adults, and they learn much more about themselves. They think about where they are coming from and where they are going, and what local resources they have. This offers perpetuity, especially for the children and youth.  Because of knowing where you come from, you can know where you are going. Where you dream to be.  Using this kind of documentation and these tools actually helps a community to be open to absorbing new things, to be open to change and growth. But not external change and growth, change and growth coming from within the community.

Addressing gender discrimination. As part of the process of mapping and prioritizing issues, there is a lot of discussion.  Very often this brings up issues that are closely linked with gender discrimination.  We see this over and over again. Because we are working in a safe space and using different tools, the issues come up in a way that is not so threatening. Boys also are at a stage where they are more adaptable. They see their sisters and mothers being victims of discrimination and they are more open to hearing out their female peers.  So, we are able then to build a shared agenda that is favorable to girls, and which both boys and girls are then acting on and working to address.  Issues like child marriage, early pregnancy, girls’ schooling come up, but there is a way to look at them and do something.  We also open opportunities for youth leadership roles within the project, and we’ve seen girls start to fight to have a space there, whereas before they would not have thought that they could play an executive role.

Opening space for youth. We work to build new skills in youth to manage new technology, new media, and to do research in their communities.  Through this, youth claim a space that they didn’t have before and can influence certain things, advocate on certain issues they feel are important to them. You see them start taking ownership in communities and in leadership, they want to pick up new things for this role.  We used to invite youth to community meetings. We would start with 20 youth, then it would go down to 10, to 4, to 3 to none. They got bored with it because they didn’t see any relation to themselves. But with this integration of technology and arts, youth have a high interest. It’s really bringing in their opinions, their thoughts and ideas to join their voices with their parents. Now they use arts and media to promote communication, dialogue on their issues and look for ways to resolve them. Before they were totally missing. We tried to come in with programs for youth but they never worked before. With this new way of working, they have become more responsible because they  are not waiting for adults to come in with something and invite them in to ‘help’. Now they are designing strategies and solutions themselves and bringing these to the table.  It’s less easy for politicians and parties to manipulate them and incite them to violence.  Arts and media are effective in this way to share ideas, issues and to use in generating dialogue and solutions in their communities.

ICTs providing reach, motivation and skills. In addition to using ICTs to generate interest in young people and for them to take actions in their communities, we also use ICTs as a cost-efficient way of actually advocating at different levels. You can use video at the local level but also at the national, regional and global level. That is cost effective and has a real impact. You can use videos in invited spaces, for example, where governments, schools, other communities, or our organization itself invite children’s and youth’s voices in.  But we also support youth to use these tools to claim spaces, to fight for space and to get their voices heard there.  We give youth the tools, and you see their brains rewiring. They learn better hand-eye coordination by using a mouse and a computer, and you see then that in class, they can copy from the board without looking at their paper. They learn organizational skills by creating folders and sub folders. They learn structure from filming a video and making a time line while editing it.  They learn to speak with adults and decision makers from talking on the radio, using a recorder or a camera.  They become more motivated to complete school.  All this makes them more effective leaders and advocates for themselves and their agenda.  They also know that they’ve learnt a skill that puts them at the top of the pile in their community for jobs now. They are plugged into something that would never have existed for them before.

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Report released March 29, 2010

Often adults think that children and youth don’t have the capacity to express themselves or make good decisions.  I’ve been working with kids for a long time and I wholeheartedly disagree.  It makes me cringe when I hear adults making a big fuss out of something intelligent that a child or a young person says.

I’m not amazed anymore when kids say something profound or brilliant – I’ve come to expect it.  When trusted and given a comfortable space to say what they think, children and young people tend to bring critical insights to a situation, especially when it’s one that directly impacts on them and their lives.

So when adults are designing and implementing programs, instead of assuming that they know what is best for children and youth, it’s a good idea to actually ask them and involve them.

The “Children’s Voices in the PDNA” project (implemented by Plan with support from UNICEF) did exactly that:  experienced Haitian facilitators developed a child friendly methodology to consult with 54 groups of children and youth – almost 1000 kids in total – in 9 departments in Haiti to find out what they wanted to see in the new Haiti.  The resulting document in full can be found here, and is well worth a look-through.

