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I’m on my way home from 10 days in Costa Rica with my extended family. We stayed at my mother’s house, and biked over to a big stretch of solitary beach every day.We cooked together, read books, saw monkeys and crocodiles, walked the beach, watched movies, talked and sometimes just sat in silence listening to the birds and the waves. It was nice to take a break and get offline for a while. I finally stopped dreaming in email and twitter.

One of the coolest things on the beach in Costa Rica was the snail trails.

If you walked on the beach after the tide went out, you could see extensive areas full of twisty, winding, seemingly directionless patterns in the sand that crisscrossed into a beautiful curvy pattern along the shoreline. Snails just doing their thing.

2010 was a full year. One of the most satisfying things for me was being part of a diverse and brilliant global network of people, each following our own trails but learning, discussing, disagreeing, and building on ideas and initiatives together when we cross paths along the way. A huge thanks to you all for enriching the world with your thoughts, your actions and your work. I look forward to more in 2011!

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When people tell their own stories and take photos of themselves, the results are quite different from when outsiders bring in their stereotypes and their agendas.

I love love love this photo series by youth in Croix des Bouquets and Jacmel.

In October, 2010, Plan commissioned Natasha Fillion, a Canadian photojournalist based in Port-au-Prince, to train and work with 22 teenagers to document their own lives in their own home, neighborhoods and schools. The youth, ages 14-19, got a crash course in photography and were given a digital camera and sent out ‘on assignment’ in their communities. Their brief was to cover topics such as home life, education, leisure, friends, everyday Haiti, and anything about which they were passionate. The photos were taken over a period of 2 weeks.

Fillion commented ‘I go out and I’m covering demonstrations, violence and destruction but there’s a whole side of Haiti that the media, the whole world doesn’t get to see, and I told the students — this is your opportunity to show people what Haiti is really like. These are photos that tell the story of Haiti as a whole, not just news.’

February 3, 2011, update:

Interview with 2 of the youth photographers and Natasha Fillion.

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I got a great comment from Gareth on my last post Why aid and development workers should be reading blogs:

Do you know of any good blogs from local aid workers? I enjoy reading all these blogs from western-educated aid workers like myself, but we do tend to have a fairly similar way of looking at things, so it’d be great to read something from a different perspective. Any suggestions?

He’s right of course.  It would be nice to add some local perspectives to the lists of aid and development bloggers that float around.

Two well-known sites to find ‘local’ voices are Global Voices and Rising Voices. There is also Maneno which is (used to be?) a platform for bloggers in Africa, but it seems to be under maintenance while an open source platform is developed. I’m not sure how many of the bloggers on those platforms technically work at aid or development organizations, but regardless of that minor detail, you will get great local perspectives on aid and development issues there.

But the question stands – where can we find local aid and development worker blogs?

Suggestions please!

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Dave Algoso, a grad student at NYU, just published a great post called A Grad Student’s Guide to the International Development Blogosphere wherein he explains why grad students should be reading blogs. It struck me that many of the reasons he recommends students read blogs are similar to why I recommend that you, my dear colleagues and friends who are development or aid practitioners or who sit in headquarters or fundraising or regional offices, or who make policy decisions, read blogs.

I’m a bit hesitant to share these tips because then you will realize that I’m not really all that smart, I just read a lot of blogs and discuss them a lot on Twitter…. On the other hand, I’m fairly confident that no matter how much I recommend blogs and Twitter, most of you will say you don’t have time, and I’ll still come out looking like a genius for knowing what’s going to hit the New York Times 2-3 days ahead of when you read it and forward it to me asking me if I’ve seen it!

You can read Dave’s post here and I encourage you to do so – so that he will get additional hits to his site and because he deserves the credit for writing the original post.

Below, I’ve taken Dave’s post (note: with permission) and substituted “development and aid workers” for “grad student” and switched it up just a bit to make it fit that context.

Here’s Dave’s post with my changes in italics:

Several friends have recently asked me which blogs I read and how I manage my reading. This post is targeted at my fellow aid and development practitioners, but those of you who work on policy, advocacy, customer service, grant writing and technical support, communications, marketing, and anyone who wants to know what’s happening in aid and development should find it useful as well. Let’s start with why to read blogs, then move on to the how, and finally the what.

1. Why should I read blogs? I do plenty of reading for work already…

I’m a fan of reading blogs. No big surprise there. Reading blogs should be part of how you get smart about your field. You read the news, right? New York Times or the Economist or People Magazine (you know who you are!) or whatever? Well newspapers write for general audiences. They won’t get very far into the complexity and nuance. You read a bunch of internal reports for work too? Well most reports are written for donors. They generally won’t tell you about what the theories and the practical work have to do with the larger picture of development. They also won’t critique the way you do business or offer you a cross cutting picture of where development and aid are headed across sectors and across organizations.