The consultations focused on a few broad areas:

  • the impact of the January 2010 earthquake on children’s and youth’s lives and that of their communities
  • their visions for the reconstruction and long-term development of their country
  • their views regarding their present situations and future risks they may face
  • their ideas on how they would like to participate the future development of their country.

The project aimed at not only gathering opinions and ideas from the participating children and youth to feed into the PDNA, but to help them understand the PDNA process and how it would link into the long-term reconstruction in Haiti and impact on their own lives. Children and youth were also given the space to share ideas for accountability, monitoring and evaluation mechanisms.

Participants were divided into age-based groups (5-10, 11-16 and 17-24 year olds) for the consultations, and their responses were recorded according to sex in order to ensure that gender-based information was available for future program planning.  The 4 main categories of the PDNA were included as well: social sectors, infrastructure, production sectors, and governance/security. In order to ensure a holistic approach when coming up with solutions, the root causes of vulnerability and risk were discussed.  Environmental hazards such as earthquakes, floods, landslides, and social risks like child trafficking, child protection, violence and abuse were addressed.  A summary of the children and youths priorities by age and sex is found on page 19 of the document.

Children and youth certainly had something to say.

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I want a different Haiti where we, the youth, have a chance to participate with the government; we can be part of the government and of all activities in the country. In the past, youth had been completely excluded; we need a new strategy or approach to achieve this end.” Boy in age group 11-16, Croix des Bouquets

I’m sure we’ll have a better Haiti with the participation of youth and children. Then, Haiti would become a beautiful country. Haiti cannot be rebuilt without the participation of children and youth, we are Haiti’s present, we will be Haiti’s future.” Girl in age group 11-16yrs, Croix des Bouquets

After the earthquake, I have seen a deprived youth. The country had assumed a thinking mind on behalf of Haitian youth. Because in my vision, I saw there was no future for the youth. We need to make men act consciously to facilitate equal distribution of things and to help every citizen according to his needs. My advice would be to decentralize the country, think of the whole country and rebuild the country consciously. Awareness is crucial to achieve a better distribution of international aid so it can benefit those most in need.” 22 year old male, Cyvadier / South-East

First, the focus group was a very good activity; everyone was involved and conscientious. Everyone had the opportunity to express their ideas and opinions freely. About January 12, I think everyone has his or her own way to live, understand and explain this event. But, there is still confusion and fear among people. They are traumatized and desperate. Now, we must reconsider, give room for everyone, listen to every person with positive ideas in the context of the reconstruction.” 18 year old female, Department of the West

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Permission for two of the participating youth to attend a March 30th Side Event called “A Haiti Fit for Children” and to participate in the March 31st Donors Conference (both held in New York City), was granted. Ironically, the youth were denied visas to enter the US.  In my last post about Haiti I asked “Will Haitian youth go missing again?” The answer is “yes.”  But at least we can hope that their voices in written form will reach the eyes and ears of decision makers and donors. I hope that they will listen.  Children under 18 make up around 50% of the population in Haiti… if they go unheard, that is a lot of missing voices.

If you are reading this blog post and you plan to launch an initiative in Haiti, I hope you also will take 15 minutes to read through the “Children and Young People’s Voices in Haiti’s Post Disaster Needs Assessment” to hear what these 1000 children and youth in Haiti have to say.

But not only that.  I hope that before doing anything on the ground in Haiti, you or someone that you are working with will directly talk with and listen to Haitian children and young people, as well as with their parents, teachers, community leaders, and others in the communities that you are hoping to help or support.

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Members of the "Voces" Latin American youth media network.

I’m in Nicaragua this week for a regional meeting of youth leaders from 12 Latin American countries where the organization where I work (Plan) operates.  Well, actually only 11 countries are present, since our 5 person Haitian delegation (2 adults and 3 youth) was deported immediately upon arrival. What I understand is that they were missing a special type of visa permit required by Haitians that the Consulate in the Dominican Republic should have issued and didn’t, and the Haitian youth paid the price by having their hopes dashed.

To me it feels like adding insult to injury, but I guess no one cuts anyone any slack these days.  After 3 days running around, staff at our office in Nicaragua were unable to arrange for the team to enter the country.