Blogs cover many of the same issues as both newspapers and journals and project reports, but with an eye toward what they mean for practitioners and policy makers. You’ll get stories from the field, scathing critiques of the latest development fads, and heated debates on everything from microfinance to conflict minerals. The blogosphere is the one place where geography is no barrier to the conversation. Academics, journalists, donors, Washington think tank-ers, UN or NGO staff — they all bounce ideas around here.

For a development worker, blogs also provide a check on what the experts, your bosses, top government officials, donors, advocates, marketers, policy-makers and celebrity spokespersons say. You’ll find out pretty quickly which issues are actually top-of-mind for practitioners and which issues only matter to the Ivory Tower types, those sitting in offices making policies, and those making things up. And if work, work meetings, conferences and discussions around the water cooler don’t allow you to delve far enough into an issue you care about, blogs can make up for that.

2. Blogs can be overwhelming. How do I manage the information flow?

First and foremost: You do not need to visit every blog’s website to check for new posts. In fact, you shouldn’t. You can subscribe by email if you like (most blogs have a button on the right hand side where you can subscribe by email) but even that can be overwhelming as blog posts mix with your normal emails.

There’s an easier way to read blogs. Instead of subscribing by email, you subscribe to the blog’s RSS feed. RSS means “really simple syndication.” You just subscribe to the RSS feed using a feed aggregator, and you’ll get all of your blogs in one place.

Some email programs (e.g. Outlook) can act as feed aggregators. I prefer to use Google Reader; if you have a Google Mail account, then you already have a Google Reader account. If you are on the road someplace with spotty internet connections, you can use a free program called FeedDemon; it’s a little clunkier than Google Reader, but it can download posts for viewing when you’re offline. On your iPhone, you can use another free program called MobileRSS. Both FeedDemon and MobileRSS sync with Google Reader, so your RSS subscriptions or starred items will always be the same in all three. (There are also many other options for feed aggregators.)

Once you have a feed aggregator, start subscribing. Most sites with feeds will have a link that looks like this orange square. Click on it to subscribe. Often you can just type the site’s URL into the feed aggregator, and it will figure out the rest.

The practical upshot of this feed aggregator stuff is that you can go to one place and see all of the new posts from all the blogs you follow. You can also “follow” your normal news (more on this below). This keeps you from being overwhelmed, so you’re more likely to keep up with them.

3. Okay, I’m sold. What should I be reading?

In my opinion, there are seven must-read blogs for any one working in the field of aid and development.

Following these seven will keep you up to speed with the debates of the day, and you’ll get links to the most interesting posts from other blogs. Seriously, if you read nothing else, at least subscribe to these seven.

4. C’mon. Only seven? I can handle a few more.

I hoped you’d say that. Here are some others that I highly recommend.

Most of the blogs above are pretty general, though everyone brings different perspectives and interests. There are also many issue/region-specific blogs you may want to check out. Here are a few that I recommend.

(Note from Linda here: I also have a list of blogs I read regularly – you can see it here on the right hand side bar under the title ‘blogroll’. Check some of them out when you have a chance. Or if you have a particular area of development or aid that you are interested in, let me know and I’m happy to give you some recommendations on specific blogs on that topic to get you started.)

I generally steer away from the blogs of NGOs and donor agencies. The content tends to be fluff. Of course, if you work for (or want to work for) a particular organization, it might be worth following them. There are two that I would recommend as generally thoughtful and interesting:

Finally, there’s news. Almost every news website does RSS feeds, so you can subscribe to them through Google Reader. I get the Economist, the New York Times Africa feed, the East AfricanForeign Policy, and others bundled together with my blogs. I also subscribe to TED talksxkcdGallup World polls, and more. If a site publishes regular content, it probably has an RSS feed. I barely even go to websites anymore.

5. But hey, you forgot about…

Am I missing anything? Feel free to fill the comments section here and on Dave’s post with suggestions.

Please don’t be offended if I failed to include you or your favorite blog above. This isn’t meant as a definitive list. Here are some more blogs I think are worthwhile. The full list of what I follow is longer still. The above is simply meant to get people started — and I don’t want to scare off the newcomers.

*****

Thanks to Dave for the great post, and hopefully some of you colleagues who haven’t caught the blog bug yet will get motivated!

Hopefully some more of you will start writing blogs too…. here are a couple links that talk about some of the reasons that blogging and other kinds of social media can be helpful in thinking about our program work:

Working and living out loud

Social media and humanitarian response

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I spent the first 2 weeks of November in Mozambique working on the continuation of the Youth Empowerment through Arts and Media project. This year, we are piloting digital mapping in addition to the other ICT tools that we’ve been integrating into the project. We weren’t able to find anyone locally in Mozambique who could train on Open Street Map but luckily were able to link up with Portuguese-speaking Iván Sánchez Ortega from OSM in Spain. (In case you didn’t catch the link – the official language in Mozambique is Portuguese…)

Iván was a great trainer and the youth from the two associations (Vuneka and Litanga) that we are working with really took to the idea of digital mapping and learning some new skills in the area of painting, theater, print journalism, radio, video and blogging. See some of Ivan’s thoughts on this Maps for Mozambique post.