I’m really disappointed that the Haitian team is not here this week because it would have meant a chance to hear first hand from the youth and my Haitian colleagues about their experiences over the past few months and to learn about how they have been participating in the Post Disaster Needs Assessment (PDNA) process in Haiti.  The youth from the Latin American youth media network, “Voces” (“Voices”) here are extremely bummed as well.  One aspect of their strategy for the next few years involves working in solidarity their Haitian peers to ensure that their voices and opinions are heard in the building and negotiating of the PDNA as well as in the post-PDNA process when promises and commitments will be monitored.

Around half of the population in Haiti is under 18, yet young people were not initially given a space to input into the PDNA process, even though it will decide the framework and funding for reconstruction of their country.  In order to bring those voices into the process, Plan worked in partnership with UNICEF to consult with 54 groups of children and youth (around 1000 kids in total) across the country (West, North East, South East, Artibonite, Nippes, South, North West, Grand Anse and Central Plateau) to find out about their current situation and their plans and ideas for the future. Issues of gender, disability, vulnerability, access to services, disaster risk reduction, participation in decision making, and accountability mechanisms for the PDNA were considered in the consultations. Plan has been working in Haiti for several years and has an active local network on the ground. These consultations were a lot of work, but not impossible.  (Read more about the process here.)

But the effort to fully involve children and youth does not stop at the consultation stage.  Plan and UNICEF are currently working to ensure that the input from the children and youth will be incorporated into the upcoming donor conference in New York on March 31, 2010 where representatives from the Haitian government, international organizations and representatives from the World Bank will decide Haiti’s future.  My colleague in the US office is working right now to try to secure visas for 2 youth to attend the March 31 meeting.

Interestingly enough, much of the input from the youth consultations fits right into the categories that will be discussed in these meetings:  education, housing, telecommunications, transport, energy, boosting the effectiveness of government and macro economic recovery.  If you ask me, it would be vital for decision makers to hear it.  The most common point made by children and youth during the consultations was education and getting back to school.

Here in Nicaragua, the 40 or so youth from the “Voces” network who did make it through immigration to participate in our meeting this week have been following the Haiti situation since it began, offering solidarity and support from afar.  The group is composed of young media veterans, all part of youth networks and media groups in their home countries. They have been doing local, national and global level advocacy work for years; some for 10 years, since they were pre-teens.  They write blogs, host television and radio shows, publish newsletters, make videos, produce music, and are generally involved and powerful voices for their generation.

I really like their vision for supporting their Haitian peers’ primary efforts in getting a seat at the table and being heard by decision makers around the PDNA and post-PDNA reconstruction process in Haiti. They are planning to use their contacts in their own governments and ministries and their existing media platforms to bring the opinions and voices of their Haitian peers in “through the back door” so to speak. They want to advocate with their own country governments, youth commissions, Ministries, etc., to influence their positions so that when they interact with the Government of Haiti, they are doing it with opinions and positions of Haitian youth in mind. In this way they want to help the voices of their peers to be heard directly and indirectly on various fronts and from all sides.

On the ground in Haiti, Plan is working to find and revive all the youth media groups that were its active partners before the earthquake.  These groups have been working in their communities and at the national level through various media around themes of importance to youth.  In fact Caroline and Fritz, 2 of the youth that I have met in the past at other youth encounters are at the forefront of the children and youth participation in the PDNA process right now.  These and other groups of  young people can play a vital role in the post-disaster reconstruction process in many ways, including monitoring the gap between commitments made and commitments fulfilled.

The knowledge, motivation and spirit of the youth here at this regional encounter, are a real inspiration. I can only imagine how disappointed their peers are, back in Haiti, after all the preparation that they did to attend this week. But our regional media encounter is of  much less significance than the March 31 meeting.  How will the youth who are planning to attend that meeting feel if they are not allowed in.  Why is their voice less important in that context, less of a priority than other voices?  I’ve been in this world long enough to know the answer to that question, but it will never cease to upset me.

So here’s hoping that the 2 Haitian youth who are slated to participate in the PDNA Meeting in NYC are given a seat at the table and permission to attend the donor meeting and to enter the US.  Here’s hoping that Haitian youth and their voices will not go missing again.

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Josh's FLSMS Ushahidi Diagram

Drawing by Josh Nesbit (Frontline SMS: Medic) and James Bon Tempo (Jhpiego) from an amazing brainstorming session in early Feb 2010.

When looking at integrating ICTs (Information and Communication Technology) into existing programs, or making an initiative go further or work better with ICTs, there is a lot to figure out before you even get started….

Over the past few months, I’ve been supporting the development of a mobile data gathering/ crowd sourcing and mapping workshop for youth in Benin.  The training is part of a broader initiative to reduce violence against children.  We’ve decided to use Frontline SMS and Ushahidi as tools in the project because we think (and want to test whether) mobile data collection/ crowd sourcing incidents of violence will allow for a better understanding of what is happening in this area.  We also think that geo-visualizing reports of violence against children may have an impact on decision makers and might allow them to better plan prevention and treatment programs and services.

At first I was most worried about whether we could get the technology itself set up and working, but as I started digging in, it was immediately apparent that the technology was the last thing to worry about.

The first thing to consider is probably:  Why are you doing this?

Well, we all have our different reasons…..  But even in a worst case scenario where someone wants you to use ICTs because they are cool or you have funding for them (*not the case in the project I’m writing about, but I’ve seen a lot of this going around) you might be able to salvage the project if you ask the right questions and get the right people involved in finding the answers.  Many of the questions I’m asking myself and my colleagues now will be asked again next week when we are all together on the ground with local staff, youth and community members. I expect there will be more questions added to this list, and that a lot of our current assumptions will change.  But here is the starting list that we’re working from (in no particular order, as answering one may alter answers to another one):

1) What are your specific information and communication needs and goals?

  • Why are you collecting the information?
  • What will be done with it?
  • Who will it be shared with and why?
  • What change will it contribute to?

For example: In our case, we want to gather information on the amount, types and location of violence happening in communities where we are working on a Violence against Children (VAC) project.  We want to know where the violence is happening most, and what kind of violence it is. The information will be used by the youth and project participants, staff, and relevant local or national authorities. We want to generate awareness, inform programmatic efforts, and advocate for more attention and services to prevent, respond to and treat violence against children.

2) Are you working within a particular framework or project/program already?

  • Do you have existing indicators that you want to meet or track using mobiles or mapping or specific information that needs to be gathered?  Does someone else have existing indicators or initiatives or information needs or formats that you should be linking in with/ following/ supporting?  If neither, you probably need to take a step back and think through your goals, purpose, and outline what your information needs are, and why you are gathering information or setting up a project in the first place.
  • Who are the target audiences/persons/decision makers/populations that you want to impact?
  • What information do you need to gather from and/or show to these groups in order to reach your established goals?

For example:  In our case, we are framing our whole project within the UN Study on Violence against Children (UNVAC).  The study identifies types of violence and contexts in which violence happens.  Our information gathering will be set up within that framework.  If possible, we’d also like to track the age and sex of those who experience violence, because that can help in designing prevention programs and services.

3) How is the issue you are working on currently dealt with?

  • Are there local structures that are involved or engaged with your topic/theme/project/initiative already?
  • What do they look like?
  • Who is involved in them?
  • Who currently provides solutions or responses?
  • How can they be involved/engaged?
  • What is the existing information and communications flow? Can you tap into it?
  • Will ICTs improve upon it? (if not, then stop here!)

For example:  In our case, we need to know more about the current community attitude towards violence. We need to know more about local mechanisms and whether they deal with violence as a crime or if those who are violent towards children are ever prosecuted (whether via local justice or national judicial systems)  We need to know which government services intervene or treat cases of violence.  Is there a Child Helpline that we can work with?  Who are the local allies?  How does this initiative fit into larger district or national initiatives and where are the connection points?  How can this initiative  enhance and/or improve what is already existing?  We will know more about this when we are on the ground next week.

4) What are the parameters for information collecting? What is the local use of ICTs?

  • Based on the broader framework of your project or initiative, what is the geographic range for information collecting? (1 community? One district? Nation-wide?)
  • Is there detailed geographical/map information for the area you want to work in? Do you actually need it?  If it doesn’t exist, what will you do about it?
  • How do people in the community use their phones? Are they individual phones? Family phones? Community phones? Who owns phones? Who has access to them?
  • Do people in the community have internet access? Who? How?
  • What is your set-up for collecting information and who will collect it/submit it?  Eg., do you expect a broad public to use SMS to send in information? Or will you do mobile data gathering where trained individuals go around collecting information using mobile based forms such as those on Frontline SMS Forms module?
  • How will people find out about your initiative?  How will you advertise the number to send information to — by radio, television, billboards, handmade posters, word of mouth, in schools?