Here are some photos of the work we did while in Mozambique….


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There’s a new Youth and Participatory Governance initiative that I’m going to be supporting from the social media and ICT side, and I’m really excited about.

My colleague Jess in our UK Office gives an overview:

Plan UK is working with the Institute of Development Studies (IDS) and the International Institute for Environment and Development (IIED) to produce a Special Issue of the journal Participatory Learning Action (PLA) focusing on Youth and Participatory Governance in Africa. The Special Issue will capture and share experiences of the different ways young people in African countries are engaging with government to participate in public policy, planning and budgeting processes at local, national, regional, and international levels.

Key details about the Special Issue:

  • What is the theme? Contributions should capture practical experiences of governance work involving youth. Contributions should include: the processes young people have been engaged in; innovations, achievements and challenges; lessons and ways forward. Each article should be around 2,500 words. (Note: this includes innovative ways that youth are engaging with support of ICTs.)
  • Who can contribute? We are seeking submissions from adults and young people working in the field of youth and governance who would like to contribute an article to this Special Issue. You might be a youth activist, a practitioner from an NGO or international agency, or a member of government, for example.
  • How will contributors be supported? Support will be provided to contributors throughout the drafting process, including a writing workshop (a ‘writeshop’) in Nairobi in March next year during which contributors will receive one-to-one support and meet with others working on participatory governance to discuss and share their experiences
  • When do articles need to be written? Anybody interested in contributing needs to submit a 500 word summary by December 5th. Articles will be selected in December. Authors will submit a first draft of their article in February 2011 and, after further drafting, a final draft in June/July 2011.

Download further information on the Special Issue and the PLA journal here. Download the Call for Proposals here if you think you’d like to submit something or to support youth you are working with to submit.

Why I’m excited about being involved…

I had the chance to talk with Jess (the project coordinator) at Plan UK about my role last week. I’ll be supporting with dissemination (starting here with this post) to help get as many good submissions as possible. I’ll also be reviewing submissions that have ICT components to them; supporting participating youth with writing drafts and at the writeshop in Nairobi this March; and looking at how we can use social media to support the initiative throughout.

I’m really happy to be involved because this is something I want to dig into into and the process will offer a chance to learn about methodological innovations in this area that can be replicated and shared within some of the other programs I’m supporting. I also love that young people are encouraged to submit ideas for the journal and that they will be involved in writing and documenting their experiences. Sometimes their voices are really missing in these debates because they are not in the habit or don’t have time to write and document their work, or because of other factors like language or access. (And we all know that if it’s not on the Internet, to many of us it ‘doesn’t exist’).

To be honest, I’m also excited because it will give me a ton of new stuff to share here, and maybe during the process we’ll be successful in getting some more young people and practitioners blogging.

Another reason I’m keen to participate was this bit in the concept note: Youth and governance efforts have been ‘largely unsystematic and often constrained by the vague and paternalistic parameters of the UN Convention on the Rights of the Child (McGee, forthcoming 2010). However this is changing and there are calls for new models, tools and approaches that enable young people to take a more meaningful role in decision-making.’ Looking forward to the discussions around that.

Submit a concept!

If you are working on programs around youth and governance, youth and transparency, youth and accountability and related areas or know of young people or young people’s organizations who are, please check out this link on how to submit a concept or contact me (lindaraftree at gmail) or Jess (Jessica.Greenhalf at Plan-International dot org). If the youth you’re working with are more comfortable in a language other than English or French, please let us know so that we could see how to support them to engage.

Please share this call for submissions through your own networks – we are hoping for a real variety of contributions to what should be a great Special Issue!

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I have issues with the word ‘charity.’ It makes me squirm and wrinkle my nose when I’m introduced or described as working for a ‘charity.’

‘Charity’ conjures up images of wealthy church ladies in Victorian times, assembling baskets of Christmas food for the poor that their husbands maintain working for miserable salaries the rest of the year. ‘Charity’ to me is working at a soup kitchen but never asking why people don’t have enough to eat, and who should be doing something about it and what needs to change. ‘Charity’ is the community members having to kowtow to the big man in the community for some of his left-overs in difficult times.

‘Charity’ is about power. ‘Charity’ is having pity for those that you are ‘helping’ and seeing ‘the poor’ as helpless victims. ‘Charity’ rests on foundations of guilt, privilege and the belief the ‘the poor will always be with us’.