For example:  In our case, we’ll work in only 2 districts to start.  Because we are concerned about privacy and protection (eg., retaliation against children who report violence) it may be OK to work without extremely detailed maps that could identify particular households or persons.  We are working with youth groups who are trained on violence, but we are afraid that they could be put at risk if they are going around collecting reports from individuals as a mobile survey.  We also feel that information might not be honestly shared if it were collected in survey form.  We assume that not all children own phones, but that phones are readily available.  We assume that if families own phones, they are controlled by one or the other parent.  In a school setting, we assume that children could borrow each other’s phones if some students have phones.

We are thinking that there will be adult allies, and that local community networks can spread the word that children can use SMS to send in violence reports.  We will need to get suggestions from youth and community members on how to ensure that SMSing information in doesn’t put children at further risk if they do not own their own phone.  We’ll have to find a way to remove/reduce the risk of being found out and retaliated against.  If we can’t do that, we won’t do the project.

5) What are the privacy and protection issues that you may run into? This is especially critical if you are collecting information from and/or about children under legal adult age or with sensitive or potentially dangerous areas such as conflicts, elections, health or human rights.

  • What are the risks to those who report information?
  • How can this be managed in the project structure/information gathering set up?
  • Will you have a private Ushahidi instance or public one? (eg. available to the public, or only available to those involved in the project?)  Who can access the RSS feed and the local alerts, and does this put anyone in particular at risk? If you have a public instance, who will have access to the information, and what will your parameters be for removing identifying information that could put people at risk.
  • How can you assure that information remains private both for individuals reporting and within the FLSMS/Ushahidi system once collected and that it’s treated confidentially by those managing the system?
  • Are you prepared to address any information/privacy breaches if they should happen? How? Who will be responsible?

For example:  In our case we are still concerned about privacy and protection, and potential retaliation against children who could be caught reporting violence.  We will discuss this in depth with staff and participating children and youth to be sure that they are aware of the implications of this type of project and information gathering.

Some potential risks that we are already aware of include: a child not deleting the SMS after reporting; a child reporting and expecting immediate help which may not be available; risk to the youth group that is promoting and leading this project; community rejection of the project.

Some possible ways of reducing risk include good promotion of how the project works and of how to delete an SMS after sending; not using an easily identifiable automatic text reply to those who report (eg., an auto reply SMS that says “thanks!” might be smarter than one that says “Thanks for reporting!”); openly raising awareness about the project and getting community support for it; ensuring adult allies and engaged adult decision makers; password protection for the website at first until we’re sure that privacy and protection are well managed and ensured.  Additional mechanisms will be discussed with local staff, local youth and engaged adult community members.

6) How will you close the circle and manage expectations?

  • Will there be a response to those that submit information? What? Who will respond? How? What is the plan?
  • How will you ensure that there are not expectations around the project or information gathering system that you cannot or are not set up to meet?
  • How will you return the information to the community/local district/those who provided so that they can use it for decision making or program intervention?
  • How will on-line/offline be managed and streamlined into an information gathering, communication and feedback system that works for the different levels of access of the populations you want to collect information from and share information with?
  • In your project design, how will you take into consideration and maximize local information sharing formats, customs, and opportunities?
  • And how will you ensure that the information remains in a protected/private state in order to avoid putting anyone at risk?

For example:  In our case, we are not sure yet what the local response mechanism is currently when violence is reported.  We will find out more when we are on the ground in the communities next week with local staff, and we see how we can link the initiative in with existing local systems.  However, we will likely not be able to provide any immediate support to those who report violence unless there is already a system in place that can be enhanced by better reporting through SMS.  We will probably need to be very clear that the point of the project is to collect information for future decisions, not for providing immediate help.  This may or may not have an effect on people’s interest and willingness to actually use an SMS based system to submit information.

We will discuss and agree with the community, youth, local staff and local organizations on how and when the information will available to the community in order to close the circle to be used for decision making and program design, etc.  Determining who has constant access to the information is also a part of this discussion.

7) What other questions come up based on the context of your initiative and your experience?