Most everyone understands the act of ‘charity’. I have more than you do, so I give you some of what I have. You feel grateful for my generosity. I feel good about my generosity. Everyone’s momentarily happy. We do it again next season, nothing changes or gets better; and ‘the poor are always with us’ and kept in check by power imbalances.

‘Charity’ is related to a ‘needs-based’ approach, still used by some non-profit organizations, both large and small.

—–

There’s another approach that is referred to as social justice, related to the ‘rights-based’ approach. This type of approach is a little more complicated, but still not too hard to grasp on the surface.

Needs-based vs. Rights-based

However, social justice or rights-based approaches are not so easy to actually implement, because they imply shifting power, changing systems, demanding that governments and other authorities fulfill their obligations, pushing citizens to take on their civic responsibilities, and getting political. They require those who have power to question why they have it, and they require those who are claiming rights to be empowered and organized. They often require examining one’s own behavior on a broader level. These approaches are not so easy as giving someone some money or your old clothes or a turkey at Thanksgiving. Talk of justice and rights makes a lot of people afraid, both those who hold wealth and power and those that the wealthy and powerful manipulate through the media. However these approaches can lead to long-term and sustainable changes.

This blog post at the Episcopal Cafe (I recommend reading the whole post – it’s short) sums up the difference between charity and social justice quite well. It starts off with this quote:

“Had I but one wish for the churches of America I think it would be that they come to see the difference between charity and justice. Charity is a matter of personal attributes; justice, a matter of public policy. Charity seeks to eliminate the effects of injustice; justice seeks to eliminate the causes of it. Charity in no way affects the status quo, while justice leads inevitably to political confrontation.” – The Rev. William Sloane Coffin, Jr., from his book Credo.

—–

When I read about some of the initiatives being promoted these days – the #SWEDOW projects of the world and the idea that ‘anyone can do aid or development’ – more than anything, what irks me is that many (not all) of them are coming from a charity mentality. Sure, if all you need to do is hand out some of your old stuff or build something, maybe anyone can do it. But that’s not really helping much in the long term.

It doesn’t matter if it’s a non-profit, a do-it-yourselfer, an innovator, a business person, a religious-based group, a social media guru, or a movie star who wants to help out. And it doesn’t matter if the person is from (or working in) the US or a ‘developing’ country. The first thing that I look at in an initiative is the approach — is it coming from a charity mentality (in which case I will groan and fume) or is it questioning why the problem is happening in the first place and does it work in a non-patronizing, non-romanticized, respectful way with the people who are affected by the issue in an effort to help resolve it? (In which case I’ll then look further to see if the person or organization initiating the project has done their research to find well-documented good practices and avoid repeating mistakes or potentially doing harm or doing something that’s totally unsustainable.)

I recognize that social justice is not nearly as easy to achieve as ‘charity’. And I recognize that sometimes people need to be fed so that they have the strength to question why they are hungry and so that they have the energy to do something about it. And I don’t want to give the impression that solutions come from the outside, because most of the time they don’t.

I also recognize that ‘people want to do something’. But if ‘doing something’ means ‘charity’ then I am not in favor. It’s important to address the causes, not just treat the symptoms.

Social enterprise with its triple bottom line (people, planet, profit) has come up heavily in the past few years as one way to address poverty. Social entrepreneurship is also a trend that allows people a way to ‘do something’. I’m not as familiar with these approaches as I am with the other approaches, and I admit that I get the two terms confused.

I like that they move away from the charity mentality. But I’m not entirely sure that these approaches do enough on the side of changing power structures and ensuring that those who are marginalized can access their rights. I’m not convinced that the market takes care the people ‘at the bottom’, or balances out society. I’m also concerned that when push comes to shove, the profit motive will always win out over people and planet, and we are back to where we started perhaps… ‘the poor will always be with us’…. The jury is still out on that one for me.

I’m looking forward to seeing what hybrids develop over the next years, and if we will ever finally eliminate poverty and injustice. In any case, I feel pretty confident saying that it’s time to retire the charity mentality.

Some Resources:

Dochas Network’s simple overview of the Rights Based Approach

Bamboo Shoots – a tookit for facilitators working with children using a rights-based approach

Participatory Rural Appraisal (aka Participatory Research and Action) overview

Paulo Freire’s Pedagogy of the Oppressed

Anything by Robert Chambers (my development hero!)

Applying a Rights-Based Approach (.pdf)

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Our Tracking Violence Against Children in Benin project won first prize for Most Innovative Use of Technology or Social Media in Plan’s internal Global Awards contest. The competition was fierce and we were up against some really great projects.

Here’s a nice video overview of the project and where we hope to take the initiative as we go forward.

We still have some kinks to work out and we are still in pilot phase, but we are pretty happy about the award in any case. It helps motivate us even further to improve on the idea until it’s fully functioning and sustainable and we know that it’s resulting in more reporting of violence, helping to track trends and cases of violence, and being used by local and national authorities for responding and following up on those cases that occur.

Many many thanks to everyone who has helped the project get where it is, including:  Henri da Silva, Carmen Johnson, Bell’Aube Houinato, Amelie Soukossi, Eleonore Soglohoun, Morel Azanhoue, Victoire Tidjani, Alfred Santos, Jean Sewanou, Michel Kanhonou, Paul Fagnon, Camille Ogounssan, Anastasie Koudoh, Mika Valitalo, Ken Banks, Josh Nesbit, Patrick Meier, Juliana Rodich, Henry Addo, David Kobia, James Bon Tempo, Stefanie Conrad, Theresa Carpenter, Penelope Chester, Shona Hamilton, and community leaders, parents, school directors, local authorities, children and youth in the 2 participating communities.

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New Plan report on ICT-enabled development

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I read Malcolm Gladwell’s piece on new media digital activism in the New Yorker and it made some sense to me at first. I’m as skeptical as the next person, and very tired of the ‘slacktivist’ social media campaigns that I come across in the US. However, I think it’s important to note that the problem isn’t in the tools being used by activists/’slacktivists’. The issue goes deeper, and it’s more about context and culture.

A few things that I’m mulling over are:

1) In a repressive environment, using social media tools to organize is just as dangerous and subversive as using ‘traditional’ ways of organizing. Organizers, activists and sympathizers use a combination of tools to participate and to reach specific goals. It doesn’t matter if the tools are digital or not. What matters is whether or not they are effective in the context where they are being employed. Lina over at Context, Culture and Collaboration has a good post on the use of tools to fit the goals.

2) The level of commitment to a cause is in direct proportion to the level of personal risk. i.e., the more committed you are, the higher the personal risk you are willing to take; the higher the personal risk, the more committed activists likely become. In the US context, unless perhaps you are gay or Muslim [update Aug 2014 — “or Black”], there is not a lot of personal risk in uniting or fighting for a cause, and most of the causes that are social media driven do not create any major personal risk to those who join them. I find a lot of US campaigns to be meaningless or misdirected compared to activism in many other places. US-based ‘activism’ campaigns are often more about cause marketing or branding an organization or collecting emails than they are about changing a serious social issue at home or abroad. This is not the fault of the social media tools or of ‘digital activism’, it’s a reflection of US culture, our current values, the organizers behind the causes, and the sociopolitical moment we are living in.

3) Some of the digital media evangelists in the US and in the US media don’t understand enough about grassroots organizing or the sociopolitical contexts in other places to see beneath the social media tools to the networks of engaged, involved people and the broader movements happening off-line. They see social media use and think it’s the core of a movement when in fact it is probably just the only piece of it that they have access to at the global level; it’s the shark’s fin. This comment from Esra’a really got me thinking about that.

When a t-shirt can get you in trouble

When I lived in El Salvador in the early 1990’s, (eg., before social media) political oppression was heavy. During the war, you could get arrested, tortured, or disappeared for something as simple as wearing a political t-shirt; criticizing someone from the ruling political party (ARENA); owning a cassette of Mercedes Sosa, Los Guaraguao, or Silvio Rodriguez; reading a book of poetry by Roque Dalton; or merely gathering in a group or having a meeting. That didn’t stop people from organizing though, both in hierarchical ways and loose networked ways.

In 1994, El Salvador held its first elections since the signing of the Peace Accords. It was the first time that the guerrilla group, the Frente Farabundo Martí para la Liberación Nacional (FMLN) was allowed to participate as a political party. It was a hopeful yet dangerous time. Only the bravest came out publicly to show their support for the FMLN, the past 14 years of repression still fresh in everyone’s minds. There were political assassinations of opposition candidates taking place, fears of widespread fraud, concerns from voters that their votes would not really be secret. ARENA had used every media channel it owned (all of them) to warn foreigners that any ‘interference’ in local political issues would get them deported.

I was working with an international organization that was hosting a group of Ecumenical Elections Observers.  One day, as part of the orientation program, I took a delegation of the observers to the office of the FMLN to meet with the head of the party, Facundo Guardado. (We had met with leaders from ARENA earlier in the week.) Facundo gave us all FLMN t-shirts.

That afternoon, coming home from work, I was walking down the alley way a couple blocks from my house, the t-shirt in my bag. I heard a couple of motorcycles come up behind me and the familiar ‘ch ch, sssss ssssss, mamacita‘. I was alone in the alleyway, so I quickened my pace to reach the little open area where the Barrio women would sit for a minute to catch their breath when coming back from the market with their heavy baskets and the older men would gather to play checkers under the trees in the afternoons. Before I could get there, one of the men pulled his motorcycle up in front of me and the other came up on my left side, cornering me. I saw that these were not just men harassing me, they were in military police uniforms and I got nervous.

They asked for my passport.