March 1:  Based on feedback to the post, I’ve added a couple more categories here:

7a)  How will you ensure that your project is sustainable?

  • What will the project look like in 5 years? Where will it be?
  • What happens when you leave? Who will manage and run the initiative? Will you or someone else be needed and available later on to support? How will this be managed?
  • What equipment are you basing your ICT system on? Who will own and care for it? How will it be maintained/upgraded and sustained? What capacities exist (or will you strengthen) at what levels to do this? What future costs are implied in maintaining the system? How will they be covered?
  • Who will own/manage any equipment? How will you ensure that it’s not commandeered by those with more power in the community?
  • What costs need to be considered for sustained functioning, and how will they be met?

7b)  What about scale? Is it something you are striving for and, if so, how will you get there?

  • Can the project set up/idea/initiative be replicated? Where and how?
  • Is scale something you are striving for? If so, is it do-able? How?
  • What sort of buy-in from local and/or national actors will you need to scale?  How will you involve those actors early on and get their input into the process?
  • How are you systematizing and sharing information and lessons learned?
  • How and when will you monitor and evaluate the project to know what outcomes, results, and impact you had?
  • How will you know you had an impact at all? And how will you measure the particular impact that your ICT tools or set up had in reaching those outcomes/results/impact?

**(would still love to hear other people’s key questions too – pls comment below….)

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So, now, after all that, finally…. What will your Frontline SMS, Ushahidi set up look like?

This part is very well covered by the different toolkits that have been developed (see links at the end of this post), but so as not to leave it hanging, here are some of our technology related tasks and questions that we will address when we arrive in Benin:

  • Setting up Frontline SMS and our Ushahidi page for the project
  • Setting up an automatic link between Frontline SMS and Ushahidi so that any SMS’s that come in will go automatically to Ushahidi for uploading onto our map
  • Determining how we will verify reports that come in
  • Determining how to manage auto-replies in a way that lets the person reporting an incident know that we received it, yet doesn’t put them at risk if the wrong person finds the auto-reply message on the phone.
  • Estimating budget for incoming text messages
  • Ensuring there are no legal issues around who is holding this type of data
  • Linking in with a local Child Helpline to involve them in the pilot and  see if we could integrate with them (and use their  short code eventually if they have one)
  • Reviewing on-going system management needs – verifying incidents, managing the back-end on Ushahidi; who will act as the local point person
  • Being sure that all the technology works on the ground….
    • Do we have the right equipment/phones?
    • Is the laptop/server working?
    • Are we able to connect with the phones?
    • Is the information linking back into Ushahidi properly?
    • Are key words / automated responses working?
    • Is verification working?
    • Can we export data?
    • Other things to consider?

Useful resources:

Ushahidi’s Community Resources for Non-Techies (including the Preliminary Practical Considerations guide, which is based on the above post!)

Mobiles for Development Guide by Hannah Beardon

Changemakers and Kiwanja collaboration:  SMS How To Guide

Frontline SMS:  Ning group for asking questions and learning and Frontline SMS site

RANET:  Utilizing Mobile: Installation and Use of Frontline SMS for basic data collection or outbound messaging (there are 3 parts to this series, and you can find it in French and Portuguese also)

Mobile Active: data about mobile use, mobile data communications costs, mobile coverage and operators by country and How to Set up an SMS System.

Mobiles-in-a-Box: Tools and Tactics for Mobile Advocacy

Ushahidi:  The Ushahidi Blog

iRevolution:  for broader discussions, thoughts, questions on crowdsourcing, crisis mapping, and the works.

New Tactics in Human Rights:  for practical tools and discussions around new technology in human rights work

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Ending violence is not as simple as some people (and some famous-journalists-from-the-New-York-Times) might think. It’s not as easy as telling some personal stories of child victims of violence and getting people in the “West” to pay attention and care.  Ending violence against children will involve some very deep and profound cultural shifts that need to be owned by local communities who have decided that they want to end violence. Violence needs to be addressed on multiple fronts over time, taking into consideration very localized contexts that frame violence against children as an accepted norm, and that allow those who commit violent acts against children to continue with impunity.  Violence is not something in isolation of other currents running through a society, and much (most? all?) violence is rooted in unequal power relationships.