‘I don’t have my passport with me. I don’t carry it because I’m afraid it will get stolen.’

They didn’t like that answer. ‘Do you think we can go to your country and walk around without papers? No, we can’t, we’d be deported. Why do you think you can do that here?’

‘Let me look for my driver’s license. I’m sure it must be in my bag. Is that OK?’ They continued to scold me angrily.

I started digging around in my bag to try to find my local driver’s license but failed because my bag was so full of stuff. I was afraid that they were going to see the t-shirt which would lead to a lot of questions and make it look like I was getting involved in internal politics.

My neighbors started popping their heads out of their doorways and windows and watching as the military police questioned the gringa who lived in the Barrio. Just as I was going to be observing and standing witness to their upcoming elections, so they were observing and standing witness for me while I was being questioned by the authorities. Cautiously, one of them said in a respectful voice loud enough to reach the policemen ‘Ella es de aqui.’ She’s from here. Another one agreed. ‘Sí, ella vive aquí.’ The police ignored them and continued to question me. More and more people began standing around to watch from a distance.

My heart was beating loud and fast. The afternoon sun was hot. I started carefully removing things from my bag and placing them on the dirt road… the soda I was bringing home for my husband… my notebook… my sweater… hoping to make some space in my bag to find the driver’s license without the t-shirt coming out. I had no idea what was going to happen if I didn’t find my license. What if they took my bag and searched it and found that t-shirt? Would they seriously arrest me? Would I be deported?

After what seemed like hours, I saw my mother-in-law running towards us, carrying my son. Someone had alerted her that I was in trouble. Her eyes flashed like they did when she was worried, upset or angry. She was on fire. ‘Buenas tardes, oficiales. What’s the problem? What’s happening? Uh hunh, she is my daughter. My daughter-in-law. This is her son. She lives here with us, here in the Barrio.’

‘Sí, es verdad,’ it’s true, several of the neighbors called out. While they were speaking, I finally found my license. It had gotten caught up between the pages of my notebook. I showed the police and they lectured us all about the importance of carrying papers, got on their motorcycles and rode off. For a few days after the incident I felt nervous that they would follow me in the alleyway again, or find me someplace else and continue their questions, out of sight of the neighbors and far from my brave mother-in-law.

So what does that have to do with activism and ‘slacktivism’?

The simplest of things can get you in serious trouble in a repressive environment. Not carrying your identification. Listening to revolutionary songs. Discussing politics. Reading a book by someone who critiques the government. Wearing a political t-shirt. Standing on a street corner to watch a protest.

Would any of that be seen as subversive in the US? As deeply significant and meaningful? No. Most of us don’t have to carry identification. Teenagers listen to Bob Marley without even knowing what the songs are about. We critique politics openly all the time. Our kids read Marx in school. We make fun of our political leaders on TV and billboards and t-shirts. We join political campaigns and publicly demonstrate who we are voting for. These activities are all very low risk at this time in the US cultural and sociopolitical environment. Engaging in activism in the US, wearing t-shirts, joining on-line groups and the like is often seen as slacktivism because these are very easy things to do, don’t require a lot of effort or personal risk. We are not doing a great job of engaging people in real debates in the US, and I worry about some of the changes happening now in the US (think: Tea Party), but it’s hard to deny that we do enjoy an amount of freedom of expression that’s difficult to come by in many other places.

In 1994 in El Salvador, people were not using social media to organize. But if they had been, it would have been every bit as risky as wearing or owning an FMLN t-shirt and just as meaningful. Simply identifying with a cause was subversive, much more so if you actually spoke out or identified yourself publicly. Wearing a political t-shirt in that type of environment is not ‘slacktivism’. If social media had been around then, engaging in the movement digitally would have been dangerous and probably very effective considering both the hierarchical structure of the armed opposition and the networked structure of sympathizers across the country, the region, and the world. Activism is not about the tools, it’s about the movement, the cause, the social change, the level of commitment and the potential danger and risk that people place themselves in when publicly identifying with a cause and fighting for what they believe in. That is what gets people heart and soul into a movement, regardless of the tools that they are using.

I think there is a risk of a US-centric critique of all digital activism as ‘slacktivism’, when that is not always the case. Should we call out the US media and those people who are hyping up social media as the key factor in social and opposition movements such as recent ones in Iran or Moldova? Yes. Should we in the US take a closer look at and question what’s behind our shallowness and cultural propensity towards ‘slacktivism?’ Definitely.

But we should also be careful about projecting our weaknesses and cultural frameworks on all uses of social media tools in activism.

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Coming from the viewpoint that accountability and transparency, citizen engagement and public debate are critical for good development, I posted yesterday on 5 ways that ICTs can support the MDGs. I got to thinking I would be remiss not to also post something on ways that ICTs (information and communication technologies) and poor or questionable use of ICTs and social media can hinder development.

It’s not really the fault of the technology. ICTs are tools, and the real issues lie behind the tools — they lie with people who create, market and use the tools. People cannot be separated from cultures and societies and power and money and politics. And those are the things that tend to hinder development, not really the ICTs themselves. However the combination of human tendencies and the possibilities ICTs and social media offer can can sometimes lead us down a shaky path to development or actually cause harm to the people that we are working with.

When do I start getting nervous about ICTs and social media for social good?

1) When the hype wins out over the real benefits of the technology. Sometimes the very idea of a cool and innovative technology wins out over an actual and realistic analysis of its impact and success. Here I pose the cases of the so-called Iran Twitter Revolution and One Laptop per Child (and I’ll throw in Play Pumps for good measure, though it’s not an ICT project, it’s an acknowledged hype and failure case). There are certainly other excellent examples. So many examples in fact that there are events called Fail Faires being organized to discuss these failures openly and learn how to avoid them in the future.

2) When it’s about the technology, not the information and communications needs.  When you hear someone say “We want to do an mHealth project” or “We need to have a Facebook page” or “We have a donor who wants to give us a bunch of mobile phones–do you know of something we can do with them?” you can be pretty sure that you have things backwards and are going to run into trouble down the road, wasting resources and energy on programs that are resting on weak foundations. Again, we can cite the One Laptop per Child (OLPC) initiative, where you have a tool, but the context for using it isn’t there (connectivity, power, teacher training and content). There is debate whether OLPC was a total failure or whether it paved the way for netbooks, cheap computers and other technologies that we use today. I’ll still say that the grand plan of OLPC:  a low-cost laptop for every child leading to development advances; had issues from the start because it was technology led.

3) When technology is designed from afar and parachuted in. If you don’t regularly involve people who will use your new technology, in the context where you’re planning for it to be used, you’re probably going to find yourself in a bind. True for ICTs and for a lot of other types of innovations out there. There’s a great conversation on Humanitarian Design vs. Design Imperialism that says it all. ICTs are no different. Designing information and communication systems in one place and imposing them on people in another place can hinder their uptake and/or waste time and money that could be spent in other ways that would better contribute to achieving development goals.

4) When the technology is part of a larger hidden agenda. I came across two very thought-provoking posts this week: one on the US Government’s Internet Freedom agenda and another from youth activists in the Middle East and North Africa region who criticize foundations and other donors for censoring their work when it doesn’t comply with US foreign policy messages. Clearly there are hidden political agendas at work which can derail the use of ICTs for human rights work and build mistrust instead of democracy. Another example of a potential hidden agenda is donation of proprietary hardware and software by large technology companies to NGOs and NGO consortia in order to lock in business (for example mHealth or eHealth) and prevent free and open source tools from being used, and which end up being costly to maintain, upgrade and license in the long-term.

5) When tech innovations put people and lives at risk. I’d encourage you to read this story about Haystack, a software hyped as a way to circumvent government censorship of social media tools that activists use to organize. After the US government fast-tracked it for use in Iran, huge security holes were found that could put activists in great danger. In our desire to see things as cool, cutting edge, and perhaps to be seen as cool and cutting edge ourselves, those of us suggesting and promoting ICTs for reporting human rights abuses or in other sensitive areas of work can cause more harm than we might imagine. It’s dangerous to push new technologies that haven’t been properly piloted and evaluated. It’s very easy to get caught up in coolness and forget the nuts and bolts and the time it takes to develop and test something new.

6) When technologists and humanitarians work in silos. A clear example of this might be the Crisis Camps that sprung up immediately after the Haiti Earthquakes in 2010. The outpouring of good will was phenomenal, and there were some positive results. The tech community got together to see how to help, which is a good thing. However the communication between the tech community and those working on the ground was not always conducive to developing tech solutions that were actually helpful. Here is an interesting overview by Ethan Zuckerman of some of the challenges the Crisis Commons faced. I remember attending a Crisis Camp and feeling confused about why one guy was building an iPhone application for local communities to gather data. Cool application for sure, but from what people I knew on the ground were saying, most people in local communities in Haiti don’t have iPhones. With better coordination among the sectors, people could put their talents and expertise to real use rather than busy work that makes them feel good.

7) When short attention spans give rise to vigilante development interventions. Because most of us in the West no longer have a full attention span (self included here), we want bite sized bits of information. But the reality of development is complicated, complex and deep. Social media has been heralded as a way to engage donors, supporters and youth; as a way to get people to help and to care. However the story being told has not gotten any deeper or more realistic in most cases than the 30 second television commercials or LiveAid concerts that shaped perceptions of the developing world 25 years ago. The myth of the simple story and simple solution propagates perhaps even further because of how quickly the message spreads. This gives rise to public perception that aid organizations are just giant bureaucracies (kind of true) and that a simple person with a simple idea could just go in and fix things without so much hullabaloo (not the case most of the time). The quick fix culture, supported and enhanced by social media, can be detrimental to the public’s patience with development, giving rise to apathy or what I might call vigilante development interventions — whereby people in the West (cough, cough, Sean Penn) parachute into a developing country or disaster scene to take development into their own hands because they can’t understand why it’s not happening as fast as the media tells them it should.