Next Sunday, I’m heading to Benin for a couple weeks to work on a project aimed at ending violence against children.  I’ll be training colleagues from Benin and Togo on setting up an SMS based system of collecting incident reports on violence against children and mapping the incidents out. This information should allow for better tracking and understanding of what kind of violence is taking place, and for more informed thinking about sustainable solutions/responses to the violence.

My colleagues and I will then train youth in 2 communities in Benin to use the system.  We’ll also train youth to do some basic audio and video testimonies. Our Togo colleagues will return to Togo to replicate the training with some youth groups there.  This is all part of a larger Violence against Children (VAC) project that has been ongoing since 2008.

One thing that I like about this VAC project is that it trains and engages children and youth themselves as advocates and agents of change to end violence, together with adult community allies.  As those who are experiencing this violence, it’s vital that children and youth are prepared and able to take part in stopping the cycle – it’s in their own best interest.  They also need a critical mass of people locally who are aware of the negative impacts of violence, and a system that can apprehend and mete out consequences for those who commit acts of violence.

After its 4 year running period, the VAC project will have trained some 200 children and youth on the causes, manifestations and consequences of violence; ways to communicate effectively with different audiences to get the message of stopping violence across; the use of cartoons, comics, social media, radio and television to talk about issues of violence; and how to respectfully yet confidently lead intergenerational dialogue around the issue.  After my 2 weeks in Benin, the youth, project staff and other participating community adults will (I hope!) be able to use mobile phones to collect information, pictures, videos and audio testimonies about violence in their communities to share locally, nationally and globally to speak to publics and decision makers.

As part of the preparation for the upcoming workshop, I’ve been reading through some reports and documentation about the project.  One report stated that all children participating thus far in the project have said that there has been a concrete reduction of violence in their lives. They have consciously broken the cycle of violence themselves and have been able to talk to their families and peers, who now exercise less violence against them.  Most of the youth in the participating groups have themselves been victims of violence, sometimes severe, at home on a regular basis.

The pain, the marks on my skin, swelling and wounds are the consequences of violence against me…I lose my composure and all ability to complete a task. Then there’s also the doubt, fear, stress, not wanting to talk about it and shyness. –  female participant, Togo

They in turn they were often also violent towards their siblings and their peers.  Participating in the project has strengthened their “be the change you want to see” mentality around violence.

“The knowledge I have gained from the project has helped me put an end to the violence that I used to carry out against my sisters, brothers, and sometimes other children. My parents have also changed – they are no longer violent towards me.” female participant, Togo

In addition to the personal changes at the level of the participants, the VAC project has built a civil society of youth who engage politically with their peers, families, schools and communities around issues of violence.  The youth have also made violence against children part of the public agenda by partnering with media sources who feed their media into mainstream channels.

Participants are fostering a new political consciousness on violence against children by educating other children and youth about the UNVAC study and how violence compromises their rights. They’ve been able to create alliances between youth and adults to advance their cause and youth have been able to share their experiences and opinions with high-level policy makers, including government officials and the UN Special Representative on Violence against Children.

This project is a great example of how engaging with young people can begin to offer solutions to very complex problems, and how looking at youth, and at people in general, as participants and stakeholders and subjects of rights rather than victims, or beneficiaries, or objects of pity can have much better and more sustainable results.

The United Nations Violence against Children Study examined the violence that children around the world experience on a daily basis and documented children’s own experiences of violence in their homes, school, communities, workplace and institutions. A Child Friendly Version of the report is also available.

The VAC project is co-implemented by Plan and Save the Children in West Africa and takes place over 4 years (2008-2011) in seven countries: Togo, Ghana, Benin, Guinea, Mali, Côte d’Ivoire and Gambia in partnership with Curious Minds (Ghana), Child Protection Alliance of Gambia, youth and children’s clubs in all these countries, the African Movement for Working Children and Youth, and Planet Jeunes (a popular magazine for youth in West Africa).   Through the project’s work with children, youth, parents and communities, the achievements of the VAC project to combat violence against children are directly helping to realize the UN VAC Study’s recommendations. Several action plans developed by children and youth seek the support and commitment of the UN Special Representative on Violence against Children to continue lobbying governments for change. Young people engaged in the West African VAC project are a valuable resource for the UN Special Representative, ready to support her work in Africa and beyond.

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