8 ) When DIY disregards proven practice. In line with the above, there are serious concerns in the aid and development community about the ‘amateurization’ of humanitarian and development work. The Internet allows people to link and communicate globally very easily. Anyone can throw up a website or a Facebook page and start a non-profit that way, regardless of their understanding of the local dynamics or good development practices built through years of experience in this line of work. Many see criticism from development workers as a form of elitism rather than a call for caution when messing around in other people’s lives or trying to do work that you may not be prepared for or have enough understanding about. The greater awareness and desire to use ‘social media for social good’ may be a positive thing, but it may also lead to good intentions gone awry and again, a waste of time and resources for people in communities, or even harm. There’s probably no better example of this phenomenon than #1millionshirts, originally promoted by Mashable, and really a terrible idea. See Good Intents for discussion around this phenomenon and tools to help donors educate themselves.

9) When the goal is not development but brand building through social media. Cause campaigns have been all the rage for the past several years. They are seen as a way for for-profit companies and non-profits to join together for the greater good. Social media and new ICTs have helped this along by making cause campaigns cheap and easy to do. However many ‘social media for social good’ efforts are simply bad development and can end up actually doing ‘social harm’. Perhaps a main reason for some of the bad ideas is that most social media cause campaigns are not actually designed to do social good. As Mashable says, through this type of campaign, ‘small businesses can gain exposure without breaking the bank, and large companies can reach millions of consumers in a matter of hours.’ When ‘social good’ goals are secondary to the ‘exposure for my brand’ goals, I really question the benefits and contribution to development.

10) When new media increases voyeurism, sensationalism or risk. In their rush to be the most innovative or hard-hitting in the competition for scarce donor dollars, organizations sometimes expose communities to child protection risks or come up with cutesy or edgy social media ideas that invade and interrupt people’s lives; for example, ideas like putting a live web camera in a community so that donors can log on 24/7 and see what’s happening in a ‘real live community.’ (This reminds me a bit of the Procrastination Pit’s 8 Cutest and Weirdest Live Animal Cams). Or when opportunities for donors to chat with people in communities become gimmicks and interrupt people in communities from their daily lives and work. Even professional journalists sometimes engage in questionable new media practices that can endanger their sources or trivialize their stories. With the Internet, stories stick around a lot longer and travel a lot farther and reach their fingers back to where they started a lot more easily than they used to. Here I will suggest two cases: Nick Kristof’s naming and fully identifying a 9-year-old victim of rape in the DRC and @MacClelland’s ‘live tweeting’ for Mother Jones of a rape survivor’s visit to the doctor in Haiti.

Update: Feb 22, 2011 – adding a 10a!

10a) When new media and new technologies put human rights activists at risk of identification and persecution. New privacy and anonymity issues are coming up due to the increasing ubiquity of video for human rights documenting. This was clearly seen in the February 2011 uprisings in Egypt, Tunisia, Libya, Bahrain and elsewhere.  From Sam Gregory’s excellent piece on privacy and anonymity in the digital age: “In the case of video (or photos), a largely unaddressed question arises. What about the rights to anonymity and privacy for those people who appear, intentionally or not, in visual recordings originating in sites of individual or mass human rights violations? Consider the persecution later faced by bystanders and people who stepped in to film or assist Neda Agha-Soltan as she lay dying during the election protests in Iran in 2009. People in video can be identified by old-fashioned investigative techniques, by crowd-sourcing (as with the Iran example noted above…) or by face detection/recognition software. The latter is now even built into consumer products like the Facebook Photos, thus exposing activists using Facebook to a layer of risk largely beyond their control.”

11) When ICTs and new media turn activism to slacktivism. Quoting from Evgeny Morozov, “slacktivism” is the ideal type of activism for a lazy generation: why bother with sit-ins and the risk of arrest, police brutality, or torture if one can be as loud campaigning in the virtual space? Given the media’s fixation on all things digital — from blogging to social networking to Twitter — every click of your mouse is almost guaranteed to receive immediate media attention, as long as it’s geared towards the noble causes. That media attention doesn’t always translate into campaign effectiveness is only of secondary importance.” Nuff said.

I’ll leave you with this kick-ass Le Tigre Video: Get off the Internet.… knowing full well that I’m probably the first one who needs to take that advice.

‘It feels so 80s… or early 90s…  to be political… where are my friends? GET OFF THE INTERNET, I’ll meet you in the streets….’


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